Send Us a Message
Tell us what you need and we’ll route your message to the right person. If you’re a current customer, please include your church name, best contact number, and a brief description of the issue so we can respond efficiently.
Contact Details
Phone: (616) 914-8392
Email: [email protected]
Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Website: theswapp.io
What to Include in Your Message
- Your name and role
- Church or organization name
- Best phone number and email
- Detailed question or issue description
- Any screenshots, links, or error messages
For urgent account or technical issues, calling is usually the fastest way to connect with our team. For demos and general inquiries, email works great and helps us prepare a more thoughtful response.
Why Churches Reach Out to SWAPP
Church teams contact us for a wide range of reasons, from new account setup to system questions and ministry workflow guidance. Our goal is to make support feel approachable, responsive, and practical so you can stay focused on people, not software.
Faster Setup
Get help launching your church app and CRM without unnecessary complexity.
Feature Guidance
Learn how to use giving, messaging, events, prayer, and follow-up tools effectively.
Account Support
Resolve login, access, and subscription questions with a knowledgeable team.
Church Growth Strategy
Talk through your ministry goals and see how SWAPP can support outreach and engagement.
Implementation Advice
Need practical suggestions for rolling out SWAPP to staff, volunteers, and members? We can help.
Prefer to Talk First?
If you’re comparing platforms or exploring a digital transformation for your ministry, a quick call can save time and give you clear next steps. We can help you evaluate fit, explain features, and outline what onboarding looks like.
SWAPP is built for churches that want one modern system for communication, events, giving, outreach, and follow-up. Reach out today and we’ll guide you toward the best path forward.
Quick Contact Options
Call: (616) 914-8392
Email: [email protected]
Trial: Start Free Trial
Frequently Asked Questions
What is the fastest way to contact SWAPP?
Calling (616) 914-8392 is usually the fastest way to reach us for urgent questions or technical concerns. For non-urgent requests, email is a great option.
Can I contact SWAPP for a demo?
Yes. If you want to see how SWAPP works for your church, send a message or email our team and we’ll help schedule a conversation.
Does SWAPP offer support after signup?
Absolutely. We assist with onboarding, setup, feature guidance, and general account questions so your team can get the most value from the platform.
What information should I include when I contact support?
Please include your name, church name, contact details, and a clear description of the issue or request. Screenshots or error messages can also help us respond more quickly.
Do you help with billing and subscription questions?
Yes. Our team can assist with billing, plan changes, renewals, and other account-related questions.