Your Privacy Matters
SWAPP is designed for churches and ministry teams that rely on trustworthy digital tools. We take a privacy-first approach to platform design, account management, analytics, and communications so you can use our services with confidence.
Transparency
We explain what data we collect and why.
Security
We use administrative, technical, and physical safeguards.
Control
You can manage many communication and account preferences.
Compliance
We strive to align with applicable privacy requirements.
Trust
We protect ministry data with care and responsibility.
1. Information We Collect
We collect information in a few different ways when you interact with SWAPP. The type of information we collect depends on how you use the website, create an account, communicate with us, or use features of our platform.
Information you provide directly
This may include your name, email address, phone number, organization name, ministry role, login credentials, billing details, and any content you submit through forms, support requests, onboarding, messages, event registrations, prayer requests, or other product functions.
Information collected automatically
When you visit our website or use the platform, we may automatically collect information such as device type, browser type, IP address, referral data, pages viewed, approximate location, timestamps, and usage activity. This helps us improve performance, troubleshoot issues, and understand how visitors use our services.
2. How We Use Information
We use collected information to operate and improve SWAPP, provide support, secure accounts, and communicate with users. Specific uses may include:
• Creating and administering accounts
• Delivering core features and services
• Processing payments and subscription activity
• Sending service notices, updates, and transactional messages
• Responding to support inquiries
• Monitoring for fraud, abuse, and unauthorized access
• Analyzing usage trends to improve the platform
• Personalizing user experience where appropriate
We do not sell your personal information as part of our standard business practices.
3. Cookies and Similar Technologies
SWAPP may use cookies, pixels, and similar technologies to recognize your browser, remember preferences, measure site performance, and understand how visitors navigate our website. These technologies can help us improve functionality and deliver a smoother experience.
You may be able to control cookies through your browser settings. However, disabling cookies may affect the performance or availability of certain features on our website or platform.
Analytics
We may use analytics tools to learn how our website is used. These tools may collect usage data in aggregated or pseudonymous forms to help us evaluate traffic patterns and improve content.
4. How We Share Information
We may share information in limited circumstances and only when necessary to operate our services, comply with law, or protect rights and safety.
Examples include sharing with:
• Service providers that assist with hosting, payments, communications, analytics, or support
• Professional advisors such as attorneys, accountants, or insurers
• Legal authorities when required to comply with law, regulation, or legal process
• Parties involved in a business transaction, such as a merger or acquisition
We require appropriate safeguards from service providers where applicable and limit use of shared information to the purposes for which it was disclosed.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include access restrictions, monitoring, secure infrastructure practices, and vendor oversight. No system can be guaranteed 100% secure, but we work continuously to reduce risk and improve our safeguards.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Retention periods may vary based on account status, feature usage, legal requirements, and operational needs.
7. Your Privacy Rights
Depending on your location, you may have rights related to your personal information, such as the right to access, correct, delete, restrict, or object to certain processing, or request data portability.
You may also have the right to withdraw consent where processing is based on consent. To exercise a right, contact us using the information below. We may need to verify your identity before responding.
8. Children’s Privacy
SWAPP is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required by law. If we learn that we have collected such information, we will take reasonable steps to delete it.
9. Third-Party Links and Services
Our website or platform may include links to third-party websites, embedded tools, or external services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
10. International Users
If you access SWAPP from outside the United States, your information may be processed in countries that may not have the same data protection laws as your jurisdiction. Where applicable, we take steps intended to support lawful transfer and processing of information.
Contact Us
If you have questions about this Privacy Policy, our data practices, or a privacy request, please contact us:
SWAPP
Phone: (616) 914-8392
Website: theswapp.io
For the fastest response, use the contact form on our website or call our team during normal business hours.
Contact SupportPolicy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When we do, we will revise the effective date or provide additional notice where required. Continued use of our website or services after an update means you acknowledge the revised policy.
Frequently Asked Questions
What information does SWAPP collect?
We may collect information you provide directly, such as your name, email, phone number, account details, and content submitted through forms or platform features, along with some automatically collected usage and device information.
Does SWAPP sell personal information?
We do not sell personal information as part of our standard business practices.
How does SWAPP protect my data?
We use reasonable administrative, technical, and organizational safeguards to help protect information from unauthorized access, disclosure, alteration, or destruction.
Can I request deletion or correction of my information?
Depending on your location and the nature of your request, you may have rights to access, correct, delete, or otherwise control certain personal information. Contact us to submit a request.
Will this policy change?
Yes. We may update this policy from time to time. We will post the revised version on this page and update the effective date or provide notice when required.