Your Privacy Matters to Us
SWAPP is built for churches, ministry teams, and congregations that need powerful tools without sacrificing trust. This Privacy Policy explains how we handle information across our website, platform, mobile experiences, support systems, and related services.
Transparency
We explain what we collect, why we collect it, and how it is used.
Security
We use administrative, technical, and physical safeguards to protect data.
Control
Churches and users can manage certain settings, permissions, and preferences.
Compliance
We design our systems with privacy, data integrity, and accountability in mind.
Support
If you have questions, our team can help clarify how your data is handled.
Scope of This Privacy Policy
This policy applies to information collected through our website, account registration, product usage, customer communications, marketing interactions, and any other SWAPP services that link to this notice.
1. Information We Collect
We may collect information you provide directly, information collected automatically, and information received from churches, administrators, and authorized users. Depending on how you interact with SWAPP, this may include:
- Account details such as name, email address, phone number, and login credentials.
- Church, ministry, or organization information entered into the platform.
- Profile data, preferences, and communication history.
- Payment and billing details when applicable.
- Device, browser, IP address, cookies, and analytics data.
- Support requests, feedback, and survey responses.
2. How We Use Information
We use information to deliver, maintain, improve, and secure our services. This includes account administration, app functionality, communication, support, analytics, troubleshooting, product enhancement, billing, legal compliance, and fraud prevention.
We may also use information to send service-related messages, update you about features or account activity, and provide training or onboarding materials where relevant. Where required by law, we will request consent before sending promotional communications.
3. Church and Organization Data
SWAPP may process information submitted by churches, ministry leaders, volunteers, and authorized administrators. In many cases, the church or organization controls the data entered into the platform and determines how it is used within their account.
If you are a member, attendee, donor, volunteer, or contact of a church using SWAPP, your information may be managed under that organization’s policies and permissions, in addition to this Privacy Policy. We recommend contacting the church directly if you have questions about its data practices.
4. Cookies and Analytics
We may use cookies, pixels, SDKs, and similar technologies to improve website performance, understand traffic patterns, support login sessions, and measure marketing effectiveness. These tools help us enhance user experience and identify issues that may affect site or app performance.
You can typically control cookies through your browser settings. However, disabling certain technologies may impact how some parts of the site function.
5. How We Share Information
We do not sell personal information as that term is commonly understood in privacy law. We may share information only in limited circumstances, including:
- With trusted service providers that help operate our platform, hosting, support, analytics, payments, or communications.
- With a church, organization, or administrator that manages your account or content.
- When required to comply with applicable law, regulation, subpoena, court order, or government request.
- To protect the rights, safety, security, or property of SWAPP, our users, or others.
- In connection with a merger, acquisition, financing, restructuring, or sale of assets.
6. Data Retention
We retain personal information only as long as reasonably necessary to provide services, fulfill contractual and legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.
Retention periods may vary depending on the type of data, the nature of the relationship, account settings, organizational requirements, and legal obligations. When information is no longer needed, we will delete, anonymize, or securely retain it in accordance with our internal policies and applicable law.
7. Security Measures
We implement reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. These safeguards may include encryption, access controls, secure hosting environments, monitoring, authentication protocols, and staff training.
No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. However, we continuously work to strengthen our systems and reduce risk.
8. Your Privacy Choices
Depending on your location and relationship with SWAPP, you may have rights to access, correct, delete, or restrict certain personal information. You may also be able to object to certain processing, withdraw consent, or request a copy of your information.
To exercise these rights, please contact us using the information below. We may need to verify your identity before responding to a request. If your information is managed by a church or organization, we may direct certain requests to that organization’s administrator.
9. International and Regional Privacy Rights
If you access SWAPP from outside the United States, your information may be transferred to, stored in, and processed in jurisdictions that may have different privacy laws than your home country. Where required, we take appropriate measures to support lawful cross-border data transfer.
Users in certain regions, including the European Economic Area, the United Kingdom, and some U.S. states, may have additional rights under local privacy laws. We will honor applicable rights as required by law.
10. Children’s Privacy
SWAPP is intended for use by churches, ministry leaders, and authorized users. We do not knowingly collect personal information from children without appropriate authorization and lawful basis. If you believe a child has provided information to us in a way that is not permitted, please contact us so we can investigate and take appropriate action.
11. Third-Party Services
Our platform may contain links to or integrate with third-party services, including payment processors, analytics providers, communication tools, or external websites. These third parties operate under their own policies and practices, which we do not control.
We encourage you to review the privacy notices of any third-party services you choose to use through our platform.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services. When we make material changes, we will update the effective date and may provide additional notice as appropriate.
Your continued use of SWAPP after an update becomes effective means you acknowledge the revised policy, to the extent permitted by law.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us:
SWAPP
Phone: (616) 914-8392
Website: theswapp.io
We take privacy inquiries seriously and will respond as promptly as reasonably possible.
Built for Trust, Designed for Ministry
SWAPP helps churches manage communication and operations with clarity. Privacy is not an afterthought—it is part of the way we design, support, and operate our platform.
Frequently Asked Questions
What information does SWAPP collect?
We may collect account details, usage data, device and browser information, content submitted through the platform, and communication records. The exact information depends on how you interact with SWAPP.
Does SWAPP sell personal information?
No. SWAPP does not sell personal information as that term is commonly understood in privacy law. We only share information in limited situations needed to operate our services or comply with legal obligations.
How do I request access to or deletion of my data?
You can contact us directly using the information listed in this policy. We may need to verify your identity and may also refer you to the church or organization that manages your account or profile.
How does SWAPP protect my information?
We use safeguards such as access controls, secure systems, encryption where appropriate, monitoring, and internal policies designed to prevent unauthorized access, misuse, or disclosure.
Can churches manage the data they collect in SWAPP?
Yes. In many cases, churches and administrators control the information they submit, configure, or manage inside the platform. Their own privacy practices may also apply to member data they maintain.
How will I know if this policy changes?
If we make material updates, we will revise the effective date and may provide additional notice through our website, app, email, or other appropriate channels.