Privacy Built for Transparency
SWAPP is designed for churches, ministries, and organizations that need dependable communication and member management tools without compromising trust. The information below is intended to help you understand our privacy practices in plain language.
Information We Collect
Account details, contact information, form submissions, app usage data, and technical information required to operate the platform.
How We Use Data
To provide services, authenticate users, improve features, support customers, and communicate important account or service updates.
Security Safeguards
We use administrative, technical, and physical protections designed to help secure information against unauthorized access or misuse.
Your Choices
You can request access, correction, deletion, or updates to certain information, subject to legal and operational requirements.
Cookies & Analytics
We may use cookies and similar technologies to understand site performance, remember preferences, and improve user experience.
Privacy Policy
This Privacy Policy explains how SWAPP collects, uses, discloses, and protects information when you access our websites, mobile applications, software services, support channels, and related digital experiences (collectively, the “Services”). By using the Services, you acknowledge that you have read and understand this Policy.
1. Scope of This Policy
This Policy applies to information collected through SWAPP’s websites, registration pages, mobile experiences, and customer support interactions. It does not necessarily apply to third-party websites, applications, or services that may be linked from our platform.
2. Information You Provide
When you register for an account, request a demo, subscribe to communications, contact support, or submit forms, we may collect your name, email address, phone number, organization name, role, login credentials, and any content you voluntarily send us.
3. Information Collected Automatically
We may automatically collect device identifiers, browser type, IP address, approximate location, pages visited, referral URLs, session timestamps, interaction data, and diagnostic information to maintain and improve performance, security, and reliability.
How We Use Information
Service Delivery
We use information to create and manage accounts, authenticate users, deliver core features, process requests, and provide the Services you have chosen to use.
Communication
We may send transactional messages, account notices, billing notifications, product updates, support responses, and other operational communications related to the Services.
Product Improvement
We analyze usage trends, feature engagement, and system performance to troubleshoot issues, enhance functionality, and develop new capabilities that serve our users more effectively.
Security & Compliance
We may use data to detect fraud, prevent abuse, protect systems, enforce terms, respond to lawful requests, and comply with applicable legal and regulatory obligations.
Sharing and Disclosure
We do not sell personal information as a business model. However, we may disclose information in limited circumstances to help operate the Services and fulfill legitimate business needs.
Service Providers
We may share information with trusted vendors that perform services on our behalf, such as hosting, analytics, payment processing, communication tools, and customer support systems.
Business Transfers
If SWAPP is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction subject to appropriate protections.
Legal Requirements
We may disclose information when we believe in good faith that disclosure is required to comply with law, legal process, enforce our agreements, or protect rights, safety, and property.
Cookies, Tracking, and Analytics
Cookies
Cookies help remember settings, keep sessions secure, and support basic functionality. You may be able to manage cookies through your browser settings, but some features may not work properly if cookies are disabled.
Analytics Tools
We may use analytics services to understand how visitors interact with our website and improve the overall user experience. These tools may collect aggregated or pseudonymous usage information.
Data Retention and Security
We retain information for as long as reasonably necessary to provide the Services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data, the nature of the relationship, and applicable law.
SWAPP implements reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to reduce risk and strengthen protection.
Your Privacy Rights
Access and Correction
You may request access to certain personal information we maintain about you and ask us to correct inaccuracies where applicable.
Deletion Requests
In certain circumstances, you may request deletion of information, subject to legal, contractual, and operational limitations.
Marketing Preferences
You can opt out of non-essential promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.
Region-Specific Rights
Depending on where you live, you may have additional rights under applicable privacy laws, including rights related to access, portability, restriction, and objection.
Children’s Privacy
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization where permitted by law. If you believe a child has provided us information, please contact us so we can review and address the matter.
Third-Party Links and Integrations
Our Services may include links to third-party sites, embedded tools, or integrations with external services. Those third parties operate under their own privacy practices, and we encourage you to review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or service offerings. When we make material changes, we will revise the effective date and provide notice where appropriate.
Contact Information
If you have questions about this Privacy Policy or your information, please contact us through our website contact form or reach out using the contact details listed on our Contact page. We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not operate on a business model that sells personal information. We may share information only in limited situations such as service providers, legal obligations, or business transactions.
What information do you collect when I sign up?
We may collect your name, email address, phone number, organization details, login credentials, and any information you submit through forms, support requests, or account communications.
Can I request deletion of my data?
In certain cases, yes. You can contact us to request deletion or correction of personal information, and we will review your request subject to legal and operational requirements.
Do you use cookies or analytics?
Yes. We may use cookies and analytics tools to support functionality, understand traffic patterns, and improve the performance and usability of our website and Services.
How can I contact SWAPP with privacy questions?
You can contact us through our Contact page or the support channels provided on the website. We welcome questions about this Policy, your account, and your privacy rights.