How We Handle Your Information
SWAPP is committed to protecting the privacy of churches, staff, ministry teams, and website visitors. We design our services with data minimization, security, and transparency in mind. This policy describes the categories of data we may collect, how that data is used, and the choices you have.
Transparency
We explain what data we collect and why we collect it.
Security
We use reasonable safeguards to help protect personal information.
Control
You can contact us to request updates, access, or deletion where applicable.
Information We Collect
We may collect information you voluntarily provide, such as your name, email address, phone number, organization name, job title, billing details, and any content you submit through forms, messages, demos, support requests, or account registration.
We may also collect technical information automatically when you interact with our website or application, including IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, session duration, and diagnostic logs. This information helps us improve performance, security, and user experience.
If you use SWAPP in connection with a church or ministry account, your organization may provide us with administrative and member-related data necessary to deliver the service. In those cases, your organization may control certain account settings and data access permissions.
How We Use Information
We use collected information to provide, maintain, and improve our services; to create and manage accounts; to process transactions; to respond to inquiries; to send important service notifications; and to support ministry operations such as communication, reporting, and follow-up workflows.
We may also use data to troubleshoot issues, detect fraud or abuse, measure product performance, understand feature usage, and comply with legal obligations. When permitted, we may use contact information to share updates, product announcements, or educational resources related to SWAPP.
We do not sell personal information. We only share information in the limited ways described in this policy or when required to fulfill a requested service, comply with law, or protect our rights and the safety of others.
Sharing & Disclosure
We may share information with trusted service providers that help us host infrastructure, process payments, provide analytics, send communications, support customer service, or maintain security. These providers are expected to handle data responsibly and only for authorized purposes.
We may disclose information if required by law, legal process, or governmental request; to investigate suspected abuse, security incidents, or violations of our terms; or in connection with a merger, acquisition, asset sale, or other business transaction.
If a church or organization administers your account, that organization may have access to content or records associated with your use of the service, subject to the permissions and settings they configure.
Cookies & Analytics
Our website may use cookies, pixels, and similar technologies to remember preferences, measure traffic, improve navigation, and evaluate marketing performance. These tools help us understand how visitors interact with pages and features so we can continuously improve the experience.
You can manage cookies through your browser settings. Disabling cookies may affect some website functions, but you can still access most public content. We may also use aggregated or de-identified analytics data that does not directly identify you.
Where required, we will present cookie notices or consent prompts in accordance with applicable law.
Data Retention
We retain data only as long as needed for legitimate business and legal purposes.
Your Choices
You may request access, corrections, or deletion subject to legal and contractual limits.
Children’s Privacy
Our services are not intended for children under 13 without appropriate consent.
Security, Retention, and Your Rights
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. While no online system can be guaranteed to be completely secure, we work to maintain appropriate protections and regularly review our practices.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements, and support operational requirements. When information is no longer needed, we take steps to delete, anonymize, or securely archive it as appropriate.
Depending on your location, you may have rights to access, correct, update, restrict, object to, or delete certain personal information, as well as the right to withdraw consent where processing is based on consent. To exercise any privacy right, please contact us using the information below.
International Users
If you access SWAPP from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. Those countries may have data protection laws that differ from those in your jurisdiction.
Where required, we use contractual and organizational measures intended to help safeguard personal data that is transferred across borders.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. When we do, we will revise the effective date or post a notice as appropriate.
We encourage you to review this page periodically so you remain informed about how we protect your information.
Frequently Asked Questions
Do you sell personal information?
No. SWAPP does not sell personal information.
What types of data do you collect?
We may collect contact information, account details, billing information, content you submit, and technical data such as device and browser information.
Can I request deletion of my data?
Yes, you may contact us to request deletion or other privacy-related actions, subject to applicable legal, contractual, and operational requirements.
How do you protect my information?
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, or misuse.
Who should I contact with privacy questions?
Please reach out through our Contact page if you have questions, requests, or concerns about your privacy or this policy.