Privacy Policy Overview
This Privacy Policy explains what information SWAPP collects, why we collect it, how we use and share it, and the choices available to you. By using SWAPP, our website, or related services, you acknowledge this policy and any updates we may publish from time to time.
Transparency
We explain what data is collected and how it is used.
Security
We use technical and organizational safeguards to protect information.
Control
We provide options to review, correct, and manage your data.
Compliance
We align our practices with applicable privacy and data protection laws.
Ministry Focus
We design privacy protections that support church communication and care.
1. Information We Collect
SWAPP may collect information directly from users, automatically through the platform, and from authorized third parties. The categories of data we collect depend on how you interact with our services.
Account Information
We may collect name, email address, phone number, organization details, login credentials, and profile preferences when you create an account or submit a form.
Church and Member Data
When churches use SWAPP, they may store information about members, attendance, giving, events, follow-up notes, prayer requests, and communication history.
Device and Usage Data
We may collect IP address, browser type, device identifiers, pages visited, timestamps, referral sources, and performance diagnostics to improve reliability and security.
Payment and Billing Data
If you purchase a subscription or other service, we or our payment processors may collect billing contact details and transaction-related information.
Communication Data
We may retain messages, support requests, feedback, and other communications sent to us so we can respond and improve our services.
Cookies and Similar Technologies
Our website may use cookies, pixels, and related technologies to remember settings, measure engagement, and analyze site performance.
2. How We Use Information
We use collected information to operate the platform, provide services, maintain security, support customer needs, and fulfill legitimate business and legal requirements.
Service Delivery
We process data to create accounts, enable features, manage content, and support your use of the app and website.
Communication
We may use your contact details to send service notifications, respond to support requests, and share important policy or account updates.
Improvement and Analytics
Usage data helps us monitor performance, diagnose problems, understand feature adoption, and improve user experience.
Security and Fraud Prevention
We may use data to detect suspicious activity, prevent misuse, and protect accounts, systems, and user information.
Legal Compliance
We may use or disclose information as needed to comply with applicable laws, legal requests, and regulatory obligations.
Marketing and Growth
With appropriate consent where required, we may use certain contact data to share product news, resources, or promotional offers.
3. How We Share Information
We do not sell personal information in the traditional sense. We may share information only in limited circumstances and for specific business purposes.
Service Providers
We may share data with trusted vendors that assist with hosting, analytics, support, communications, and payment processing under contractual confidentiality obligations.
Authorized Church Users
If a church organization uses SWAPP, administrators and authorized team members may access information entered or managed within their account environment.
Business Transfers
Information may be transferred in connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to applicable legal protections.
Legal Obligations
We may disclose information if we believe it is necessary to comply with law, enforce agreements, respond to lawful requests, or protect rights and safety.
4. Data Security
We implement reasonable and appropriate safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Our security practices may include:
Access controls, encrypted transmission where appropriate, role-based permissions, activity monitoring, secure infrastructure configurations, vendor review procedures, and internal policies intended to reduce privacy and security risks.
While we work to protect your information, no method of transmission or storage is completely secure. We encourage users to maintain strong passwords, limit account access, and notify us promptly of any suspected issue.
5. Your Privacy Rights and Choices
Depending on your location and relationship with SWAPP, you may have rights regarding access, correction, deletion, restriction, portability, or objection to certain processing activities.
Access and Correction
You may request access to certain personal data we maintain and ask us to correct inaccuracies where applicable.
Deletion Requests
You may request deletion of certain information, subject to legal, contractual, and operational retention requirements.
Communication Preferences
You can opt out of non-essential marketing communications using the unsubscribe mechanism or by contacting us directly.
Cookie Choices
You can manage certain cookies through your browser settings, though some site features may not function properly if cookies are disabled.
6. Children’s Privacy
SWAPP is not directed to children under 13, and we do not knowingly collect personal information from children without appropriate authorization or consent as required by law.
Important note
If you believe a child has provided personal information to us without proper authorization, please contact us so we can investigate and take appropriate action.
7. Retention of Information
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate operational needs.
Retention considerations
Retention periods may vary based on the type of information, the purpose for which it was collected, legal requirements, and organizational account settings. When information is no longer needed, we will delete or de-identify it where appropriate.
8. International Data Handling
If you access SWAPP from outside the country where our servers or service providers are located, your data may be processed in jurisdictions with different privacy laws.
Cross-border processing
Where required, we use appropriate transfer mechanisms and safeguards intended to support lawful international data handling.
9. Third-Party Links and Services
Our website and platform may link to third-party websites, tools, or integrations. Those services operate independently and may have their own privacy policies and practices.
Your responsibility
We encourage you to review the privacy notices of any third-party service you choose to use. We are not responsible for the content, security, or privacy practices of external sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we do, we will revise the effective date or otherwise notify users as required.
Frequently Asked Questions
Does SWAPP sell my personal information?
SWAPP does not sell personal information in the traditional sense. We may share data only with service providers, authorized users, or as required by law.
How can I request access to my data?
You can contact us using the information on our Contact page to request access, correction, or deletion of certain personal information, subject to applicable limitations.
Does SWAPP use cookies?
Yes. We may use cookies and similar technologies to support functionality, analytics, and a better website experience. You can adjust browser settings to control cookies.
How long do you keep my information?
We retain information only as long as needed for service delivery, legal obligations, dispute resolution, and legitimate business purposes. Retention periods vary by data type.
Who should I contact with privacy questions?
Please contact our team through the Contact page if you have questions about this policy, your rights, or how your information is handled.