Privacy Built Into Every Layer of SWAPP
This Privacy Policy explains how SWAPP collects and processes information when you access our website, create an account, use our platform, contact our team, or interact with any SWAPP services. We design our systems to support secure, responsible data handling for churches, ministries, and organizations that depend on accurate and reliable communication tools.
Transparency
We explain what data we collect and why we collect it.
Security
We use reasonable safeguards to protect your information.
Control
You can manage your account settings and communication preferences.
Compliance
We aim to support applicable privacy and data protection laws.
Trust
Our policies are written to support churches and teams that value confidentiality.
1. Information We Collect
SWAPP may collect information directly from you, automatically through your browser or device, and from third parties that help us provide and improve our services. The types of information may vary depending on how you interact with SWAPP.
Account Information
When you register for SWAPP, we may collect your name, email address, phone number, organization name, login credentials, and related account details.
Profile and Organizational Data
If you use SWAPP on behalf of a church or organization, we may process team member names, role information, ministry group data, and settings you choose to add.
Payment and Billing Information
If you purchase a subscription or paid service, payment processors may collect billing information and transaction details necessary to complete the payment.
Usage and Device Information
We may collect IP address, browser type, device identifiers, page views, session timestamps, referring URLs, and interactions with platform features.
Communications
We may retain messages, support requests, feedback, and other communications you send to us for service, security, and quality assurance purposes.
Cookies and Similar Technologies
We may use cookies, analytics tools, and comparable technologies to remember preferences, measure traffic, and improve user experience.
2. How We Use Information
We use the information we collect to operate SWAPP, support customer accounts, improve functionality, and fulfill our legal and contractual obligations. Our use of data is tied to the services you request and the legitimate business needs of maintaining a secure and stable platform.
Provide Services
We use data to create accounts, authenticate users, deliver app features, and support workflows for church administration and communication.
Improve the Platform
Usage insights help us identify bugs, measure performance, refine the user experience, and develop new features.
Communicate With You
We may send transactional emails, service notices, product updates, security alerts, and customer support responses.
Maintain Security
We may monitor activity for fraud, unauthorized access, abuse, or other threats to users and the platform.
Meet Legal Requirements
We may use and disclose information when necessary to comply with applicable laws, regulations, court orders, or lawful requests.
Support Marketing and Outreach
With appropriate consent where required, we may use certain information to promote SWAPP, measure campaign effectiveness, or share product announcements.
3. How We Share Information
We do not sell personal information in the ordinary sense of the term. We may share information only as needed to provide our services, operate our business, or comply with legal obligations.
Service Providers
We may share information with trusted vendors that host infrastructure, process payments, provide analytics, send communications, or support customer service.
Affiliates and Business Partners
We may share limited information with affiliated entities or partners when necessary to support joint operations or related services.
Legal and Safety Reasons
We may disclose information to enforce our terms, protect rights and safety, investigate misuse, or respond to lawful requests from authorities.
Business Transfers
If we undergo a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
4. Data Security and Retention
We implement commercially reasonable safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we work continuously to strengthen our systems and reduce risk.
Security Practices
Our security program may include access controls, encryption in transit, role-based permissions, logging, monitoring, and internal procedures intended to reduce the risk of unauthorized processing. We also encourage users to maintain strong passwords and protect account credentials.
Retention
We retain personal data for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with applicable laws.
Deletion and Archiving
When information is no longer needed, we may delete, anonymize, or archive it in accordance with our internal retention practices and legal requirements.
5. Your Privacy Choices
Depending on your location and the way you use SWAPP, you may have choices and rights related to your personal information. We aim to make those choices understandable and accessible.
Access and Update
You may be able to review or update certain account details through your profile settings or by contacting us directly.
Marketing Preferences
You can opt out of promotional emails by using the unsubscribe link or contacting our team for help managing preferences.
Device Controls
Your browser or device may allow you to manage cookies and other tracking technologies through its settings.
6. Children's Privacy
SWAPP is not directed to children under the age where parental consent is required by applicable law, and we do not knowingly collect personal information from children without lawful authorization. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
Family and Ministry Contexts
Because SWAPP may be used by churches and community organizations, some information may relate to families, volunteers, or ministry participants. Organizations that use SWAPP are responsible for obtaining any required permissions before entering information about minors into the platform.
7. International Users and Data Transfers
If you access SWAPP from outside the United States, your information may be processed and stored in countries that may have different data protection laws. By using our services, you understand that your information may be transferred across borders as needed to operate the platform.
Cross-Border Operations
We may rely on hosting and service providers located in various jurisdictions to support uptime, backup, security, analytics, customer support, and communication delivery. We take steps intended to protect data regardless of where it is processed.
8. Third-Party Services
SWAPP may integrate with third-party tools and services that operate under their own privacy policies. This can include payment processors, analytics providers, email delivery tools, and other service platforms necessary to support product functionality.
External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Independent Policies
Before using a third-party product or providing information to a connected service, we encourage you to review its privacy policy and terms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When we do, we will revise the effective date and post the updated version on this page.
Staying Informed
We encourage you to review this page periodically so you remain informed about how your information is handled. Continued use of SWAPP after updates indicates your acknowledgment of the revised policy, where permitted by law.
Contact Us About Privacy
If you have questions about this Privacy Policy, your personal information, or our data practices, please contact us using the details below. We are happy to help clarify how SWAPP handles information and how your organization can manage privacy-related requests.
SWAPP Support
Phone: (616) 914-8392
Website: SWAPP official contact channels
Purpose: Privacy questions, data access requests, and account support
Frequently Asked Questions
What information does SWAPP collect?
SWAPP may collect account details, profile data, usage information, communications, device identifiers, and information submitted through forms or support channels.
Does SWAPP sell my personal information?
We do not sell personal information in the ordinary sense. We may share information with service providers, legal authorities, or other parties as described in this policy and only when appropriate.
How does SWAPP protect my data?
We use administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, and disclosure. However, no system is completely secure.
Can I request access to or deletion of my information?
Depending on your location and applicable law, you may have rights to access, correct, delete, or limit certain processing of your information. Contact us to submit a request.
How will I know if this policy changes?
We will post updates on this page and change the effective date when revisions are made. We recommend reviewing this policy from time to time for the latest information.