Your Trust Matters
SWAPP is built to support churches with secure communications, giving, follow-ups, prayer, and ministry operations. Because we handle sensitive organizational and user data, our privacy practices are designed to be clear, responsible, and aligned with modern security expectations.
Collected Data
We may collect account details, contact information, device data, usage metrics, and content you voluntarily submit through the platform.
Purpose of Use
Information is used to provide services, personalize the experience, improve platform performance, support users, and maintain system integrity.
Security Controls
We use administrative, technical, and organizational safeguards to help protect data from unauthorized access, disclosure, alteration, or loss.
Limited Sharing
We do not sell personal information. Data may be shared with trusted service providers only as necessary to operate and improve SWAPP.
Your Choices
You may request access, correction, or deletion of certain data, and you can manage communications and account settings where available.
Privacy Policy Details
This Privacy Policy describes how SWAPP collects, uses, discloses, and safeguards information when you use our website, application, and related services. By accessing or using SWAPP, you acknowledge that you have read and understood this policy.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, organization details, login credentials, prayer requests, giving records, event registrations, and messages submitted through the platform. We may also collect information automatically, including IP address, browser type, device identifiers, pages viewed, timestamps, referral data, and interactions with features and content.
2. How We Use Information
We use information to create and manage accounts, operate core features, process transactions, deliver messages, support prayer and outreach workflows, provide customer support, send administrative notices, personalize user experience, monitor security, improve performance, and comply with legal obligations. We may also analyze aggregated and de-identified data to better understand service usage and improve the platform.
3. Legal Basis and Consent
Where required by law, we process personal information based on consent, contractual necessity, legitimate interests, compliance obligations, or other lawful bases. If consent is the basis for processing, you may withdraw it at any time, subject to legal or operational limitations. Certain features may require specific data to function properly, and without that data some services may be unavailable.
4. Information Sharing
We may share information with vetted service providers that assist with hosting, analytics, communications, payment processing, customer support, or security operations. These providers are authorized to use data only as needed to perform services on our behalf. We may also disclose information if required to comply with applicable laws, legal processes, or enforceable governmental requests, or to protect the rights, safety, and security of SWAPP, our users, or others.
5. Data Retention
We retain personal information for as long as necessary to provide services, fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, the nature of the relationship, and regulatory obligations. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it in accordance with our retention practices.
6. Data Security
We implement commercially reasonable safeguards to help protect information against unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, encryption, secure authentication, monitoring, and regular review of security practices. No system can be guaranteed to be completely secure, so we encourage users to maintain strong passwords and protect account credentials.
7. Cookies and Tracking Technologies
We may use cookies, pixels, local storage, and similar technologies to enable essential functionality, remember preferences, analyze traffic, and improve the experience. You can typically control cookie settings through your browser, but disabling certain technologies may affect platform performance or limit functionality. Additional disclosures regarding tracking may be provided in our website notices or consent tools where applicable.
8. Children’s Privacy
SWAPP is not intended for use by children without appropriate authorization and supervision from a parent, guardian, church leader, or other responsible adult, depending on the context and applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe a child has provided personal information to us without proper authorization, please contact us so we can review and address the matter appropriately.
9. International Data Transfers
If you access SWAPP from outside the country where our systems or service providers are located, your information may be transferred to and processed in jurisdictions with different data protection laws. Where appropriate, we use contractual, technical, and organizational measures to support lawful cross-border transfers and reasonable protection of personal information.
10. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to request portability of data or withdraw consent where processing is based on consent. To exercise these rights, contact us using the information provided below. We may need to verify your identity before fulfilling a request.
11. Third-Party Services
Our website and application may link to or integrate with third-party services such as payment processors, analytics providers, communication tools, or external websites. This policy does not govern third-party practices. We recommend reviewing the privacy policies of any third-party services you access through SWAPP or in connection with our platform.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date when appropriate. We encourage you to review this policy periodically to stay informed about how we protect and use information.
13. Contact Us
If you have questions about this Privacy Policy, your information, or our data practices, please contact us through our website contact page or by using the support channels associated with your SWAPP account. We are committed to addressing privacy concerns promptly and professionally.
At a Glance
SWAPP is designed to help ministries manage communications and operations with clarity, accountability, and privacy-minded practices.
Security First
We aim to use best-practice controls and trusted vendors to keep your data protected throughout the service lifecycle.
Need Help?
If you have privacy questions, our team can help clarify how your data is handled and what choices may be available to you.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information. We only share information with trusted providers when needed to operate the platform or meet legal obligations.
Can I request deletion of my data?
In many cases, yes. Depending on your role, jurisdiction, and the type of data involved, you may be able to request deletion or other privacy actions.
How does SWAPP protect sensitive ministry data?
We use reasonable administrative, technical, and organizational safeguards intended to protect data from unauthorized access and misuse.
Will this policy change over time?
Yes, it may. We may update this policy as our services, legal requirements, or security practices evolve. Changes will be posted on this page.