Your Privacy Matters to SWAPP
This Privacy Policy explains how SWAPP, its affiliates, and service providers collect, use, disclose, store, and safeguard information when you access our website, register for an account, or use our church app and CRM services.
Transparency
We explain what data we collect and why, so you can make informed decisions.
Security
We use administrative, technical, and physical safeguards designed to protect your information.
Control
We provide tools and procedures to access, update, or delete certain data where applicable.
Compliance
We strive to support applicable privacy laws and responsible data stewardship for organizations.
1. Information We Collect
SWAPP may collect information you provide directly, information collected automatically, and information received from authorized users, administrators, or integrations connected to your account.
Information You Provide
This may include your name, email address, phone number, organization name, login credentials, profile details, prayer requests, event registrations, donation or giving-related details, support messages, and any content you submit through forms, messaging, or other app features.
Information Collected Automatically
When you use SWAPP, we may automatically collect device and usage data such as IP address, browser type, operating system, device identifiers, referral data, pages viewed, actions taken, timestamps, and diagnostic information to help us secure, improve, and troubleshoot the service.
Information From Authorized Users or Integrations
If you are part of a church or organization using SWAPP, designated administrators may add, update, or manage information about members, volunteers, donors, attendees, and staff. We may also receive data from third-party tools or integrations you enable, subject to your settings and the applicable provider’s terms.
2. How We Use Information
We use the information we collect to operate, secure, and improve SWAPP and to support the needs of churches and ministry teams using our platform.
Common uses include: providing and maintaining the service, creating and managing accounts, processing communications, enabling giving and event workflows, delivering support, monitoring platform performance, diagnosing issues, preventing fraud or abuse, customizing the user experience, and sending administrative messages related to your account or service updates.
3. How We Share Information
We do not sell your personal information in the conventional sense. We may share information in limited circumstances as described below.
Service Providers: We may share data with vendors that help us host, secure, support, analyze, or operate SWAPP.
Organizational Administrators: If you use SWAPP through a church or other organization, designated administrators may be able to access certain account and usage information.
Legal and Safety Reasons: We may disclose information when required by law, legal process, or to protect the rights, property, safety, or security of SWAPP, our users, or others.
Business Transfers: Information may be transferred in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law.
4. Cookies and Tracking Technologies
SWAPP and our service providers may use cookies, pixels, local storage, and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve functionality. You can usually adjust browser settings to block or delete cookies, but some features may not function properly if you do.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records. Retention periods may vary depending on the type of data and the purpose for which it was collected.
6. Security Practices
We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encryption where appropriate, monitoring, and secure development practices. However, no system can be guaranteed to be 100% secure.
7. Your Privacy Rights and Choices
Depending on your location and relationship with the organization using SWAPP, you may have rights to access, correct, update, delete, or restrict certain personal information, or to object to certain processing activities.
You may also be able to manage notification preferences, adjust profile information, or contact your organization administrator for account-related changes. If you are a resident of a jurisdiction with specific privacy rights, you may contact us using the information below to submit a request subject to verification and applicable exceptions.
8. Children’s Privacy
SWAPP is intended for use by churches, ministries, adults, staff, and authorized participants. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us without proper consent, please contact us so we can review and, where appropriate, delete the information.
9. Third-Party Links and Services
Our website or app may contain links to third-party websites, payment tools, analytics services, or other external platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
10. International and Cross-Border Data Transfers
If you access SWAPP from outside the United States, your information may be transferred to, stored in, or processed in jurisdictions that may have different data protection laws than your country. By using our services, you understand that such transfers may occur as necessary to operate the platform.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data practices. When we do, we will revise the effective date and may provide additional notice when required by law. Your continued use of SWAPP after an update indicates your acknowledgement of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, your personal information, or our data practices, please contact us through the methods listed on our Contact page. We will make reasonable efforts to respond promptly and to address privacy concerns in accordance with applicable law and our internal policies.
Frequently Asked Questions
Does SWAPP sell my personal information?
SWAPP does not sell personal information in the conventional sense. We may share information with service providers and authorized administrators as needed to operate the platform.
Who can see information inside a church account?
Access depends on the role and permissions configured by your organization. Designated administrators may be able to view or manage certain account data and content.
Can I request deletion of my data?
In many cases, yes. Your rights may depend on your location, the type of data, and whether the information is managed by an organization using SWAPP. Contact us to start a request.
How does SWAPP protect my data?
We use reasonable security controls such as access restrictions, monitoring, secure development practices, and other protective measures intended to reduce risk and safeguard information.
Does this policy apply to the church or organization using SWAPP?
This policy describes SWAPP’s data practices. Independent churches or organizations using our platform may also have their own privacy practices, notices, or responsibilities for data they collect and manage.