Your Privacy Matters to Us
This Privacy Policy explains how SWAPP collects, uses, discloses, stores, and protects information when you use our website, mobile app, church management tools, and related services.
Data Minimization
We collect only the information necessary to provide, maintain, and improve our services.
Security Controls
We use administrative, technical, and physical safeguards designed to help protect your information.
Transparency
We aim to clearly explain what data we collect, why we collect it, and how it is used.
Your Choices
You can request updates, corrections, or deletion of certain information subject to applicable law and service requirements.
Trusted Processing
We do not sell personal information, and we only share it as described in this policy or when required by law.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through our websites, registration pages, church app experiences, support channels, and any related services that link to this policy. It covers data collected from administrators, church staff, ministry volunteers, congregants, donors, app users, and visitors.
By accessing or using SWAPP, you acknowledge that your information may be processed in accordance with this policy and any applicable agreements with your organization or church.
Who This Applies To
Church admins, staff, volunteers, members, donors, event attendees, and website visitors.
Information We Collect
We may collect information directly from you, automatically through your use of our services, and from third parties authorized by your organization or permitted by law.
Information You Provide
Names, email addresses, phone numbers, login credentials, profile details, prayer requests, form submissions, donation details, event registrations, messages, and support inquiries.
Information Collected Automatically
Device identifiers, browser type, IP address, log files, usage data, referring pages, session activity, and diagnostic information when you visit our website or use the app.
Information from Third Parties
We may receive data from churches, administrators, payment processors, service providers, and integrations you enable on behalf of your organization.
How We Use Your Information
Service Delivery
To create accounts, authenticate users, facilitate church communication, manage event workflows, support giving features, and deliver app functionality.
Product Improvement
To monitor usage, diagnose technical issues, enhance performance, improve user experience, and develop new features and integrations.
Support & Communications
To respond to inquiries, send account notices, provide service updates, and communicate with users about changes to the platform or policy.
Security & Compliance
To detect fraud, prevent abuse, enforce terms, maintain system integrity, and meet legal, regulatory, or contractual obligations.
How We Share Information
We may share information with trusted service providers who perform services on our behalf, such as hosting, analytics, communications, support, and payment-related functions. These providers are restricted from using personal data for unrelated purposes.
We may also share information when required to comply with law, respond to lawful requests, protect the rights, safety, or property of SWAPP, our users, or others, or in connection with a business transaction such as a merger or acquisition.
We Do Not Sell Personal Information
SWAPP does not sell personal information in the conventional sense. If our data practices ever change, we will update this policy and provide any required notices or rights.
Church-Controlled Content
Some information in the platform may be submitted by church administrators or ministry leaders. In those cases, the church may control certain account data, content, and permissions.
Data Security and Retention
We implement reasonable safeguards designed to protect against unauthorized access, disclosure, alteration, or destruction of information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain information for as long as necessary to provide services, satisfy legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.
Access Controls
We limit access to personal information to authorized personnel and service providers who require access to perform their responsibilities.
Incident Response
If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, mitigate, and notify parties as required by law.
Your Rights and Choices
Access and Correction
You may request access to or correction of certain personal information we maintain, subject to verification and applicable legal limitations.
Account Updates
Depending on your role and permissions, you may update profile information through your account settings or by contacting your organization administrator.
Marketing Preferences
You may opt out of certain non-essential communications by following the instructions in the message or contacting us directly.
Deletion Requests
Where permitted, you may request deletion of personal data. Some information may need to be retained for legal, security, or operational reasons.
Children’s Privacy
Our services are not intended for children under the age required by applicable law to provide consent independently. We do not knowingly collect personal information from children without appropriate consent where required.
If you believe a child has provided personal information to us without proper authorization, please contact us so we can review and take appropriate action.
Need to Report an Issue?
Contact us at any time if you believe information has been collected improperly or if you want help managing a privacy request.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. When we do, we will revise the effective date and may provide additional notice where required.
Effective and Last Updated
This policy should be reviewed periodically. Your continued use of SWAPP after changes are posted means you acknowledge the updated policy, unless otherwise required by law.
Contact Us About Privacy
If you have questions about this Privacy Policy, our data practices, or a request regarding your personal information, please reach out through our contact page.
Go to Contact PageFrequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information in the conventional sense. We only share information as described in this policy, for operational purposes, or when required by law.
Can I request deletion of my data?
Yes, in some cases. You may request deletion of certain information, but we may need to retain some records for legal, security, auditing, or service-related reasons.
Who controls data in a church account?
Depending on the setup, your church or organization may control certain account settings, user permissions, and content entered into the platform.
How do I contact SWAPP about privacy concerns?
Please visit our contact page to send us your question or request. We will review privacy-related inquiries and respond as appropriate.