Our Commitment to Privacy
SWAPP is designed to help churches manage communication, giving, outreach, prayer, events, and follow-up in one place. Because those functions often involve sensitive personal data, we take privacy seriously and build our systems with security, access control, and operational transparency in mind.
Transparency
We clearly explain what information we collect, why we collect it, and how it is used across our website and app.
Security
We apply reasonable technical and organizational safeguards to protect data against unauthorized access, misuse, or disclosure.
Control
We provide privacy choices and rights that help users and organizations manage their information responsibly.
Information We Collect
Information You Provide
We may collect information you submit directly, including your name, email address, phone number, organization name, login credentials, profile details, prayer requests, messages, giving-related information, and any content you choose to enter into the platform.
Information Collected Automatically
When you use our website or application, we may automatically collect device information, browser type, IP address, access times, referring pages, crash reports, usage analytics, and interaction data that helps us maintain and improve performance.
Information From Third Parties
We may receive information from service providers, payment processors, analytics platforms, or integrations you connect to SWAPP, subject to the permissions and settings of those services.
Church and Organization Data
Because SWAPP supports church operations, some data may be entered by administrators on behalf of members, guests, donors, volunteers, or staff. In those cases, the organization using SWAPP generally controls the content it uploads and manages within its account.
How We Use Information
Service Delivery and Account Management
We use information to create and administer accounts, provide app features, authenticate users, maintain session security, and deliver the services requested by churches and administrators.
Communication
We may use contact information to send administrative messages, support responses, service announcements, transaction notices, and updates related to your account or organization.
Improvement and Analytics
We analyze usage patterns to improve features, troubleshoot issues, test new capabilities, measure engagement, and understand which parts of the platform are most valuable to users.
Compliance and Protection
We may process data to enforce our terms, prevent fraud, detect abuse, protect user safety, and comply with legal obligations or lawful requests.
How We Protect Data
Technical Safeguards
We use appropriate security controls such as encryption in transit where applicable, access restrictions, authentication measures, and monitoring designed to reduce the risk of unauthorized access.
Administrative Safeguards
We limit internal access to personal information on a need-to-know basis and maintain procedures intended to support secure handling of data across our organization and vendors.
Retention Practices
We retain information only for as long as reasonably necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, or support legitimate operational needs.
Your Privacy Rights and Choices
Access, Update, and Delete
Depending on your role and applicable law, you may have the right to access, correct, update, or request deletion of certain personal information. Some information may be maintained by the church or organization that controls the account.
Communication Preferences
You may be able to opt out of non-essential communications or adjust notification settings through your account or by contacting us directly.
Cookies and Tracking
Our website may use cookies or similar technologies to keep you signed in, remember preferences, measure traffic, and improve the user experience. Browser settings may allow you to manage these technologies.
Regional Rights
If you are located in a jurisdiction with additional privacy rights, such as the EEA, UK, California, or another regulated region, you may have further rights and disclosures under applicable law.
Children’s Privacy
SWAPP is not directed to children under the age of 13, and we do not knowingly collect personal information from children except where provided by an authorized church or organization for legitimate ministry, administrative, or safety purposes consistent with applicable law. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.
Data Retention and Deletion
We retain data in line with operational, legal, and contractual requirements. When a church or organization closes an account or requests deletion, we may delete or anonymize information within a reasonable period, except where retention is necessary for compliance, backups, security, or dispute resolution. Backup systems may preserve information for a limited time before it is overwritten or removed.
Contact Us About Privacy
If you have questions about this Privacy Policy, privacy rights, or how your information is handled in SWAPP, please contact our team. We may request verification before responding to certain access, correction, or deletion requests.
Frequently Asked Questions
1. Does SWAPP sell my personal information?
No. SWAPP is built to support church communication and operations, and we do not sell personal information in the ordinary sense of that term.
2. Who controls data inside a church account?
In most cases, the church or organization using SWAPP controls the content it uploads and manages in its account, while SWAPP acts as a service provider and platform operator for applicable processing activities.
3. Can I request a copy of my data?
Yes. If you have rights under applicable law or are acting on behalf of an organization account, you may request access to certain information by contacting us through the support channels provided.
4. How do you secure sensitive ministry data?
We use a combination of technical, administrative, and organizational safeguards intended to protect data, including access controls, secure hosting practices, authentication protections, and vendor management.
5. Will this policy change?
Yes, we may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational improvements. When we do, we will revise the effective date and post the updated version on this page.