Your Privacy Matters
This Privacy Policy explains what information SWAPP collects, how we use it, who we share it with, and the safeguards we apply to protect your data. By using our website, app, or services, you agree to the practices described below.
Data Collection
We collect information necessary to operate, improve, and secure our platform.
Data Use
We use your information to provide services, personalize experiences, and support users.
Security
We use reasonable technical and organizational measures to protect sensitive data.
Control
You may request updates, corrections, or deletion of certain personal information.
Transparency
We clearly explain our practices so users can make informed choices about their data.
Privacy Policy Details
Below is a detailed explanation of our privacy practices. We encourage you to review this page carefully and reach out if anything is unclear.
1. Information We Collect
SWAPP may collect personal information that you voluntarily provide, such as your name, email address, phone number, organization details, and account credentials. If you contact us, register for a trial, subscribe to communications, or use interactive features in the app, we may also collect the information you submit through those forms and actions.
2. Information Collected Automatically
When you visit our website or use our services, we may automatically collect technical data such as IP address, browser type, device identifiers, operating system, pages visited, referring URLs, session data, and usage analytics. This information helps us understand performance, troubleshoot issues, and improve user experience.
3. How We Use Information
We use collected information to provide and maintain our services, authenticate users, process requests, communicate with you, deliver support, improve functionality, monitor security, and analyze overall platform performance. We may also use information to send administrative messages related to your account, service updates, or policy changes.
4. Legal Bases and Consent
Where applicable, SWAPP processes personal data based on your consent, the performance of a contract, legitimate interests, legal obligations, or other lawful bases permitted by relevant privacy laws. If we rely on consent for a specific processing activity, you may withdraw that consent at any time where permitted by law.
5. Sharing and Disclosure
We do not sell personal information. We may share limited information with trusted vendors and service providers who help us operate our business, such as hosting, analytics, communications, and security partners. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, safety, and integrity of SWAPP, our users, and others.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal and accounting obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.
7. Security Measures
We implement reasonable safeguards designed to protect your information from unauthorized access, misuse, alteration, or loss. These measures may include access controls, secure systems, encryption in transit where appropriate, and administrative procedures intended to reduce risk. No system is completely secure, so we cannot guarantee absolute protection.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, update, delete, restrict, or object to certain uses of your personal information. You may also have the right to data portability or to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the information on our Contact page.
9. Cookies and Tracking
We may use cookies and similar technologies to remember preferences, analyze traffic, improve functionality, and support secure login experiences. You can typically control cookies through your browser settings, but disabling certain cookies may affect site functionality or the availability of some features.
10. Third-Party Services
Our website or app may include links, integrations, or embedded content from third-party services. Those third parties operate under their own privacy policies and terms. We encourage you to review their policies before providing any information to them.
11. Children’s Privacy
SWAPP is not intended for children under 13, and we do not knowingly collect personal information from children under that age without appropriate consent as required by law. If we learn that we have collected information from a child in violation of applicable rules, we will take reasonable steps to delete it.
12. International Users
If you access our services from outside the United States, please note that your information may be processed and stored in jurisdictions that may have different data protection laws than your country of residence. By using our services, you consent to such transfers and processing as described in this policy.
Policy Updates and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we do, we will revise the effective date and post the updated version on this page.
Effective Date
This policy is effective as of the date it is published on our website.
Revisions
Changes may occur as our services, legal obligations, or business needs evolve.
Notification
We may notify users of material changes through the website, email, or in-app notices.
Questions
If you have privacy concerns, contact our team for clarification or assistance.
Requests
Submit data access, correction, or deletion requests through our contact channels.
Frequently Asked Questions
What personal information does SWAPP collect?
We may collect information you provide directly, such as your name, email, phone number, organization details, and account data, as well as technical data collected automatically during site and app use.
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information.
How can I request access to or deletion of my data?
You can contact us through our Contact page to submit a privacy request. We may need to verify your identity before completing your request.
How does SWAPP protect my information?
We use reasonable administrative, technical, and physical safeguards to help protect information against unauthorized access, loss, misuse, or alteration.
Will this Privacy Policy change?
Yes. We may update this policy periodically, and the latest version will always be posted on this page with a revised effective date if applicable.