Terms, Policies, and Compliance You Can Trust

Clear, Practical Legal Guidance for Your Organization

Whether you are evaluating SWAPP for a church, nonprofit, or enterprise ministry team, our legal framework is designed to be straightforward. We aim to explain how the platform works, what users can expect, and how we protect the integrity, privacy, and security of your information.

1. Terms of Use

By accessing or using SWAPP, you agree to comply with these Terms of Use and all applicable laws and regulations. SWAPP provides software tools intended to help churches and organizations manage communication, giving, events, follow-up, outreach, and related ministry workflows. You are responsible for ensuring that your use of the platform is lawful, appropriate, and consistent with your organization’s internal policies.

You may not use SWAPP for fraudulent, abusive, harassing, defamatory, infringing, or otherwise unlawful activity. You may also not attempt to interfere with the operation, integrity, or security of the service. We reserve the right to suspend or terminate access to any user or account that violates these terms or presents a security risk.

Any content uploaded into SWAPP, including member profiles, notes, messages, prayer requests, giving records, event details, and imported data, remains subject to the rights and responsibilities of the organization that submitted it. You are responsible for obtaining the proper consents and permissions required to collect and process personal information through the platform.

2. Privacy and Data Handling

We value privacy and apply a data-minimization mindset where practical. SWAPP may process information submitted by users, organization administrators, and visitors to support account management, app functionality, communications, analytics, and customer support. This can include names, email addresses, phone numbers, ministry-related notes, device information, and other data necessary to deliver the service.

We may use trusted third-party service providers to host infrastructure, improve performance, send notifications, analyze usage, and support secure payment processing. These providers are expected to handle information in accordance with applicable obligations and only for authorized purposes.

If your organization uploads or enters personal information into SWAPP, you confirm that you have the legal right to do so and that you have provided all necessary notices and consents to the individuals whose information is being processed.

3. Security, Access, and Platform Integrity

We implement reasonable administrative, technical, and organizational safeguards designed to protect customer data against unauthorized access, misuse, loss, or alteration. Security is an ongoing process, and we continually evaluate our systems and controls to improve protection and reliability.

No online system can be guaranteed to be 100% secure. For that reason, you should use strong passwords, restrict administrative access, and promptly notify us if you suspect unauthorized access to your account or data. We recommend that organizations follow internal procedures for user permissions, role-based access, and periodic review of account activity.

Where appropriate, SWAPP may log activity for troubleshooting, auditing, performance monitoring, and security analysis. These logs help us maintain service availability, investigate incidents, and address suspicious behavior.

4. Billing, Subscriptions, and Payment Terms

If your organization subscribes to a paid plan, you agree to provide accurate billing information and authorize recurring charges as applicable to your selected plan. Fees, billing intervals, and renewal terms will be communicated during checkout or in your account agreement. Taxes may apply depending on your location and applicable law.

Unless otherwise stated, subscriptions may renew automatically until canceled in accordance with the applicable plan terms. Failure to pay may result in suspension or limitation of service. Refund eligibility, if any, will be governed by the specific offer, written agreement, or applicable law.

5. Intellectual Property

All software, branding, designs, text, graphics, interfaces, documentation, and other content provided by SWAPP are owned by us or our licensors and are protected by intellectual property laws. Except as expressly permitted in writing, you may not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from the platform or its materials.

Any feedback, suggestions, or ideas you submit may be used by SWAPP without restriction or compensation, unless otherwise agreed in writing. You retain ownership of your own uploaded content, subject to the rights and licenses necessary for us to operate and provide the service.

6. Compliance and Regulatory Considerations

SWAPP is a software platform, and the laws that apply to your organization may vary based on your location, user base, and operational needs. Depending on how you use the platform, you may need to comply with privacy, communications, financial, charitable, tax, employment, recordkeeping, accessibility, or consumer protection laws.

We do not provide legal advice. It is your responsibility to consult qualified counsel about your own compliance obligations, especially if you collect sensitive personal information, process donations, communicate with minors, or operate across multiple jurisdictions.

7. Disclaimer and Limitation of Liability

The platform is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not guarantee uninterrupted service, error-free operation, or that the platform will meet every specific need of your organization.

To the fullest extent permitted by law, SWAPP and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

Your exclusive remedy for dissatisfaction with the service is to stop using the platform and, where applicable, cancel your subscription in accordance with the plan terms.

8. Changes to These Legal Terms

We may update this legal page from time to time to reflect changes in our services, legal obligations, or operational practices. When updates are made, the revised version will be posted on this page with an updated effective date where appropriate. Your continued use of SWAPP after changes are posted indicates your acceptance of the updated terms.

9. Contact Us About Legal Questions

If you have questions about these legal terms, privacy practices, or data processing activities, please contact us using the information below. We welcome requests related to account administration, policy clarification, and compliance-related concerns.