Privacy Built for Modern Church Technology
SWAPP is designed to help ministries manage people, communication, giving, events, and follow-up while respecting the privacy of every user and guest. We aim to be transparent about what data is collected and why it is used.
Transparency
We clearly explain what information we collect and how it supports the platform.
Security
We use reasonable technical and organizational safeguards to protect personal data.
Control
Users and organizations can request access, corrections, and certain deletion options.
Accountability
We handle information in ways that support ministry operations and legal compliance.
Trust
We are committed to maintaining confidence with churches, staff, volunteers, and guests.
Information We Collect
We collect information in several ways depending on how you interact with SWAPP. In many cases, the information is provided directly by you or by your organization when an account is created, a form is submitted, or an action is taken within the app.
Account Information
Name, email address, phone number, password, role, and organization details when an account is created.
Profile & Contact Data
Information added by churches for members, guests, volunteers, donors, or staff in the CRM.
Form Submissions
Prayer requests, event registrations, contact forms, giving-related inputs, and other submissions.
Device & Usage Data
Browser type, operating system, IP address, pages viewed, device identifiers, and app usage analytics.
Communications
Messages you send to us, support tickets, feedback, and correspondence related to your account.
Payment Data
If applicable, payment processing details are handled by our third-party providers and may include transaction records.
How We Use Information
We use collected information to operate, improve, and secure the SWAPP platform and to help churches and organizations communicate effectively. The data may also be used for account management, compliance, support, and service optimization.
Service Delivery
To provide core app functionality such as messaging, event registration, giving workflows, and CRM tools.
Support & Troubleshooting
To diagnose issues, respond to requests, and improve stability, performance, and reliability.
Communication
To send account notifications, updates, security alerts, and other service-related messages.
Analytics & Improvement
To understand platform usage patterns and enhance features, user experience, and functionality.
Compliance & Safety
To meet legal obligations, enforce policies, and protect users, churches, and the platform from misuse.
How We Share Information
SWAPP does not sell personal information in the ordinary sense. We may share data only in limited circumstances and only as needed to operate the service or meet legal obligations.
With Your Organization
If you use SWAPP through a church or ministry, administrators may access data needed to manage the account and ministry operations.
With Service Providers
We may share information with trusted vendors that help host, secure, analyze, or process parts of the service.
For Legal Reasons
We may disclose information when required by law, regulation, court order, or lawful government request.
Business Transfers
In the event of a merger, acquisition, financing, or asset transfer, data may be transferred as part of that transaction.
Data Security and Retention
We use commercially reasonable safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, encryption in transit where appropriate, secure hosting practices, monitoring, and limited-access administrative procedures.
Access Controls
Access to sensitive information is restricted to authorized personnel and providers who need it to perform services.
Retention Practices
We retain information only as long as necessary for the purposes described in this policy, unless longer retention is required by law.
Ongoing Review
Security controls and operational practices are reviewed periodically to support protection and reliability.
Your Privacy Rights and Choices
Depending on your location and relationship to the organization using SWAPP, you may have rights regarding your personal data. These may include the right to request access, correction, deletion, restriction, or portability, subject to legal and organizational requirements.
Access
Request a copy of certain information we hold about you, subject to verification and applicable limits.
Correction
Ask us or your organization to correct inaccurate or incomplete information when appropriate.
Deletion
Request removal of specific information where deletion is permitted by law and contract.
Marketing Preferences
You can opt out of certain promotional messages, though service and account messages may still be sent.
Cookies and Tracking Technologies
SWAPP and its service providers may use cookies, pixels, local storage, or similar technologies to enable essential functionality, understand usage, and support analytics. You can adjust browser settings to manage cookies, but some features may not work properly if they are disabled.
Cookie Purposes
These technologies may be used for authentication, preferences, analytics, performance monitoring, and security-related functions.
Children’s Privacy
SWAPP is intended for use by churches, ministries, staff, volunteers, and related users. We do not knowingly collect personal information from children without appropriate consent or direction from an organization responsible for that activity.
Parental and Organizational Oversight
If a church or ministry uses SWAPP for youth or family-related activities, the organization is responsible for ensuring that the collection and use of information complies with applicable laws and internal policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational improvements. When changes are made, we will revise the effective date or provide additional notice as appropriate.
Staying Informed
We encourage users and organizations to review this policy periodically so they remain aware of how SWAPP handles information.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we process personal information, please contact us using the details available on our website. We will do our best to respond promptly and help resolve your concerns.
Frequently Asked Questions
Does SWAPP sell my personal information?
SWAPP does not sell personal information in the ordinary sense. Information may be shared only with trusted providers, your organization, or when required by law.
Who controls the data in my church account?
In many cases, the church or organization that administers the SWAPP account controls the data it enters and manages, subject to applicable law and our service agreements.
How do I request access or deletion of my information?
You can contact us or the organization using SWAPP. We may need to verify your identity and determine whether the request can be fulfilled under applicable law and account settings.
Are payments processed securely?
When payment features are used, transaction processing may be handled by third-party payment providers that maintain their own security and privacy controls.
Can this policy change?
Yes. We may update this Privacy Policy as our services, legal obligations, or data practices evolve. We recommend checking it periodically.