Your Data, Our Responsibility
SWAPP is built to help churches and ministries communicate, organize, and grow. Protecting user privacy is part of that mission. Below, we explain what information we collect, why we collect it, and how we keep it secure.
Collected Data
Account details, usage data, device data, and information you submit through forms, messages, or app features.
How We Use It
To provide services, improve performance, support users, prevent abuse, and communicate important account updates.
Sharing
We do not sell personal information. We only share data with trusted vendors, service providers, or when required by law.
Security
We use administrative, technical, and physical safeguards designed to help protect your information from unauthorized access.
Your Rights
You may request access, correction, deletion, or restriction of certain personal information subject to applicable law.
Privacy Policy Details
This Privacy Policy applies to SWAPP’s websites, mobile experiences, and related services. By using our platform, you acknowledge the practices described here. If you do not agree with this Policy, please discontinue use of the services.
1. Information We Collect
We collect information in several ways. For example, when you create an account, submit forms, communicate through the platform, request support, or participate in app-enabled church activities, we may receive personal information such as your name, email address, phone number, login credentials, church affiliation, and message content.
2. Automatically Collected Data
When you interact with our site or application, we may automatically collect device and usage information. This can include IP address, browser type, operating system, referring URLs, pages viewed, session activity, app interactions, and approximate location derived from your device or network settings.
3. How We Use Information
We use collected information to provide and operate the services, personalize your experience, verify identity, process requests, send service messages, troubleshoot issues, analyze trends, improve features, and maintain the safety and integrity of our systems.
4. Legal Basis and Consent
Where applicable, we process personal information based on consent, contract performance, legitimate interests, legal obligations, or other lawful grounds recognized under relevant privacy laws. If consent is required, you may withdraw it at any time where permitted by law.
5. Sharing With Service Providers
We may share information with third-party service providers that help us host, store, analyze, secure, or deliver our services. These providers are authorized to use personal information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.
6. No Sale of Personal Information
SWAPP does not sell personal information. We do not trade, rent, or disclose your data for monetary compensation as part of a data-selling business model. Any limited sharing occurs only for operational, legal, or service-related purposes described in this Policy.
7. Cookies and Tracking Technologies
We may use cookies, local storage, pixels, and similar technologies to remember preferences, improve site performance, understand engagement, and support analytics or authentication features. You can adjust browser settings to control cookies, but some features may not function properly if disabled.
8. Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain records. Retention periods may vary depending on the type of data and the context in which it was collected.
9. Data Security
We implement security safeguards intended to protect information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed 100% secure, we regularly review our controls and practices to reduce risk and strengthen protection.
10. Children’s Privacy
Our services are not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children without proper authorization. If you believe a child has provided personal data to us without appropriate consent, please contact us so we can investigate and take action if needed.
11. International Users
If you access our services from outside the United States, please note that your information may be processed and stored in jurisdictions that may have different data protection laws than your country of residence. We take steps designed to support lawful transfers and appropriate safeguards where required.
12. Your Privacy Rights
Depending on your location, you may have rights to access, correct, update, delete, or receive a copy of your personal information. You may also have the right to object to or restrict certain processing. To exercise rights, please use the contact information provided below.
13. Communications Preferences
You may opt out of non-essential emails or promotional messages by following the unsubscribe instructions in the message or by contacting us directly. Please note that you may still receive transactional or administrative communications related to your account or ongoing service needs.
14. Third-Party Links
Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of those external platforms. We encourage you to review their privacy policies before providing any personal information.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service offerings. When we make material changes, we will revise the effective date and, where appropriate, provide additional notice.
How to Contact Us
If you have questions about this Privacy Policy, want to exercise your rights, or need help understanding how your data is handled, please contact our team. We will do our best to respond promptly and professionally.
Use our contact form or email the support team through the website for privacy-related requests and inquiries.
Phone
Call us at the number listed in the site header if you need immediate assistance or prefer to speak directly with a representative.
Mailing / Business Inquiries
For formal privacy requests, include your name, contact information, the nature of your request, and any relevant account details so we can verify and process it efficiently.
Frequently Asked Questions
What information does SWAPP collect?
We may collect information you provide directly, such as account details, form submissions, messages, and support requests, as well as certain device and usage information collected automatically when you use our website or app.
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information. We only share information when necessary to operate our services, comply with the law, or work with trusted vendors who support our platform.
How is my information protected?
We use a combination of administrative, technical, and physical safeguards to protect personal data. These measures are designed to reduce unauthorized access, misuse, and loss, although no online system can be guaranteed fully secure.
Can I request deletion of my data?
Depending on your location and account context, you may have the right to request deletion or other changes to your personal information. Contact us so we can review your request and confirm the steps available under applicable law.
Do cookies track me across the internet?
Cookies and similar technologies are primarily used to support site functionality, improve performance, and measure engagement within our services. You can modify your browser settings to manage cookies, though some features may be limited if certain cookies are disabled.
How will I know if this policy changes?
If we make material updates, we will revise this page and update the effective date or provide additional notice where appropriate. We encourage you to review the policy periodically to stay informed about how we protect your information.