A Clear Privacy Commitment
This Privacy Policy describes how SWAPP collects, uses, stores, shares, and safeguards information when you use our website, platform, and related services. By using SWAPP, you acknowledge that you have read and understood the practices described below.
Data Minimization
We collect only the information necessary to provide and improve our services.
Security Controls
Administrative, technical, and physical safeguards help protect your data.
Controlled Sharing
We do not sell personal information and share data only as needed to operate SWAPP.
Your Rights
You may request access, correction, deletion, or updates to your information where applicable.
Transparency
We aim to make our data practices clear, accessible, and easy to understand.
1. Information We Collect
SWAPP may collect information that you provide directly, information collected automatically, and information obtained from third parties when it is necessary to deliver our services. Depending on how you interact with us, this may include your name, email address, phone number, account credentials, organization details, church or ministry information, communication preferences, billing details, support requests, and other content you submit through forms, chat, messaging, event tools, giving tools, CRM workflows, or related features.
We may also collect technical information when you access our website or platform, such as device type, browser type, operating system, IP address, referring URLs, pages viewed, interactions with features, timestamps, and diagnostic logs. This information helps us maintain service reliability, detect abuse, improve performance, and understand usage trends.
2. How We Use Information
We use collected information to operate, maintain, personalize, and improve SWAPP. Common uses include account creation and authentication, customer support, sending service-related communications, processing transactions, enabling app functionality, providing analytics, detecting fraudulent or unauthorized activity, troubleshooting issues, and delivering product updates.
We may also use information to communicate with you about your account, respond to inquiries, inform you about new features, or send administrative notices. Where required, we will obtain your consent before using your information for certain marketing or promotional purposes.
3. Information Sharing and Disclosure
We do not sell your personal information. We may disclose information in limited circumstances to trusted service providers, subcontractors, and vendors who help us host infrastructure, process payments, provide analytics, support communications, or perform other operational functions on our behalf. These parties are authorized to use information only as necessary to provide services for SWAPP.
We may also disclose information if required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of SWAPP, our users, or others; to investigate suspected abuse or security incidents; or in connection with a merger, acquisition, financing, or sale of assets, subject to applicable legal requirements.
4. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, encryption, secure hosting practices, backup procedures, monitoring tools, and internal policies governing data handling.
No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for notifying us promptly if you suspect unauthorized use of your account.
5. Cookies and Similar Technologies
Our website and platform may use cookies, pixels, local storage, session tokens, and related technologies to remember preferences, authenticate users, analyze traffic, and improve user experience. These technologies help us understand how users interact with SWAPP and allow us to provide more efficient, personalized service.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect functionality or limit your ability to use some features of the site or platform.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request corrections or updates, request deletion of certain information, object to or restrict certain processing, or withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided on our Contact page. We may need to verify your identity before fulfilling your request. Certain information may be retained where necessary to comply with legal obligations, resolve disputes, enforce agreements, or maintain legitimate business records.
7. Third-Party Services
SWAPP may integrate with third-party platforms, payment processors, communication tools, analytics services, or external links that operate independently from us. When you interact with those services, their own privacy policies and terms may apply. We encourage you to review the privacy practices of any third-party provider before sharing information with them.
We are not responsible for the content, privacy policies, or security practices of third-party websites or services that are not controlled by SWAPP.
8. Children’s Privacy
SWAPP is intended for use by organizations, leaders, staff, and authorized users. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization. If you believe a child has provided personal information to us without permission, please contact us so we can investigate and take appropriate action.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal and accounting obligations, to resolve disputes, and to enforce our agreements. Retention periods may vary depending on the type of data, the nature of the relationship, and applicable law.
10. International Users
If you access SWAPP from outside the United States, please note that your information may be transferred to, stored in, and processed in jurisdictions that may have different data protection laws than your country of residence. Where required, we implement appropriate measures intended to support lawful data transfers and protection obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will revise the effective date or post a notice where appropriate. Your continued use of SWAPP after an updated policy becomes effective indicates your acceptance of the revised terms.
12. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through our Contact page. We will make reasonable efforts to respond promptly and help address your concerns.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information.
What information does SWAPP collect?
We may collect information you provide directly, such as account and contact details, as well as technical information like device data, IP address, and usage activity.
How does SWAPP protect user data?
We use reasonable security measures such as access controls, secure hosting practices, monitoring, and internal policies to help protect your information.
Can I request deletion of my data?
In many cases, yes. You can contact us to request access, correction, deletion, or other rights available under applicable law.
Do third-party services have their own privacy policies?
Yes. If you interact with third-party tools or external websites, their own privacy policies and terms will apply.