Privacy That Supports Ministry, Not Complicates It
We understand that ministry data can include sensitive information about members, donors, volunteers, prayer requests, event attendance, and communications. Our privacy practices are designed to help churches use SWAPP with confidence while maintaining a respectful, secure, and compliant approach to personal information.
Transparency
We explain what we collect, why we collect it, and how it is used.
Security
Reasonable technical and organizational safeguards help protect your information.
Control
Churches can manage users, permissions, and internal access to data.
Compliance
We aim to support privacy obligations across applicable laws and regulations.
Support
Questions about privacy are handled promptly through our support channels.
Privacy Policy
This Privacy Policy describes how SWAPP, its website, mobile experiences, and related services handle personal information. By using our services, you acknowledge this policy and the practices described below.
1. Information We Collect
We may collect information you provide directly, such as names, email addresses, phone numbers, church affiliation, account credentials, payment or billing details, and messages submitted through forms, support channels, or in-app features.
2. Automated Data
When you use SWAPP, we may collect technical data including device type, browser information, IP address, logs, analytics events, referring pages, and usage patterns to support performance, reliability, and troubleshooting.
3. Church-Managed Content
Churches and ministry teams may upload or enter member profiles, attendance records, prayer requests, communication history, giving data, and other operational records. The church controls much of this content and decides how it is used internally.
How We Use Information
We use personal information to provide, maintain, and improve SWAPP; authenticate users; process transactions; send service-related communications; respond to requests; monitor security; and enhance the overall user experience. We also may use data to identify issues, evaluate feature usage, and improve platform stability and functionality.
How We Share Information
We do not sell personal information as a business model. We may share information with trusted service providers that support hosting, analytics, communications, payment processing, customer support, and technical operations. We may also disclose information when required by law, to protect our rights, to address fraud or security issues, or in connection with a business transaction such as a merger or acquisition.
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to remember preferences, understand site performance, improve sessions, and support authentication or analytics. You can manage cookies through your browser settings, but some features may not function correctly if cookies are disabled.
Data Security
We use reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security. We encourage users and church administrators to use strong passwords, restrict permissions appropriately, and follow internal security procedures.
Retention of Data
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the type of information, contractual requirements, and the needs of the church or organization using SWAPP.
Church and Member Responsibilities
Churches using SWAPP are responsible for configuring access rights, managing user accounts, obtaining consent where required, and ensuring that information entered into the platform is collected and used lawfully. Individual churches may have their own privacy notices, consent forms, and data retention policies that apply to their communities.
Your Privacy Rights
Depending on your location and the laws that apply, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as rights related to data portability or objection. If your information is managed by a church or ministry using SWAPP, we may need to route certain requests to that organization.
Children’s Privacy
SWAPP is not intended for children to independently create accounts without appropriate authorization. If a church uses the platform for youth or family ministry, the church is responsible for ensuring that collection and use of minors’ information complies with applicable laws and consent requirements.
International Users
If you access SWAPP from outside the United States, please understand that your information may be processed and stored in jurisdictions with different privacy laws. We take steps designed to support lawful transfers and proper handling of information consistent with applicable requirements.
Third-Party Links and Integrations
Our services may contain links to third-party websites or integrate with external tools. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you interact with through our platform or website.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will revise the effective date or provide additional notice as appropriate.
Contact Us
If you have questions about this Privacy Policy, our data handling practices, or a specific privacy request, please contact SWAPP through our website contact page or call (616) 914-8392. We are committed to addressing concerns clearly and professionally.
Privacy Built for Real Ministry Work
From prayer requests to giving records, SWAPP helps churches organize information with clarity and responsibility. Our privacy approach is designed to support trust, operational efficiency, and the sensitive nature of ministry data.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not operate on a model of selling personal information to third parties.
Who controls the data entered by a church?
In many cases, the church or ministry organization controls the content it enters into SWAPP and determines how that information is used internally.
Can I request access or deletion of my data?
Yes, depending on applicable law and how your information is managed. Some requests may need to be handled by the church that collected the information.
How does SWAPP protect account information?
We use reasonable administrative, technical, and physical safeguards intended to reduce the risk of unauthorized access or misuse.
Will this policy change?
Yes, updates may occur as our services or legal obligations change. We recommend reviewing this page periodically for the latest version.