Privacy Policy

Transparent Collection

We collect only the information needed to provide, maintain, and improve our services.

Secure Processing

We use administrative, technical, and physical safeguards designed to protect your data.

Purpose-Limited Use

Your information is used to operate SWAPP, support users, and enhance the platform experience.

Church-Focused Design

Our platform is built for ministry workflows, with privacy practices aligned to real church operations.

1. Information We Collect

We may collect information in several ways when you interact with SWAPP, including when you create an account, use the church app, submit forms, communicate with support, or visit our website. The exact information collected depends on how you use our services and what features you enable.

Common categories of information may include:

• Account information: Name, email address, phone number, organization details, login credentials, and profile preferences.
• Church and ministry data: Member records, attendance information, giving-related details, event registrations, prayer requests, messaging history, and follow-up notes.
• Communication data: Messages you send to us, support inquiries, feedback, and other correspondence.
• Device and usage data: IP address, browser type, device identifiers, operating system, pages visited, feature interactions, and diagnostic data.
• Payment-related data: If applicable, payment processing information handled by third-party processors for subscriptions or related transactions.

2. How We Use Information

We use the information we collect to operate a reliable, secure, and user-friendly platform for churches and ministry teams. Specifically, we may use information to:

• Create and manage user accounts.
• Provide core app and CRM functionality.
• Process transactions and deliver related confirmations.
• Respond to questions, requests, and customer support needs.
• Send important service notifications, updates, and administrative messages.
• Analyze usage trends to improve performance and feature development.
• Maintain system security, prevent fraud, and detect abuse.
• Comply with legal obligations and enforce our terms, policies, and agreements.

We do not sell your personal information as part of our standard business practices.

3. How We Share Information

SWAPP may share information in limited circumstances and only when necessary to provide our services, meet legal obligations, or protect the integrity of our platform.

We may share information with:

• Service providers: Trusted vendors that help us host infrastructure, process payments, analyze usage, send communications, or provide technical support.
• Church administrators and authorized users: Information may be visible to users within your organization based on their assigned permissions.
• Legal and regulatory authorities: When required to comply with applicable law, legal process, or governmental requests.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.

We require third-party service providers to handle information responsibly and use it only for the services they provide to us.

4. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or destruction. These safeguards may include access controls, encryption, secure hosting environments, monitoring tools, and internal procedures designed to reduce risk.

However, no system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for limiting access to devices and accounts used to access SWAPP. If you believe your account has been compromised, contact us immediately.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on:

• The nature of the information.
• How the information is used within the platform.
• Legal, accounting, or reporting requirements.
• The needs of your organization and account settings.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it in accordance with our retention practices.

6. Your Choices and Rights

Depending on your location and the nature of your relationship with SWAPP, you may have rights regarding your personal information. These rights can include the ability to access, correct, update, or request deletion of certain data, as well as object to or restrict some processing activities.

If you are using SWAPP through a church or organization, certain information may be controlled by that organization. In those cases, we may refer your request to the appropriate account administrator. To exercise privacy-related rights, please contact us using the information below.

7. Cookies and Similar Technologies

Our website and platform may use cookies, local storage, analytics tools, and similar technologies to help us understand user behavior, remember preferences, and improve performance. These technologies may support essential functions such as login sessions, security features, and usage analytics.

You can usually manage cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of our website or services.

8. Third-Party Links and Services

SWAPP may contain links to third-party websites, integrations, or services that are not operated by us. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review the privacy policies of any external sites or tools you access through our platform.

9. Children's Privacy

SWAPP is intended for use by churches, ministries, staff, volunteers, and authorized users. Our services are not directed to children under the age required by applicable law for independent consent. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us in violation of this policy, please contact us so we can take appropriate action.

10. International Users

If you access SWAPP from outside the United States, please note that your information may be transferred to, stored in, and processed in countries where our servers, vendors, or service providers are located. By using our services, you understand that your information may be handled in jurisdictions with different data protection laws than those in your home country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we may post the updated policy on this page and revise the effective date below. Your continued use of SWAPP after an update means you acknowledge the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, your information, or how SWAPP handles data, please contact us and we will do our best to respond promptly.

SWAPP
Phone: (616) 914-8392
Website: Contact Page

Effective Date: July 9, 2026