Your Data, Handled with Care
SWAPP is designed to support churches and ministries with secure communications, event management, giving, follow-up workflows, and member engagement. This policy explains the types of information we may collect and how we use it to deliver and improve our services.
Collection
Information you provide directly when you register, contact us, or use SWAPP features.
Usage
Operational and analytics data used to maintain app performance and improve user experience.
Sharing
Limited sharing with trusted service providers that help us host, support, and secure the platform.
Security
Administrative, technical, and organizational safeguards designed to protect personal information.
Control
Choices and rights that may be available to you depending on your location and relationship with us.
Privacy Policy
This Privacy Policy explains how SWAPP (“SWAPP,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our websites, mobile experiences, software platform, and related services (collectively, the “Services”).
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use the Services, and information received from churches, ministry administrators, or third-party integrations where permitted.
Examples may include your name, email address, phone number, church affiliation, account credentials, communication preferences, billing details, device identifiers, browser information, and usage data. If a church or organization invites you to use SWAPP, they may provide us with member, staff, volunteer, or attendee data necessary to administer the Services.
2. How We Use Information
We use information to create and manage accounts, provide core app functionality, process requests, send updates, enable messaging and engagement tools, support giving and events, and deliver customer service.
We also use information to secure the Services, detect fraud or abuse, perform analytics, develop new features, comply with legal obligations, and personalize content or communications where appropriate.
3. Church and Organization Data
Many SWAPP accounts are managed by churches, ministries, or other organizations. In those cases, the organization may act as the controller or administrator of certain member data, while SWAPP acts as a service provider or processor in support of the organization’s use of the platform.
If you interact with a church using SWAPP, your data may be governed by that organization’s policies and practices. We may process data on their behalf only as authorized by the organization and applicable agreements.
4. Sharing and Disclosure
We do not sell your personal information in the traditional sense. We may share information with service providers, contractors, and partners who perform services on our behalf, such as hosting, payment processing, analytics, security, communications, and support.
We may also disclose information when required by law, to protect rights and safety, to investigate fraud or security issues, or in connection with a business transaction such as a merger, acquisition, or asset transfer.
5. Cookies and Tracking
We may use cookies, pixels, local storage, and similar technologies to remember preferences, understand usage patterns, improve functionality, and measure the effectiveness of our site and services.
You can control cookies through your browser settings, but disabling some technologies may affect the availability or functionality of certain features.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, enforce agreements, and support legitimate business needs.
Retention periods may vary based on the type of information, the nature of our relationship with you or your organization, and applicable law.
Security, Rights, and Choices
We aim to protect your information using appropriate security measures and provide transparency around the choices and rights that may be available to you.
Security Measures
We use reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
User Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your information.
Preferences
You may be able to manage communication preferences, update account details, and adjust certain settings within the Services.
Children
Our Services are not intended for children except as used by churches or organizations under appropriate supervision and authorization.
International Use
If you access the Services outside the United States, your information may be processed in countries with different data protection laws.
How to Contact Us
Policy Questions
If you have questions about this Privacy Policy or our data practices, please contact us using the information provided on our Contact page. We will do our best to respond promptly and clearly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. When we do, we will revise the effective date or otherwise provide notice as required.
Frequently Asked Questions
What information does SWAPP collect?
SWAPP may collect account information, contact details, device and usage data, and information provided by churches or organizations using the platform.
Does SWAPP sell personal information?
We do not sell personal information in the traditional sense. We may share data with trusted providers who help us operate and improve the Services.
How is church member data handled?
When a church or organization uses SWAPP, it may provide and manage member data through the platform. In those cases, the organization may control the data and SWAPP processes it on their behalf as authorized.
How can I request data changes or deletion?
You can contact us through the Contact page to ask about access, correction, deletion, or other privacy-related requests, subject to applicable law and organizational policies.
Will this Privacy Policy change?
Yes. We may revise this policy occasionally to keep it current with our products, legal obligations, and operational practices.