How We Protect Your Information
This Privacy Policy explains how SWAPP handles information in a secure, responsible, and lawful manner. We design our systems to support ministry teams, church staff, and users with privacy-aware technology that respects personal data and communication preferences.
Data Collection
We collect information you provide directly, such as account details, contact forms, support requests, and service usage data.
Service Delivery
Your data helps us provide app functionality, manage logins, deliver notifications, and support the tools you request.
Security Controls
We use technical and organizational safeguards designed to protect against unauthorized access, alteration, disclosure, or loss.
User Rights
You may have rights to access, update, delete, or restrict certain personal information depending on your location.
Cookies & Analytics
We may use cookies and similar tools to improve performance, understand engagement, and enhance your experience.
Information We Collect
SWAPP may collect information you provide when you create an account, submit a form, request support, or communicate with us. This may include your name, email address, phone number, organization name, login credentials, and other details relevant to your use of our services. We may also collect device information, browser type, IP address, referral data, and usage metrics that help us maintain platform stability, improve features, and diagnose technical issues.
Where applicable, we may collect information about interactions inside the app, such as feature usage, communication preferences, or administrative activity related to church operations and ministry workflows. We do not seek to collect sensitive personal information unless it is necessary for a specific service function and you choose to provide it.
How We Use Information
We use collected information to operate the website and app, authenticate users, process requests, respond to inquiries, provide customer support, and enhance product functionality. Information may also be used to send service-related messages, improve reliability, maintain security, and personalize the user experience.
In addition, we may analyze aggregated and de-identified data to understand usage trends, measure performance, optimize design, and develop new capabilities. When we process personal data, we do so only for legitimate business purposes, to fulfill a contract, with your consent when required, or as otherwise permitted by law.
Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers who assist with hosting, analytics, customer communication, security, or operational support. These providers are permitted to use data only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security controls.
We may also disclose information if required by law, to respond to legal process, to protect our rights or property, to investigate fraud or abuse, or in connection with a business transfer such as a merger, acquisition, or asset sale.
Data Retention
We retain personal information only for as long as needed to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, the nature of your relationship with SWAPP, and applicable regulatory requirements.
When information is no longer required, we take reasonable steps to securely delete, de-identify, or archive it in accordance with our internal retention practices and legal obligations.
Cookies and Tracking
SWAPP may use cookies, pixels, local storage, and similar technologies to support essential functionality, remember preferences, analyze traffic, and improve performance. These tools help us understand how visitors use our site and may be used to streamline login sessions or customize content.
You can manage cookies through your browser settings, though disabling certain cookies may limit some features or affect site functionality.
Security Measures
We implement reasonable administrative, technical, and physical safeguards intended to protect the confidentiality and integrity of personal information. While no system can guarantee perfect security, we work to reduce risk through access controls, secure hosting, encryption where appropriate, monitoring, and periodic review of our processes.
We encourage users to protect their credentials, use strong passwords, and notify us promptly if they believe their account has been compromised.
Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, portability, or restriction of processing. You may also have the right to object to specific processing activities or to withdraw consent where processing is based on consent.
To exercise your rights, contact us using the information provided on our website. We may need to verify your identity before responding to a request. If you are an authorized user of an organization account, we may coordinate certain requests with the organization that administers the account.
You may also opt out of non-essential communications by using unsubscribe links or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send important service or account-related messages.
Children’s Privacy
Our services are intended for organizations and adult users. We do not knowingly collect personal information from children under the age of 13, or under any higher age threshold required by local law, without appropriate authorization. If you believe a child has provided personal information to us without permission, please contact us so we can review and take appropriate action.
International Users
If you access SWAPP from outside the United States, please understand that your information may be transferred to, stored in, and processed in jurisdictions where data protection laws may differ from those in your country. Where required, we take steps intended to provide appropriate safeguards for such transfers in accordance with applicable law.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will revise the effective date and, where appropriate, provide additional notice. We encourage you to review this page periodically to stay informed about how we protect personal information.
Your continued use of our website or services after any update indicates your acknowledgment of the revised policy, to the extent permitted by law.
Contact Information
If you have questions about this Privacy Policy, your rights, or how we process personal information, please reach out through our contact page. We are committed to responding promptly and helping you understand our data practices.
Frequently Asked Questions
What information does SWAPP collect?
We collect information you provide directly, along with device, browser, and usage data needed to operate and improve our services.
Does SWAPP sell personal data?
No. SWAPP does not sell personal information.
Can I request deletion of my data?
Depending on your location and the nature of your account, you may have the right to request deletion or other changes to your information.
How does SWAPP keep data secure?
We use reasonable administrative, technical, and physical safeguards, including access controls, secure infrastructure, and monitoring practices.
How will I know if this policy changes?
We may update this page as needed and revise the effective date when changes are made. We encourage periodic review.