Privacy Built for Church Teams and Modern Ministry
SWAPP is designed to help churches communicate, organize, and follow up with excellence. That means we may process personal information such as names, contact details, message history, event registrations, and giving-related records, depending on the features you use. We believe privacy should be clear, practical, and easy to understand.
Data Collection
We collect information you provide directly, plus limited technical data needed to operate the platform securely.
Data Use
Your information is used to deliver app functionality, improve service quality, support communications, and maintain records.
Data Sharing
We do not sell personal information. We may share data with trusted service providers that help us run SWAPP.
Security
We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access.
Your Rights
You may request access, correction, deletion, or updates to personal information, subject to legal and operational requirements.
Information You Provide
When you create an account, submit forms, communicate through the platform, register for events, make donations, request support, or otherwise interact with SWAPP, you may provide personal information such as your name, email address, phone number, mailing address, ministry role, login credentials, and message content. If your church uses SWAPP for member communications or internal workflows, your organization may also upload church directories, attendance records, prayer requests, follow-up notes, or related ministry data.
Information Collected Automatically
We may collect device and usage data, including browser type, operating system, IP address, pages visited, approximate location derived from IP, referring URLs, timestamps, and interactions with app features. This data helps us monitor system performance, protect the service from abuse, diagnose technical issues, and understand feature usage so we can improve the platform.
How We Use Information
SWAPP uses information to create and manage accounts, provide app and CRM functionality, process requests, facilitate communications, support follow-ups, improve products, maintain security, prevent fraud, and comply with legal obligations. We may also use aggregated or de-identified data for analytics, reporting, and service optimization.
Service Providers
We may engage reputable third-party vendors for hosting, analytics, customer support, communications, and infrastructure. These providers are authorized to process information only as necessary to perform services on our behalf and are expected to safeguard data appropriately.
Church and Organization Data
In many cases, your church or organization controls the data entered into SWAPP and determines how it is used. If you are a member or end user, your organization may be the primary decision-maker for your profile, communications, and associated ministry records. We support your organization’s use of the platform in accordance with its instructions and applicable law.
Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve the user experience. You can usually adjust browser settings to limit cookies, but some features may not function properly if cookies are disabled.
Data Retention
We retain personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary depending on account status, organizational instructions, and the nature of the data.
Security Measures
We implement reasonable safeguards intended to protect information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we continuously work to improve our controls and operational practices.
Your Choices and Rights
Depending on your location and relationship to the account, you may have rights to access, update, correct, restrict, object to, or delete certain information. You may also be able to manage communications preferences and request assistance through your organization or by contacting us directly.
Privacy Principles That Guide SWAPP
We built SWAPP with a ministry-first mindset and a privacy-aware architecture. Our goal is to give churches the tools they need without creating unnecessary data exposure or complexity. The following principles shape our approach to information handling.
Transparency
We aim to describe our data practices in plain language so administrators, leaders, and members can understand how information is handled.
Purpose Limitation
We use personal information only for legitimate operational, ministry, support, security, and compliance purposes.
Data Minimization
We seek to collect only the information reasonably necessary to provide the services you request and maintain platform integrity.
Access Control
We use role-based controls and account permissions to help organizations manage who can view, edit, or export information.
Reliability
We maintain processes intended to preserve data accuracy and support dependable service delivery for church teams.
Accountability
We take responsibility for the systems we operate and work to address privacy-related concerns in a timely and practical manner.
Additional Information About Legal and Compliance Matters
Children’s Information
SWAPP is intended for use by churches, ministries, and related organizations. If your organization collects information about children or youth, it is the organization’s responsibility to ensure that it has the appropriate permissions and notices required by law.
International Use
If you access SWAPP from outside the country where our services are hosted, your information may be processed in jurisdictions with different privacy laws. By using the service, you understand that data may be transferred and stored across borders as needed to support operations.
Third-Party Links
Our website or app may contain links to external sites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies before providing information.
Policy Updates
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational improvements. When we make material changes, we will take appropriate steps to notify users or organizations where required. The updated policy will become effective when posted unless otherwise stated.
How to Contact Us
If you have questions about this Privacy Policy, your personal information, or how SWAPP handles data, please contact us through our website’s contact page. We will do our best to respond promptly and direct your request to the appropriate team member or administrator when needed.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information.
Who controls the data in my church account?
In many cases, the church or organization that created the account controls or administers the data entered into SWAPP.
Can I request deletion of my information?
Yes, you may submit a request to access, correct, or delete information, subject to organizational settings, legal obligations, and operational requirements.
How does SWAPP protect my data?
We use reasonable administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access or misuse.
Will this policy change over time?
Yes. We may revise this Privacy Policy periodically to reflect product updates, legal changes, or improved privacy practices.