Privacy Built for Trust
SWAPP is designed to help churches, ministries, and organizations communicate and operate efficiently while respecting user privacy, minimizing unnecessary data collection, and applying reasonable safeguards to the information we process.
Information We Collect
Account details, contact information, usage activity, and technical data needed to operate and improve the service.
How We Use Data
To provide app functionality, support users, send communications, improve performance, and maintain security.
Sharing Practices
We do not sell personal information. Data may be shared with trusted service providers and when required by law.
Your Choices
You may request access, update certain details, manage communications, or contact us with privacy-related concerns.
Security Measures
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access.
Privacy Policy
This Privacy Policy applies to SWAPP’s website, software platform, mobile experiences, forms, communications, and any related online services we provide. By using our services, you acknowledge that you have read and understood the practices described below.
1. Information We Collect
We may collect information that you provide directly, such as your name, email address, phone number, organization name, login credentials, support requests, form submissions, and other details you choose to share. If you use SWAPP in connection with a church or ministry account, your data may also include attendance records, giving-related information, event registrations, communication preferences, prayer requests, or other ministry activity entered into the platform by you or your organization.
We also collect certain information automatically when you visit our website or use our services. This may include IP address, browser type, device identifiers, pages viewed, session duration, referral source, click activity, approximate location, and diagnostic information. This data helps us maintain reliability, understand usage trends, and improve performance.
2. How We Use Information
We use personal information to create and manage accounts, deliver the services you request, authenticate users, process support inquiries, communicate with you about your account or service updates, and maintain the security of our systems. We may also use data to personalize experiences, analyze product usage, enhance features, improve website functionality, and develop new services.
If you opt in to receive communications, we may send emails or messages related to product announcements, onboarding, support, transactional notices, updates, or marketing. You can choose to unsubscribe from non-essential communications where applicable, though we may still send important service or administrative messages.
3. Legal Basis and Operational Purpose
We process information as needed to fulfill our contractual obligations, operate the platform, comply with legal requirements, protect legitimate business interests, and support the services requested by users and organizations. In some cases, we may rely on consent, especially for certain communications or optional features. Where consent is used as the basis for processing, you may withdraw it according to applicable law.
4. Information Sharing and Disclosure
SWAPP does not sell personal information. We may share limited information with service providers that help us host infrastructure, process payments, deliver emails, analyze site usage, support customer service, or otherwise operate the platform. These partners are expected to handle data appropriately and use it only for authorized purposes.
We may also disclose information if required to do so by law, regulation, legal process, or governmental request; to protect the rights, safety, or property of SWAPP, our users, or others; to detect and prevent fraud or security incidents; or in connection with a merger, acquisition, or other business transaction involving our company or assets.
5. Cookies and Tracking Technologies
Our website and related services may use cookies, pixels, local storage, and similar technologies to remember preferences, maintain sessions, understand user behavior, and measure the effectiveness of content and marketing. These tools help us improve usability and gather analytics. You may adjust your browser settings to limit cookies, though some features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data, the nature of the relationship, regulatory requirements, and the legitimate needs of the organization using the platform.
7. Data Security
We implement reasonable safeguards intended to protect information against accidental loss, misuse, unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, encryption in transit, secure hosting environments, monitoring, and administrative policies. However, no system can guarantee complete security, and users should take steps to protect their account credentials and devices.
8. User Rights and Choices
Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to request a copy of your data or to limit certain marketing communications. If you are associated with an organization using SWAPP, some information may be managed by that organization as the data controller or administrator, and we may need to direct certain requests accordingly.
To exercise your rights, please contact us using the information provided below. We may need to verify your identity before fulfilling requests, and some requests may be limited by legal, contractual, or operational obligations.
9. Children’s Privacy
SWAPP is not intended for children under the age required by applicable law to provide consent for online services without parental approval. We do not knowingly collect personal information from children in a manner prohibited by law. If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
10. Third-Party Links and Services
Our website and platform may contain links to third-party websites, payment processors, analytics tools, or external service providers. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before sharing personal information.
11. International Users
If you access SWAPP from outside the United States, please note that your information may be processed and stored in jurisdictions that may have different data protection laws than your country of residence. By using the service, you consent to such processing to the extent permitted by law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the effective date and post the updated version on this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our website’s contact page or by using the contact details provided by SWAPP. We welcome privacy inquiries, data access requests, and concerns about how information is processed.
This page is provided for informational purposes and should be reviewed by legal counsel to ensure it reflects your actual data practices, jurisdictional requirements, and contractual obligations.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information. We may share information with trusted vendors that help us operate the service, but only for authorized business purposes.
What kind of data does SWAPP collect?
We may collect account details, contact information, usage analytics, technical data, and any information users or organizations submit through the platform.
Can I request access to my data?
Yes. In many cases, you can request access, correction, or deletion of certain personal information, subject to legal and operational limits.
How does SWAPP protect my information?
We use reasonable administrative, technical, and physical safeguards designed to protect data from unauthorized access, misuse, and disclosure.
Who should I contact with privacy questions?
You can contact SWAPP through our official contact page or the support channels associated with your account if you have privacy concerns or requests.