Summary
SWAPP is committed to protecting your privacy and maintaining the confidentiality of data entrusted to us by churches, ministry teams, and website visitors. This policy describes the categories of information we may collect, the purposes for which we use it, and the safeguards we maintain to help keep it secure.
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, organization name, billing details, support requests, and other information you submit through forms, account creation, or communications with our team. We may also collect information automatically when you visit our site or use our services, including IP address, browser type, device identifiers, pages viewed, referring URLs, timestamps, and usage analytics. If you use SWAPP as part of a church or ministry deployment, your organization may provide additional user and administrative data needed to configure the platform and support its operation.
How We Use Information
We use information to provide, operate, maintain, and improve our website and services; to create and manage accounts; to deliver app functionality; to respond to inquiries and support requests; to send service-related communications; to process transactions; to detect and prevent fraud, abuse, or unauthorized access; and to comply with legal obligations. We may also use aggregated or de-identified information for reporting, analytics, and product development.
Church and Ministry Data
SWAPP is designed for churches and ministry teams, which means some data may be submitted or managed by your organization on behalf of its members, volunteers, or staff. In those cases, your organization may determine how that information is collected and used. We process such data in accordance with our agreements and instructions from the organization, where applicable. If you are a member of a church using SWAPP, please contact your organization directly for questions about how they manage your personal information.
Cookies and Analytics
We may use cookies, tracking pixels, and similar technologies to remember preferences, improve website performance, and understand how visitors interact with our content. These tools may help us measure traffic, identify popular pages, and improve the user experience. You can adjust your browser settings to block or delete cookies, but some parts of the site may not function properly if you do so.
Sharing Information
We do not sell your personal information. We may share information with trusted service providers who assist with hosting, payment processing, analytics, communications, customer support, and security operations. These providers are authorized to use data only as necessary to perform services on our behalf. We may also disclose information if required by law, to protect our rights and users, to investigate abuse or security incidents, or in connection with a business transaction such as a merger, acquisition, or asset transfer.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, encryption in transit where appropriate, secure hosting environments, logging, and internal policies governing data handling. No system can guarantee complete security, so we encourage users and organizations to protect login credentials and review account access regularly.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, provide the services you request, comply with legal requirements, resolve disputes, enforce agreements, and maintain operational records. Retention periods may vary depending on the type of information, the sensitivity of the data, and the needs of the organization using SWAPP.
Your Choices and Rights
Depending on your location and relationship with SWAPP, you may have rights to access, correct, update, delete, or restrict certain personal information. You may also have the right to object to some processing activities or request a copy of your data. If you are associated with a church or ministry using SWAPP, some requests may need to be directed to your organization’s administrator. We will respond to verified requests in accordance with applicable law and our contractual obligations.
Children’s Privacy
Our website and services are not intended for children under the age required by applicable law to consent to the collection of personal information. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with information without consent, please contact us so we can review and address the matter.
Third-Party Services
Our website and app may contain links to third-party websites, tools, or services that are not operated by SWAPP. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information or engaging with their services.
International Use
If you access SWAPP from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate. By using our services, you understand that your information may be handled in accordance with the laws of those jurisdictions, which may differ from those in your home country.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When updates are made, we will revise the effective date and may provide additional notice where required. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, our data practices, or your personal information, please contact SWAPP through our website contact form or by using the contact details provided on our Contact page. We are committed to addressing privacy concerns promptly and transparently.
Your Trust Matters
SWAPP is built to help churches and organizations connect with people while respecting privacy, safeguarding sensitive information, and using data responsibly.
Responsible Data Use
We collect only what is needed to operate and improve the platform.
Secure Operations
We maintain safeguards designed to protect information in transit and at rest.
Transparent Practices
We aim to make our data handling clear, lawful, and accountable.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information.
What kind of data does SWAPP collect?
We may collect information you provide, account and billing details, support messages, and basic technical usage data such as browser, device, and analytics information.
Can a church manage member data in SWAPP?
Yes. SWAPP is designed for churches and ministries that may manage member, volunteer, and staff data within the platform.
How do I request deletion or access to my data?
You can contact us through our website contact page. Depending on your relationship with SWAPP and your organization, we may need to coordinate requests with the appropriate administrator.
Will this policy change over time?
Yes. We may update this policy from time to time and will revise the effective date when changes are made.