Privacy Built for Churches, Staff, and Communities
This privacy policy explains how SWAPP handles data across giving, messaging, prayer, events, outreach, and account management features. Our goal is to keep your ministry data secure, limited to authorized use, and transparent at every step.
Data Minimization
We collect only the information needed to provide and improve the platform.
Secure Access
Administrative controls help limit access to approved users and roles.
Transparent Usage
We explain how data is used for support, service delivery, and platform operation.
User Choices
You can manage certain preferences, communication settings, and account details.
Trusted Handling
We work to protect sensitive ministry information with appropriate safeguards.
Information We Collect
SWAPP may collect information that you provide directly, information generated through your use of the platform, and limited technical data required to keep the service running securely and reliably.
Account Information
Name, email address, phone number, organization details, login credentials, and other profile information needed to manage your account.
Church Operations Data
Content you enter into features like giving, events, prayer, messaging, outreach, and follow-up workflows.
Device & Usage Data
IP address, browser type, device identifiers, pages visited, app actions, and diagnostic information used for performance and security.
Support Communications
Information you share when you contact our team for onboarding, troubleshooting, billing, or general assistance.
How We Use Information
We use information to create and maintain accounts, provide app functionality, process transactions, personalize user experiences, communicate service updates, and support customer requests.
Service Improvement
We may analyze aggregate usage patterns to identify bugs, enhance features, improve workflows, and strengthen reliability across the platform.
Security & Compliance
Technical logs and related data may be used to detect fraud, prevent abuse, monitor system health, and comply with applicable legal or regulatory obligations.
How We Share Information
We do not sell your personal information. We may share information only in limited situations necessary to run the service and support your ministry operations.
Service Providers
We may use trusted vendors for hosting, analytics, email delivery, payment processing, and support tools under appropriate contractual safeguards.
Authorized Users
Information may be visible to users within your organization based on role permissions set by account administrators.
Legal Requirements
We may disclose information if required by law, subpoena, court order, or when necessary to protect rights, users, or the platform.
Business Transfers
In the event of a merger, acquisition, or asset transfer, information may be transferred as part of that transaction, subject to applicable law.
Cookies, Tracking, and Analytics
SWAPP and its service providers may use cookies, pixels, local storage, and similar technologies to keep users signed in, remember preferences, analyze traffic, and improve the experience across devices.
Essential Cookies
Required for login sessions, security controls, and core application functionality.
Performance Analytics
Help us understand feature usage, page performance, and user experience trends.
Preference Storage
Supports remembered settings such as language, layout, and user-selected options.
Data Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction.
Encryption
Where appropriate, data may be protected through encryption in transit and secure storage practices.
Access Controls
We use role-based access and administrative safeguards to reduce unauthorized access to sensitive data.
Monitoring
System monitoring and logging help us identify suspicious activity and maintain service integrity.
Your Rights and Choices
Depending on your location and relationship with SWAPP, you may have rights to access, correct, delete, or restrict certain personal information, and to opt out of some communications.
Account Settings
You can review and update certain account details through your profile or by contacting your organization administrator or our support team.
Marketing Preferences
You may unsubscribe from promotional emails by following the instructions in the message or contacting us directly.
Children’s Privacy
SWAPP is not intended for children under 13, and we do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us, please contact us so we can review and address the matter.
Ministry Context Matters
Because churches may manage family, youth, and community data, we encourage administrators to use role permissions carefully and follow applicable laws and policies when entering or sharing information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or data handling practices. When we make material changes, we will post the revised policy and update the effective date where appropriate.
Contact Us
If you have questions about this privacy policy or how SWAPP handles information, please reach out to our team.
General Support
Use our contact page for account help, policy questions, or privacy-related requests.
Privacy Requests
Please include enough detail for us to verify your identity and locate the relevant information.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information.
What information does SWAPP collect?
We collect account details, content entered into the app, usage data, and limited technical data needed to operate the service.
Can church administrators see my information?
Information may be visible to authorized users within your organization based on role permissions and administrative settings.
How does SWAPP protect data?
We use administrative, technical, and physical safeguards such as access controls, monitoring, and secure processing practices.
How can I request data changes or deletion?
You can contact us through the contact page to ask about access, correction, or deletion requests, subject to applicable law and account status.