Privacy, Security, and Transparency Built In
This page explains how SWAPP handles information from visitors, customers, church members, and authorized users of our software and services. By using our website, apps, or related services, you acknowledge the practices described below.
Data Collection
We collect information you submit directly, along with limited technical data needed to operate, secure, and improve our services.
Service Delivery
Your information helps us provide account access, support, communications, analytics, and app functionality.
Security Controls
We use industry-standard safeguards designed to protect data against unauthorized access, loss, misuse, or disclosure.
User Rights
You may have rights to access, update, correct, delete, or restrict certain personal information, depending on applicable law.
Third-Party Tools
Some functions may rely on trusted service providers that process data on our behalf under contractual confidentiality obligations.
How We Collect and Use Information
SWAPP collects information in several ways: when you fill out forms, create an account, communicate with us, register for services, subscribe to updates, or interact with our website and applications. We may also collect device and usage data automatically to help us monitor performance, diagnose issues, prevent abuse, and improve the user experience.
Information You Provide
Examples include your name, email address, phone number, organization details, billing information, form submissions, support requests, and other content you choose to send.
Information Collected Automatically
We may collect IP address, browser type, device identifiers, referral URLs, approximate location, pages visited, time spent, and interaction data through cookies or similar tools.
How We Use Data
We use data to deliver services, authenticate users, communicate with you, process payments, provide support, analyze usage, comply with legal obligations, and maintain platform integrity.
Sharing and Disclosure
We do not sell personal information in the ordinary sense. However, we may share data with trusted vendors, hosting providers, payment processors, email delivery services, analytics providers, legal advisors, or other service partners who help us run our business.
We may also disclose information when required by law, to respond to lawful requests, to protect our rights, to investigate abuse, to enforce our terms, or to support a merger, acquisition, financing, or similar business transaction.
When Information May Be Shared
Information may be shared to process transactions, maintain infrastructure, provide customer support, protect system security, or comply with legal requirements.
Confidential Processing
Where feasible, our vendors are contractually obligated to handle information securely and use it only for the services they provide to us.
Your Rights and Choices
Depending on where you live, you may have specific rights regarding your personal data. These may include the right to access, correct, update, delete, port, or object to certain processing activities. You may also have the right to opt out of some communications or adjust cookie preferences.
Access and Correction
You can request access to the information we hold about you and ask us to correct inaccuracies when applicable.
Communication Preferences
You can opt out of non-essential marketing communications by using the unsubscribe link or contacting our team.
Privacy Requests
To submit a request, contact us with enough detail to verify your identity and understand your request.
Policy Updates and Contact Information
We may update this Privacy Policy from time to time to reflect changes in technology, legal obligations, business practices, or service offerings. When updates are made, we may revise the effective date or provide other notice as appropriate. We encourage you to review this page periodically so you remain informed about how we protect your information.
How to Contact Us
If you have questions about this Privacy Policy, your data, or your rights, please reach out through our contact page or use the phone number listed on our website. We’ll do our best to respond promptly and help you understand our privacy practices.
Frequently Asked Questions
What information does SWAPP collect?
We may collect information you provide directly, such as contact details and form submissions, along with technical and usage data collected automatically.
Does SWAPP sell my personal information?
We do not sell personal information in the traditional sense. We may share data with service providers and other parties as needed to operate our business and deliver services.
How long do you keep my data?
We retain information for as long as necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and enforce agreements.
Can I request deletion of my information?
In many cases, yes. You can contact us to request deletion, subject to legal requirements, legitimate business needs, and verification procedures.
How do I manage cookies?
You can manage cookies through your browser settings. Some browsers also provide privacy tools that let you control tracking preferences on a site-by-site basis.