Clear Legal Guidance for Customers and Users
This page is designed to help churches, administrators, staff, and end users understand the legal framework that governs use of the SWAPP platform and related services. It is written to be readable while still reflecting the operational realities of a software and CRM environment.
Terms of Use
Defines how the platform may be accessed and used.
Privacy Practices
Explains how user and ministry data is collected and protected.
Acceptable Use
Sets standards for lawful, safe, and respectful usage.
Disclaimers
Clarifies limitations, availability, and third-party dependencies.
Contact & Updates
Shows how to request clarification or review policy changes.
1. Terms of Use
By accessing or using SWAPP, you agree to comply with applicable terms and conditions governing the platform. These terms help ensure the service remains secure, reliable, and appropriate for churches and related organizations.
Eligibility
Users must have authorization from the organization administering the account or the legal authority to enter into an agreement on behalf of that organization.
Account Responsibility
Account owners and administrators are responsible for maintaining the confidentiality of credentials, managing permissions, and monitoring activity within their workspace.
Service Access
Access to certain features may depend on plan level, configuration, integrations, and network availability. We may modify or update the service to improve performance or security.
Prohibited Conduct
You may not misuse the platform, attempt unauthorized access, interfere with system operations, or use SWAPP for unlawful, harmful, or deceptive purposes.
2. Privacy and Data Handling
SWAPP may process personal information, ministry records, communications, and administrative data to deliver core functionality. Our privacy practices are built to support transparency, security, and lawful data processing.
Data Collection
We may collect information you provide directly, information generated through system use, and technical data needed to keep the platform functioning properly.
Data Use
Information is used to operate the service, authenticate users, support communications, improve product quality, and maintain platform security and integrity.
Data Sharing
We do not sell personal information. Limited sharing may occur with service providers, integrations, or where required by law or to protect rights and safety.
Retention and Deletion
We retain data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements, subject to applicable controls and requests.
3. Acceptable Use and Security
Because SWAPP often handles sensitive ministry and community data, acceptable use and security expectations are especially important. All users are expected to act responsibly and protect the confidentiality of information entrusted to them.
Lawful Use
Use the platform only for lawful organizational purposes and in accordance with all applicable local, state, national, and international laws.
Security Practices
Administrators should use strong passwords, role-based access, and appropriate internal controls to reduce the risk of unauthorized access or misuse.
Content Responsibility
Organizations are responsible for the information they upload, distribute, store, or transmit through the platform, including messages, files, and event data.
Incident Reporting
If you suspect unauthorized access, account compromise, or abnormal platform activity, you should report the issue promptly so it can be reviewed and addressed.
4. Third-Party Services, Availability, and Disclaimers
Modern software often depends on third-party vendors, hosting providers, messaging services, payment processors, and device ecosystems. These dependencies can affect availability, delivery timing, or feature behavior.
Integration Risks
Features connected to external services may be subject to third-party terms, outages, limits, or changes outside our direct control.
No Guaranteed Uptime
While we work to maintain reliable service, uninterrupted access cannot be guaranteed due to maintenance, network failures, or external dependencies.
Informational Content
Content on this site and within supporting materials is provided for general informational purposes and should not be considered legal advice.
Limitation of Liability
To the fullest extent permitted by law, liability for indirect, incidental, or consequential damages may be limited in accordance with our governing terms.
5. Intellectual Property and Website Content
All trademarks, logos, text, graphics, product names, design elements, and software-related assets associated with SWAPP may be protected by intellectual property laws. Unauthorized copying or reuse may be restricted.
Ownership
Unless otherwise stated, content displayed on this website and related materials is owned by or licensed to SWAPP and its affiliates.
Restricted Use
You may not reproduce, modify, distribute, or exploit protected materials without prior written permission where required.
User Submissions
If you submit feedback, suggestions, or other content, we may use that input to improve products and services, subject to applicable law and policy terms.
Copyright Concerns
If you believe content on our site infringes your rights, contact us so the matter can be reviewed through appropriate procedures.
6. Legal Updates and Contact Information
Legal pages should remain current as products, integrations, regulations, and business practices evolve. We may revise our policies from time to time and encourage periodic review of this page.
Policy Revisions
We may update legal documents to reflect changes in the platform, operational requirements, or applicable law.
Notice of Changes
When appropriate, updates may be posted on this page or communicated through the platform or email notifications.
Questions
If you have questions about terms, privacy, permissions, or your organizational use of the platform, reach out through our contact page.
Document Scope
This page provides a practical overview and should be reviewed alongside any additional agreements, policies, or service-specific terms provided by SWAPP.
Frequently Asked Questions
Is this page legal advice?
No. This page is intended to provide general information about legal topics related to the platform. It should not be treated as formal legal advice. For that, consult qualified counsel.
Do users need permission to access SWAPP?
Yes. Access should be granted only to authorized users or representatives of the organization responsible for the account.
Does SWAPP sell personal data?
SWAPP does not sell personal information. Some data may be shared with vendors or integrations necessary to operate the service, comply with law, or protect security.
Can legal terms change over time?
Yes. We may update our legal terms, privacy practices, or related policies as needed to reflect changes in the service or applicable law.
What should I do if I have a concern?
Please contact us directly through the contact page so we can review your question and provide the appropriate next step.