Privacy Built for Trust
We understand that church data can include sensitive member details, giving records, prayer requests, messaging history, and family information. Our privacy practices are designed to support secure, responsible use of SWAPP while helping ministries stay connected and organized.
Transparent Collection
We collect only the information needed to deliver app functionality, support accounts, and improve service reliability.
Purpose-Limited Use
Information is used to provide features such as messaging, follow-up workflows, church engagement tools, and account management.
Security Focus
We apply administrative, technical, and organizational safeguards intended to reduce unauthorized access and misuse.
Church-Centered Design
Our platform is intended to support ministry operations without unnecessary data collection or excessive profiling.
Member Respect
We aim to help churches communicate responsibly with members, guests, volunteers, and staff.
Information We Collect
Account Information
When a church registers for SWAPP, we may collect account details such as name, email address, phone number, organization name, and login credentials. This information is used to create and maintain your account, authenticate users, and provide customer support.
Church and Member Data
Depending on how your organization uses SWAPP, churches may input information about members, guests, families, ministry teams, prayer requests, event participation, donations, communication preferences, and follow-up activity. The church controls the content it enters into the platform and is generally responsible for having a lawful basis to collect and use that information.
Usage and Device Data
We may collect technical information such as browser type, device identifiers, operating system, app usage, pages visited, and diagnostic logs. This helps us improve performance, troubleshoot issues, and maintain service stability.
Payment and Billing Information
If you purchase a subscription or related service, payment details may be processed by third-party payment providers. We do not intend to store sensitive card data directly unless required for billing administration and supported by secure processing methods.
How We Use Information
SWAPP uses collected information to provide, maintain, and improve our products and services. Typical uses include account creation, login authentication, system administration, customer support, troubleshooting, feature delivery, service analytics, security monitoring, and communication about updates or account status.
We may also use information to send operational notifications, respond to support requests, enforce our terms, detect fraud or abuse, and comply with applicable legal obligations. When churches use communication features, we process the content necessary to deliver those communications on behalf of the customer organization.
How Information May Be Shared
We do not sell personal information as a business model. Information may be shared in limited circumstances, including with service providers that help us host the platform, process payments, send email or text messages, monitor system performance, and provide customer support. These providers are expected to use data only as needed to perform their services.
We may also disclose information if required by law, in response to lawful requests, to protect our rights or users, or in connection with a business transfer such as a merger, acquisition, or asset sale. When churches share information with members or staff through SWAPP, that sharing is performed at the direction of the church customer.
Cookies and Similar Technologies
We may use cookies, local storage, analytics tools, and similar technologies to remember preferences, keep users signed in, measure traffic, and improve the experience. Users may be able to adjust browser settings to limit cookies, but some site or app functions may not work properly if certain technologies are disabled.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations. When an account is closed or data is no longer needed, we may delete, de-identify, or archive information according to our internal retention practices and applicable law.
Data Security
We use reasonable safeguards intended to protect information against unauthorized access, disclosure, alteration, and destruction. Security measures may include access controls, encryption in transit, secure hosting environments, administrative policies, and monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
SWAPP is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information through our services, contact us so we can review and take appropriate action.
Your Rights and Choices
Depending on your location and role, you may have rights regarding access, correction, deletion, restriction, objection, or portability of personal data. In many cases, a church administrator controls member records and can update or remove content within the system. If you have privacy-related requests, please contact us using the information below.
You may also opt out of certain marketing communications by using the unsubscribe instructions where available. Transactional or service-related messages may still be sent when necessary to operate the account or deliver requested services.
International and State Privacy Notices
If you access SWAPP from outside the United States, your information may be processed in jurisdictions with different data protection laws. Where required, we take steps to support lawful cross-border transfers and appropriate safeguards. Additional rights may apply under state or regional privacy laws, and we will respond to requests as required by applicable regulations.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service offerings. Updates will be posted on this page with a revised effective date where appropriate. Continued use of SWAPP after changes become effective indicates acceptance of the updated policy, subject to applicable law.
Contact Information
If you have questions about this Privacy Policy, data handling practices, or a specific privacy request, please contact SWAPP using the contact page or the phone number listed on our website. We are committed to responding promptly and working with churches and users to address concerns responsibly.
Privacy Highlights at a Glance
Do you sell personal information?
No. SWAPP does not sell personal information as part of its standard business model.
Who controls member data entered into SWAPP?
In most cases, the church customer controls the information it enters into the platform and is responsible for lawful collection and use.
How is data protected?
We use a combination of access controls, secure hosting practices, encryption in transit, and operational safeguards to help protect information.
Can I request deletion or correction?
Yes. Depending on your role and applicable law, you may request access, correction, deletion, or other privacy actions by contacting us.
Does SWAPP use cookies?
Yes, we may use cookies and similar technologies for authentication, analytics, preferences, and service improvement.
Frequently Asked Questions
What personal information does SWAPP collect?
SWAPP may collect account details, technical data, and the information churches choose to store or process in the platform, such as member records, prayer requests, communication data, and event participation.
Is church data confidential?
We treat church data seriously and use safeguards to protect it, but the church customer controls the content it enters and should manage access carefully according to its own policies.
How long do you keep my data?
We retain data as long as needed to provide services, meet legal requirements, resolve disputes, and maintain operational records, unless deletion is required earlier by law or contract.
Will SWAPP share data with third parties?
We may share data with trusted service providers and when legally required. We do not sell personal information as a business model.
How can I contact SWAPP about privacy?
You can contact us through the website contact page or call the phone number listed on the site for privacy-related questions or requests.