Choose the Fastest Way to Reach Us
Our goal is simple: make it easy for churches, ministries, and organizations to connect with the right person quickly. Use the method that best fits your timeline and we’ll respond with clear next steps.
Sales & Product Demos
Talk through features, pricing, rollout strategy, and whether SWAPP is the right fit for your ministry.
Customer Support
Need help logging in, managing users, updating church information, or troubleshooting a feature? We’re here to help.
Partnership Inquiries
Have a question about integrations, church partnerships, or collaboration opportunities? Send us a message.
Get Started Today
If you’re ready to launch, create your account and we’ll guide you through the setup process.
Send Us a Message
Use the form below to tell us what you need. The more detail you provide, the faster we can route your request to the right team member and deliver a useful response.
Contact Details
Phone: (616) 914-8392
Email: [email protected]
Support: [email protected]
Website: theswapp.io
Typical Response Times
Sales inquiries are generally answered as soon as possible during business hours. Support requests are prioritized based on urgency and account impact.
Need Immediate Help?
If your request is urgent, please call us directly. For non-urgent questions, email is the best way to include all relevant details in one message.
Why Churches Contact SWAPP
Most people reach out because they want a simpler way to manage communication, giving, events, follow-up, and member engagement in one modern system.
Request a Demo
See how the church app works before you commit.
Discuss Pricing
Get clarity on plans, onboarding, and rollout.
Fix an Issue
Get help with login, access, or account questions.
Plan a Launch
Coordinate your setup for a smooth church-wide rollout.
What to Include in Your Message
To help us respond efficiently, include your church name, best contact number, preferred email address, and a short summary of your goals. If you’re contacting us about support, add the specific feature, device, or workflow involved.
Church Size
Tell us whether you’re a small church, multi-campus ministry, or growing organization.
Primary Goals
Explain whether you want help with communication, giving, engagement, or follow-up.
Timeline
Let us know if you’re planning an immediate launch or simply researching options.
Current Tools
Share what you use now so we can better understand your current workflow.
Frequently Asked Questions
How quickly will SWAPP respond to my message?
We aim to respond as quickly as possible during normal business hours. If your request is urgent, calling the phone number is usually the fastest option.
Can I contact SWAPP about a demo or pricing?
Yes. This contact page is the best place to request a demo, ask about pricing, or get more information about how the platform works for your church.
What should I do if I need technical support?
Send a message to the support email with a brief description of the issue, any relevant screenshots, and the device or browser you’re using if applicable.
Is there a preferred contact method for urgent issues?
Yes. For urgent matters, please call us directly so we can route your request immediately. Email is best for detailed questions and non-urgent requests.
Can I use the form to start onboarding?
Absolutely. If you’re ready to get started, submit the form and mention that you’re interested in onboarding. We’ll follow up with the next steps.