Privacy You Can Trust
We understand that churches and ministries handle sensitive personal, spiritual, and operational information. That is why SWAPP uses a privacy-first approach designed to minimize data collection, secure stored information, and give organizations clear control over their data.
Data Minimization
We only collect information needed to operate, support, and improve the platform.
Access Controls
Role-based permissions help ensure people only see information appropriate to their role.
Secure Storage
We use administrative, technical, and physical safeguards designed to protect your data.
Church Ownership
Your organization controls the data you enter into SWAPP, subject to your subscription and applicable law.
1. Information We Collect
SWAPP may collect information in several ways depending on how your church, ministry, or user interacts with the platform. This may include:
- Account information: names, email addresses, phone numbers, login credentials, and role assignments.
- Church and organization data: ministry names, service schedules, event details, team assignments, and administrative settings.
- Member and user-submitted content: prayer requests, notes, forms, contact submissions, messages, and engagement records.
- Giving and transaction data: contribution records and related financial activity processed through integrated payment services.
- Technical information: device type, browser type, IP address, app usage data, cookies, and analytics data.
2. How We Use Information
We use information collected through SWAPP to provide a reliable platform and support the churches that use it. Common uses include:
- Creating and managing user accounts.
- Delivering app functionality such as messaging, giving, events, prayer, and outreach.
- Maintaining records and supporting church administrative workflows.
- Providing customer support, troubleshooting, and service communications.
- Improving platform reliability, performance, and user experience.
- Detecting fraud, preventing abuse, and protecting the platform.
3. Information Sharing
SWAPP does not sell personal information. We may share information only in limited situations, including:
- With your organization: data submitted through your church’s instance of SWAPP may be visible to authorized administrators and staff.
- With service providers: trusted vendors that help us host, secure, analyze, or support the platform.
- For legal reasons: if required by law, subpoena, court order, or to protect rights, safety, or security.
- In business transfers: if SWAPP is involved in a merger, acquisition, or sale of assets, subject to applicable protections.
4. Data Security
We take reasonable and appropriate steps to help protect your information from unauthorized access, disclosure, alteration, or destruction. These measures may include:
- Encryption in transit and, where applicable, at rest.
- Access restrictions and authentication controls.
- Monitoring for suspicious activity and abuse.
- Regular updates and platform maintenance.
- Vendor review and internal security processes.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Analytics
SWAPP and its service providers may use cookies, pixels, local storage, and similar technologies to keep users signed in, remember preferences, understand platform usage, and improve performance.
These technologies may collect information about your device, browser, and interaction with the site or application. You can usually control cookies through your browser settings, but disabling them may affect functionality.
6. Church and Member Data Responsibilities
In many cases, the church or ministry using SWAPP determines what data is collected from members and how it is used. That means your organization may be responsible for:
- Obtaining any required consents.
- Managing access for staff, volunteers, and admins.
- Responding to member privacy requests where applicable.
- Setting retention rules for forms, notes, messages, and records.
If you have questions about how your church handles data inside SWAPP, contact your organization’s administrator first.
7. Data Retention
We retain information for as long as needed to provide the platform, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods can vary based on the type of data, configuration settings, and applicable law.
When data is no longer needed, we may delete it, anonymize it, or otherwise securely dispose of it in accordance with our internal procedures.
8. Your Privacy Rights
Depending on your location and relationship to the church using SWAPP, you may have certain rights over your personal information. These may include:
- The right to access your information.
- The right to correct inaccurate information.
- The right to request deletion, subject to legal and operational limitations.
- The right to object to or restrict certain processing.
- The right to request a copy of your information in a portable format.
To exercise these rights, you may need to contact the church or ministry that administers your account, or contact SWAPP directly when appropriate.
9. Children’s Privacy
SWAPP is intended for use by churches, ministries, staff, volunteers, and authorized participants. If children’s information is collected through church programs or events, the church using the platform is responsible for ensuring appropriate permissions, notices, and safeguards are in place. We do not knowingly collect personal information directly from children without appropriate authorization where required by law.
10. International and Jurisdictional Considerations
Because SWAPP may be used by organizations in different regions, privacy obligations can vary by location. If applicable law requires additional disclosures, consents, or rights management, we will work with the organization using SWAPP to support those requirements to the extent applicable to our role and system capabilities.
11. Third-Party Links and Services
SWAPP may integrate with or link to third-party tools such as payment processors, email systems, analytics providers, or external websites. Those third parties operate under their own privacy policies and terms. We encourage you to review those policies before sharing information with them.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When we make material changes, we will take reasonable steps to notify users through the website, app, email, or other appropriate channels.
Your continued use of SWAPP after an update becomes effective indicates acceptance of the revised policy, to the extent permitted by law.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or the way SWAPP handles data, please contact us through our website contact form or by using the support details provided by your organization. We will review privacy-related requests and respond as appropriate under applicable law and contractual obligations.
Frequently Asked Questions
Does SWAPP sell my information?
No. SWAPP does not sell personal information.
Who controls the data in my church account?
In most cases, the church or ministry using SWAPP determines how the data in its account is collected, managed, and shared with authorized users.
Can I request deletion of my data?
Yes, in some cases. Your request may be handled by your organization first, and additional restrictions may apply based on legal or operational requirements.
How does SWAPP protect sensitive information?
We use administrative, technical, and physical safeguards such as access controls, encryption, monitoring, and vendor oversight to help protect data.
How will I know if the privacy policy changes?
We may notify users through the website, app, email, or other appropriate means when material changes are made.