Terms, Policies, and Platform Disclosures
This page summarizes the legal framework for using SWAPP. By accessing or using our website, church app, CRM tools, messaging features, forms, giving integrations, and related services, you agree to comply with the policies below and any applicable agreements in effect at the time of use.
Terms of Use
Defines your rights, responsibilities, and acceptable use of the SWAPP platform.
Privacy & Data
Explains how user, church, and end-user data is collected, processed, stored, and protected.
Acceptable Use
Outlines prohibited activities, content restrictions, and security expectations.
Disclaimers
Clarifies service availability, third-party integrations, and warranty limitations.
Contact
Use our support channels for questions about legal terms or compliance matters.
Legal Overview
SWAPP is designed to help churches communicate, organize, and serve their communities more effectively. To support that mission, we maintain clear legal standards that apply to the website, mobile experiences, and any connected services. The information below is intended to help pastors, staff members, volunteers, and administrators understand how the platform should be used and what you can expect from us in return.
1. Acceptance of Terms
When you access or use SWAPP, you confirm that you have read, understood, and agree to the legal terms associated with the service. If you are using SWAPP on behalf of a church, organization, or other entity, you represent that you have authority to bind that organization to the applicable terms. If you do not agree with any legal condition, you should not use the platform.
2. Platform Purpose and Scope
SWAPP provides software tools for church communication, member engagement, event coordination, giving, outreach, prayer management, follow-up workflows, and related administrative functions. The platform may include websites, dashboards, app features, forms, notifications, integrations, and reporting tools. Certain functions may depend on third-party services, network availability, or configuration choices made by your organization.
3. User Accounts and Access Control
Organizations are responsible for managing account access, assigning roles, and protecting login credentials. You agree to maintain accurate account information and to notify us promptly of unauthorized access, suspected compromise, or account misuse. We may rely on your organization’s administrators as authorized contacts for account operations, billing matters, and support requests unless otherwise instructed in writing.
4. Acceptable Use
You may not use SWAPP in a manner that violates applicable laws, infringes intellectual property rights, transmits harmful code, attempts unauthorized access, interferes with service operation, or abuses communications tools. You also may not use the platform to distribute spam, misleading content, unlawful materials, or content that could reasonably be considered harassing, abusive, deceptive, or fraudulent. We reserve the right to investigate suspected violations and take appropriate corrective action, including suspension or termination of access.
5. Content Responsibility
Churches and authorized users are responsible for the content they upload, publish, or distribute through SWAPP. This includes announcements, images, event descriptions, forms, sermon media, prayer requests, messages, and member data. You are responsible for ensuring that all submitted content complies with legal requirements, privacy obligations, consent rules, copyright restrictions, and any internal policies your organization maintains.
6. Privacy and Data Handling
We take data stewardship seriously. Information collected through SWAPP may include account details, church profile data, end-user submissions, communication logs, and technical usage data. We process information to operate the service, improve functionality, provide support, manage security, and fulfill contractual obligations. Where required, additional privacy terms, consent notices, or data processing agreements may apply depending on jurisdiction, customer type, or feature usage.
7. Third-Party Services and Integrations
SWAPP may connect with third-party providers for hosting, analytics, messaging, payment processing, calendars, or other features. These external services are governed by their own terms and privacy practices. We do not control third-party systems and are not responsible for their actions, outages, policies, or data handling beyond our direct obligations under applicable law and contract.
8. Availability and Service Changes
We aim to deliver reliable service, but we do not guarantee uninterrupted, error-free, or fully available access at all times. Maintenance, updates, security controls, provider disruptions, and unforeseen events may affect availability. We may modify, discontinue, or replace features as needed to improve the platform, comply with legal requirements, or respond to operational needs.
9. Intellectual Property
All software, branding, interface elements, documentation, logos, text, graphics, and design components associated with SWAPP are protected by intellectual property laws and remain the property of their respective owners. Except as expressly permitted in writing, you may not copy, reproduce, adapt, reverse engineer, distribute, or create derivative works from our materials or proprietary technology.
10. Billing and Subscription Terms
If your organization subscribes to paid services, billing terms will be governed by the plan selected, your order form, checkout terms, or other written agreement. Fees may be non-refundable except where required by law or expressly stated otherwise. You are responsible for ensuring that payment details remain accurate and for resolving billing questions promptly. Trial offers, promotional access, and feature availability may change without notice.
11. Suspension and Termination
We may suspend or terminate access to all or part of the service if we believe a user has violated the terms, created a security risk, failed to pay applicable fees, or engaged in conduct that could harm the platform, our customers, or other users. Upon termination, access may be disabled and certain data may be retained or deleted according to our retention practices, legal obligations, and contractual commitments.
12. Disclaimers
SWAPP is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and any guarantee that the service will meet every operational need. Any decisions made based on information in the platform are the responsibility of the organization and its authorized users.
13. Limitation of Liability
To the maximum extent permitted by law, SWAPP and its affiliates, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, service interruptions, or business interruption arising from use of the platform. Where liability cannot be excluded, it may be limited to the extent allowed by applicable law or by the fees paid for the service during the relevant period.
14. Indemnification
You agree to defend, indemnify, and hold harmless SWAPP from claims, liabilities, damages, losses, and expenses arising out of your misuse of the service, violation of these terms, infringement of third-party rights, unlawful content, or failure to obtain required permissions or consents for data or communications you submit through the platform.
15. Governing Law and Dispute Resolution
Any governing law, venue, arbitration, mediation, or dispute resolution provisions applicable to your use of SWAPP will be set forth in the controlling agreement, order form, or posted terms in effect at the time of use. If a jurisdiction requires different procedures, those requirements will apply to the extent mandated by law.
16. Updates to Legal Terms
We may revise our legal terms, policies, or notices from time to time to reflect changes in the service, legal requirements, or business practices. Updated terms become effective when posted or otherwise communicated, unless a different effective date is stated. We encourage users to review this page regularly to stay informed of current obligations and rights.
17. Contact Information
If you have questions about these legal terms, need a copy of an agreement, or want to report a compliance concern, please contact our team through the support channels listed on our website. For account-specific matters, please include your organization name and a brief description of your request so we can respond efficiently.
Why Clear Legal Terms Matter
Church technology should reduce friction, not create uncertainty. Clear legal terms help ministries adopt software confidently, train volunteers responsibly, and manage information with the right expectations in place. When your organization understands how the platform handles content, permissions, billing, privacy, and third-party dependencies, it becomes easier to focus on the mission rather than the mechanics.
We believe that trustworthy software starts with transparent communication. That is why we encourage every customer to review the full legal documentation associated with their subscription, including any order-specific provisions, privacy notices, and data agreements. If you are deploying SWAPP across multiple ministries, campuses, or staff roles, your leadership team should also ensure internal policies are aligned with the way the platform will be used.
Our goal is to support churches with software that is practical, dependable, and easy to understand. Clear terms are part of that commitment.
Best Practices for Churches
Assign administrator roles carefully, review permissions regularly, and ensure staff understand what content they may publish or export.
Data Stewardship
Use consent-aware forms, maintain access controls, and follow internal retention policies for sensitive member information.
Compliance Readiness
Stay informed about privacy laws, messaging rules, payment regulations, and copyright obligations that may apply to your ministry.
Frequently Asked Questions
Does using SWAPP mean I agree to the legal terms?
Yes. By accessing or using the platform, you agree to the applicable legal terms and policies. If you are acting on behalf of a church or organization, you confirm that you have authority to accept those terms for that entity.
Who is responsible for content uploaded into the platform?
The organization and its authorized users are responsible for the content they upload, publish, send, or store in SWAPP. This includes ensuring permissions, copyright compliance, and appropriate use of personal or sensitive information.
Can SWAPP change its legal terms?
Yes. We may update terms, policies, and notices as the service evolves or as legal requirements change. We recommend reviewing the legal page periodically and keeping an eye out for notices of material changes.
Does SWAPP guarantee uninterrupted service?
No. While we work to provide reliable service, uptime cannot be guaranteed. Maintenance, third-party issues, and unexpected events can affect availability, and the service is provided subject to the limitations described in the applicable terms.
Where can I ask a legal question about my account?
You can contact our support team through the website’s contact page. For faster assistance, include your organization name, account details, and a summary of the legal or compliance issue you want to discuss.