Legal Information

Terms of Use

By accessing or using the SWAPP website, mobile application, software platform, or related services, you agree to comply with these Terms of Use and any additional policies referenced herein. If you are using SWAPP on behalf of a church, ministry, nonprofit, or other organization, you represent that you have authority to bind that organization to these terms.

SWAPP provides software and related tools intended to support church communication, giving, outreach, follow-up, event coordination, and community engagement. You agree to use the platform only for lawful purposes and in a manner consistent with applicable laws, regulations, and organizational policies. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.

We may update, suspend, or discontinue features at any time, with or without notice, to improve performance, address security concerns, comply with legal requirements, or support product development. Continued use of SWAPP after a change becomes effective constitutes acceptance of the updated terms.

1. Eligibility and Authority

You must be able to enter into a binding contract to use SWAPP. If you are acting on behalf of an organization, you confirm that your use of the platform is authorized and that you are permitted to share or manage information associated with the account.

2. User Responsibilities

You agree not to misuse the service, attempt unauthorized access, interfere with the operation of the platform, reverse engineer the software where prohibited by law, or use SWAPP to transmit content that is unlawful, harmful, deceptive, harassing, or infringing.

3. Account Management

You are responsible for maintaining accurate account information and promptly updating organizational or contact details when changes occur. You should notify us immediately if you suspect unauthorized use of your account or any security incident affecting your access.

4. Service Modifications

SWAPP may change features, user interfaces, integrations, pricing structures, and technical requirements from time to time. We strive to maintain reliable access, but we do not guarantee uninterrupted or error-free service.

Privacy & Data Practices

We value the trust placed in SWAPP by churches, leaders, volunteers, and congregants. Our privacy practices are intended to protect the information you share while enabling the platform to function effectively. Depending on your use of the service, we may collect account details, profile information, device identifiers, usage data, and content submitted through forms, messages, event tools, or support requests.

We use information to operate and improve the service, authenticate users, provide support, troubleshoot technical issues, send service-related notifications, and help organizations manage ministry communications and workflows. We may also use aggregated or de-identified data to analyze performance, improve user experience, and enhance security.

We do not sell personal information in the traditional sense. Where third-party service providers are used to support hosting, communications, analytics, payments, or technical operations, they are expected to process information only as needed to perform their services and subject to appropriate contractual protections.

Because churches and ministries often manage sensitive community information, we encourage organizations to establish their own internal permission structures, approval processes, and retention policies. You are responsible for ensuring that any information you upload or share through SWAPP is collected and used in compliance with applicable laws and your organization’s own policies.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect information from unauthorized access, alteration, disclosure, or destruction. However, no system can be guaranteed 100% secure, and you acknowledge that you use the internet and digital services at your own risk.

Data Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary depending on the type of data and the needs of the account holder or organization.

Disclaimers and Limitations

SWAPP is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We make no warranties, express or implied, regarding the accuracy, reliability, completeness, timeliness, or suitability of the website, app, documentation, or service output for any particular purpose.

To the extent permitted by law, SWAPP and its affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or reputational harm arising from or related to your use of the service. Some jurisdictions do not allow certain limitations, so some of these exclusions may not apply to you.

Any reference to third-party products, services, integrations, or websites is provided for convenience only. SWAPP does not control and is not responsible for third-party content, policies, availability, or security practices. Your interactions with third parties are governed by their own terms and policies.

Not Legal Advice

The information on this page is provided for general informational purposes only and does not constitute legal advice. Churches and organizations should consult qualified legal counsel for advice regarding compliance, privacy obligations, contracts, employment, fundraising, data handling, and other regulated matters.

Acceptable Use Policy

We expect users to interact with SWAPP in a respectful, lawful, and security-conscious manner. You may not use the platform to impersonate others, distribute malware, engage in phishing, scrape content without authorization, send spam or abusive communications, or attempt to bypass access controls.

Organizations are responsible for the conduct of users they invite or authorize to access their accounts. This includes pastors, staff, volunteers, contractors, and other representatives. Administrators should review roles and permissions regularly to ensure only approved individuals can access sensitive data or administrative tools.

We reserve the right to investigate and respond to suspected abuse, unauthorized access, or policy violations. This may include rate limiting, feature restrictions, account suspension, termination, or cooperation with law enforcement where legally required.

Content Standards

You are responsible for the content you submit, publish, or distribute using SWAPP. Content must not violate intellectual property rights, privacy rights, or applicable law. If you upload media, text, or contact information, you should have the proper rights and permissions to do so.

Contact for Legal Notices

If you have questions about this Legal page, need to report a rights issue, or want to submit a legal notice related to SWAPP, please contact our team using the details provided on our contact page or by phone at (616) 914-8392.

When contacting us, please include enough detail to help us identify the account, service area, or issue involved, along with any relevant documentation or request reference numbers. We will review legitimate inquiries and respond as appropriate.

Request Types We May Handle

Examples include privacy questions, data access requests, correction or deletion requests where applicable, intellectual property concerns, abuse reports, accessibility inquiries, security disclosures, and general contract questions. Response times may vary depending on the complexity of the issue and legal requirements.