Our Commitment to Privacy
SWAPP is built to help churches and ministries communicate, organize, and serve their communities more effectively. We design our systems with privacy, confidentiality, and security in mind, because trust is essential in ministry technology.
Data Minimization
We collect only the information needed to provide and improve our services.
Secure Handling
Administrative, technical, and physical safeguards help protect your data.
Transparent Use
We use data to operate the platform, support users, and fulfill your requests.
Controlled Sharing
We do not sell personal information, and we limit sharing to essential service needs.
User Rights
You can contact us to access, update, or request deletion of certain personal information.
Information We Collect
We may collect information directly from you, automatically through your use of the website or app, and from organizations that invite you to use SWAPP. The types of information collected depend on how you interact with our services.
Account Information
Name, email address, phone number, login credentials, organization affiliation, and profile details you choose to provide.
Church and Ministry Data
Giving records, event registrations, prayer requests, attendance details, communication preferences, notes, and follow-up activity.
Device and Usage Data
Browser type, device identifiers, IP address, pages viewed, time spent, referring URLs, and general interaction data.
Support Communications
Messages, feedback, support requests, and any information you choose to send to our team.
How We Use Information
We use collected information to deliver a reliable, secure, and feature-rich experience. Our use of information is tied directly to operating the platform and supporting the churches and ministries that rely on it.
Service Delivery
To create and manage accounts, process transactions, send notifications, and provide core app functionality.
Communication
To send service messages, reminders, updates, and responses to support inquiries.
Improvement and Analytics
To understand how users interact with SWAPP and to improve performance, usability, and feature development.
Security and Fraud Prevention
To monitor for unauthorized access, enforce policies, and protect users, organizations, and systems.
How We Share Information
We limit sharing to specific circumstances necessary to provide the service or comply with the law. We do not sell your personal information.
With Service Providers
We may share data with trusted vendors that help us host, maintain, analyze, or support our services under appropriate confidentiality obligations.
With Your Organization
If you use SWAPP through a church or ministry, authorized administrators may access certain information associated with your account and participation.
For Legal Compliance
We may disclose information when required by law, legal process, or to protect rights, safety, and security.
Business Transfers
Information may be transferred in connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to help the website function, remember preferences, measure performance, and understand how visitors use our pages.
Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect site functionality or limit some features of the platform.
Data Security
We implement reasonable safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Security practices may include access controls, encryption in transit, role-based permissions, and monitoring systems.
Access Controls
Only authorized personnel may access systems or data necessary to perform their duties.
Encryption
Where appropriate, we use encryption and secure protocols to protect data during transmission.
Monitoring
We monitor for unusual activity and use operational controls to help reduce risk.
Your Choices and Rights
Depending on your location and relationship to the organization using SWAPP, you may have rights to access, correct, delete, or restrict certain personal information. You may also be able to object to certain processing or request a copy of your data.
Update Information
Contact us or your organization administrator to review and update account details where applicable.
Request Deletion
You may request deletion of certain information, subject to legal, contractual, or operational requirements.
Opt Out of Marketing
You can opt out of promotional emails by following the unsubscribe instructions where provided.
Children’s Privacy
SWAPP is intended for use by churches, ministries, and their authorized users. We do not knowingly collect personal information from children without appropriate authorization and oversight. If you believe a child has provided personal information without proper consent, please contact us so we can review and address the matter.
International Data and Retention
Data Storage
Your information may be stored and processed in the United States or in other jurisdictions where our service providers operate.
Retention
We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Deletion Requests
When deletion is requested, we will take reasonable steps to remove or de-identify information unless retention is required.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we do, we will revise the effective date and post the updated policy on this page. We encourage you to review this policy periodically.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information.
Who can see my information inside the app?
Access depends on your role and the permissions set by your organization. Authorized administrators may view information necessary to manage ministry operations.
Can I request a copy of my data?
Yes. You may contact us to request access to certain personal information, subject to verification and applicable law.
How long do you keep data?
We keep data only as long as reasonably necessary for service delivery, compliance, and legitimate business purposes, unless a longer retention period is required by law.
How do I contact you about privacy?
Please use our contact page or email us using the contact information provided by SWAPP to ask privacy-related questions or submit a request.