Privacy Built for Churches, Ministries, and Teams
SWAPP is designed to help churches communicate, organize, and care for people more effectively. That means privacy is not an afterthought—it is part of the way our platform is built, maintained, and supported.
Data Minimization
We collect only the information needed to provide and improve the service.
Secure Access
Role-based access helps ensure people only see the data relevant to their responsibilities.
Trusted Hosting
Our systems use modern infrastructure and security practices to help protect stored information.
Transparent Use
We explain what information is collected, how it is used, and when it may be shared.
Supportive Controls
Administrators can manage users, permissions, and content with confidence.
Information We Collect
We collect information in a few different ways so that we can operate SWAPP, support your account, and deliver the features you choose to use.
Account Information
When you create an account, request a demo, subscribe to updates, or contact us, we may collect your name, email address, phone number, organization name, and related contact details.
Ministry and User Content
Depending on how your organization configures SWAPP, we may process prayer requests, event information, forms, messages, follow-up notes, giving-related records, and other content submitted by users.
Device and Usage Data
We may collect technical information such as IP address, browser type, device identifiers, operating system, referring pages, timestamps, and interaction data to maintain performance and security.
Cookies and Similar Technologies
We may use cookies or similar technologies to remember preferences, measure traffic, improve usability, and support login or session functionality where applicable.
How We Use Information
We use information only for legitimate business and service purposes, including platform delivery, customer support, and product improvement.
Service Delivery
To create accounts, authenticate users, store data, power app functionality, and deliver the tools you request.
Customer Support
To respond to inquiries, troubleshoot issues, provide training, and communicate about account-related matters.
Security and Integrity
To detect abuse, prevent fraud, protect accounts, and maintain the reliability of our platform.
Product Improvement
To analyze usage patterns, identify feature needs, improve workflows, and refine performance.
Communications
To send service notices, updates, administrative messages, and other information related to your use of SWAPP.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforceable requests from authorities where required.
How We Share Information
We do not sell your personal information. We may share information only in limited circumstances necessary to operate our business and provide the service.
Service Providers
We may share information with trusted vendors that help us with hosting, analytics, payment processing, communications, customer support, or security operations.
Your Organization
If you use SWAPP through a church or ministry, certain content and user activity may be visible to authorized administrators within that organization.
Legal Requirements
We may disclose information when required by law, subpoena, court order, governmental request, or to protect rights, safety, and platform integrity.
Business Transactions
If we are involved in a merger, acquisition, reorganization, or similar transaction, information may be transferred as part of that process subject to applicable safeguards.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we process. No system can be guaranteed to be 100% secure, but we work to reduce risk through layered controls.
Security Practices
SWAPP may use access controls, encrypted transmission, monitoring, backups, and system hardening practices intended to help protect against unauthorized access, loss, or misuse. We also limit access to data to personnel and providers who need it to perform their duties.
We retain information for as long as needed to provide the service, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, enforce agreements, or support account administration. Retention periods may vary depending on the type of data and the context in which it is collected.
Your Choices and Rights
Depending on your location and relationship with SWAPP, you may have certain rights or controls over your information.
Access and Updates
You may request access to certain information or ask us to update inaccurate account details where appropriate.
Deletion Requests
You may request deletion of certain data, subject to legal, contractual, and operational requirements that may require us to retain some information.
Communication Preferences
You can opt out of non-essential marketing emails at any time using the unsubscribe instructions included in those messages.
Children’s Privacy
SWAPP is intended for use by churches, ministries, and related teams. We do not knowingly collect personal information from children under the age of 13 without appropriate authorization and oversight consistent with applicable law. If you believe a child has provided personal information through our platform without proper permission, please contact us so we can review and address the matter.
Third-Party Links and Services
Our website and application may include links to third-party sites, embedded tools, or external services. Those services are governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information to third parties. SWAPP is not responsible for the privacy practices of external websites or services we do not control.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. When we make material changes, we will revise the date or provide additional notice as appropriate. Your continued use of SWAPP after an update means you acknowledge the revised policy.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information. We may share information only as needed to operate the service, support your organization, comply with law, or protect our rights and users.
Who can see the information in our church app?
Visibility depends on your organization’s configuration and permissions. Authorized administrators may access certain data to manage ministry operations, but access should be limited according to roles and responsibilities.
How do you protect sensitive ministry data?
We use a combination of access controls, secure infrastructure, operational safeguards, and monitoring to help protect the information stored in SWAPP. We also encourage organizations to use strong permissions and account management practices.
Can I request deletion of my data?
Yes, you can contact us to request deletion or assistance with your information. Some data may need to be retained for legal, contractual, security, or operational reasons.
How do I contact SWAPP about privacy?
You can contact us through our website or by phone at (616) 914-8392. We will review your request and respond as promptly as possible.