Privacy Built for Churches, Teams, and Communities
SWAPP is designed to help ministries connect with people while respecting their privacy. This page explains what data we collect, why we collect it, how it may be shared, and the safeguards we use to protect it.
Data Minimization
We collect only the information needed to provide core app features, account access, support, and lawful business operations.
Secure Access
Role-based permissions and administrative controls help limit access to sensitive data inside your organization.
User Control
You can manage account details, communication preferences, and certain content settings directly in your profile or through support.
Responsible Sharing
We do not sell personal information. Data is shared only when necessary to deliver services, meet legal requirements, or protect our platform.
Ongoing Protection
We use technical and organizational safeguards intended to reduce unauthorized access, loss, misuse, or disclosure.
Information We Collect
We may collect information in a few different ways depending on how you interact with SWAPP, your organization’s configuration, and the features you use.
Account Information
When you register or are invited to use SWAPP, we may collect your name, email address, phone number, organization affiliation, login credentials, and profile details.
Content You Submit
We process the information you enter into the platform, such as forms, messages, prayer requests, notes, event registrations, giving records, and support requests.
Device & Usage Data
We may collect device type, browser type, operating system, IP address, timestamps, pages viewed, clicks, and other diagnostic or analytics data.
Payment-Related Data
If your organization uses giving or paid services, payment processing information may be handled by trusted third-party payment providers.
How We Use Information
We use data to operate the platform, secure accounts, improve product performance, and support the ministries and organizations that rely on SWAPP.
Deliver Core Services
We use information to authenticate users, route communications, store content, process forms, and keep features functioning correctly.
Support Communication
Data may be used to send administrative notices, account updates, event reminders, confirmations, and other essential service messages.
Improve Reliability
Usage information helps us diagnose problems, optimize performance, detect fraud or abuse, and make the app more useful over time.
Comply With Legal Obligations
We may process information to meet applicable laws, respond to lawful requests, enforce agreements, or protect our rights and the safety of others.
Sharing and Disclosure
We do not sell personal information. We may share data in limited circumstances, including:
Service Providers
Trusted vendors may process data on our behalf for hosting, analytics, support, messaging, payment processing, or security operations.
Your Organization
If you are using SWAPP through a church or other organization, administrators may access certain content or profile information based on permissions and feature settings.
Legal & Safety Reasons
We may disclose information if required to comply with law, enforce our terms, investigate abuse, or protect the platform and its users.
Cookies and Tracking
We may use cookies, pixels, local storage, and similar technologies to keep users signed in, remember preferences, analyze traffic, and measure site performance.
Essential Cookies
Required for login, security, and key platform functionality.
Performance Cookies
Help us understand how the site and app are used so we can improve speed and reliability.
Preference Cookies
Used to remember user settings and improve the experience across sessions.
Data Retention, Security, and Your Rights
We retain information for as long as needed to provide services, meet legal requirements, resolve disputes, and maintain security. We also take reasonable precautions designed to protect data in transit and at rest.
Retention
We keep information based on business need, account status, legal obligations, and your organization’s settings. When no longer needed, data is deleted or de-identified where appropriate.
Security Measures
We use access controls, encryption technologies, monitoring, and other safeguards intended to reduce risk and protect sensitive information.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
How to Exercise Rights
To request access or changes to your information, contact us using the details below. We may need to verify your identity before fulfilling a request.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need help with account data, please reach out to our team.
Privacy Requests
Email: [email protected]
Phone: (616) 914-8392
Website: https://theswapp.io
For the fastest response, include your name, organization, the email associated with your account, and a brief description of your request.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information.
Can church administrators see my data?
Administrators may access certain information depending on their permissions, the features your organization uses, and the content you submit within the platform.
How do I request deletion of my data?
You can contact us using the details above to request deletion or review of information, subject to legal and operational requirements.
What third parties process information?
We may use reputable providers for hosting, analytics, messaging, payment processing, and customer support, with safeguards designed to protect information.
Will this policy change?
Yes, we may update this Privacy Policy from time to time. When we do, we will revise the effective date or provide additional notice when required.