Privacy Policy

Transparency

Clear explanations of the data we collect and how it is used.

Security

Operational safeguards designed to reduce unauthorized access and misuse.

Control

Access, update, and manage your information where applicable.

Compliance

Privacy practices aligned with applicable laws and contractual obligations.

Support

Contact us any time with privacy questions, requests, or concerns.

1. Information We Collect

We may collect information you provide directly, information collected automatically, and information received from third parties where permitted by law. This can include your name, email address, phone number, church or organization details, login credentials, payment-related details, support messages, device information, browser type, IP address, pages viewed, usage patterns, and preferences.

When you use SWAPP features such as registration, messaging, forms, giving integrations, scheduling, events, or support tools, we may also process content you submit through those functions. If you are using SWAPP on behalf of an organization, that organization may provide or control certain account and profile data.

2. How We Use Information

We use personal information to provide, operate, maintain, and improve our services; create and administer accounts; process transactions; respond to inquiries; send service notices; prevent fraud and abuse; analyze performance; and personalize your experience.

We may also use data to troubleshoot technical issues, monitor system reliability, enforce our terms, support legal and regulatory compliance, and communicate about updates, security alerts, and product improvements. Where required, we will obtain consent before sending certain marketing communications.

3. Sharing and Disclosure

We do not sell personal information in the conventional sense. We may share information with service providers, hosting vendors, analytics providers, payment processors, communication tools, and professional advisors who help us deliver and secure our services.

We may also disclose information if required by law, to respond to lawful requests, to protect the rights, property, or safety of SWAPP, our users, or others, or in connection with a merger, acquisition, financing, or transfer of assets. Any recipient of data is expected to handle it in a manner consistent with applicable privacy obligations.

4. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, improve site performance, measure traffic, and understand how visitors interact with our pages. These technologies help us identify common navigation patterns and evaluate what content is most useful.

You can usually manage cookies through your browser settings. If you disable certain cookies, some features of the site or application may not function properly. We may also use analytics tools that collect aggregated or pseudonymous usage data to improve service quality and user experience.

5. Data Security

We implement reasonable technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, encryption in transit, secure hosting environments, monitoring, and routine operational safeguards.

No method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. We encourage users to protect login credentials and promptly notify us if they suspect unauthorized account activity.

6. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing services, meeting legal obligations, resolving disputes, enforcing agreements, and supporting legitimate business operations.

Retention periods may vary depending on the type of data, the nature of the relationship, legal requirements, and operational needs. When information is no longer required, we may delete, anonymize, or archive it in accordance with our internal retention practices and applicable law.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to data portability, withdraw consent, or appeal certain decisions where applicable.

To exercise rights, update account details, or make a privacy request, contact us using the information below. We may need to verify your identity before responding to a request. If your data is controlled by an organization using SWAPP, we may direct certain requests to that organization when appropriate.

8. Children’s Privacy

SWAPP is not directed to children under the age of 13, and we do not knowingly collect personal information from children without appropriate authorization. If we become aware that information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

If you believe a child has provided us with personal information, please contact us so we can review and address the matter promptly.

9. Third-Party Links and Services

Our website and services may contain links to third-party websites, embedded content, or integrations operated by other organizations. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy notices before sharing information or enabling integrations.

If you choose to connect external services, such as payment processors, analytics platforms, or communication tools, those providers may process data according to their own terms and policies. We are not responsible for the privacy practices of third parties that operate independently from SWAPP.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service offerings. When we make material changes, we may post a notice on our website, update the effective date, or provide other appropriate notice as required.

We encourage you to review this page periodically so you remain informed about how we protect and use information. Your continued use of SWAPP after any update constitutes acknowledgment of the revised Policy to the extent permitted by law.

Email

Send privacy questions or requests through our contact page.

Verification

We may verify your identity before disclosing or changing records.

Response

We will review and respond within a reasonable timeframe.

Resolution

We will explain the outcome and next steps where applicable.

Recordkeeping

We may retain request logs to demonstrate compliance and security.