How SWAPP Handles Privacy
SWAPP is designed to support churches and ministries with reliable digital tools while respecting the confidentiality of personal, pastoral, and organizational information. This page explains what data we may collect, why we collect it, and the safeguards we use to protect it.
Information We Collect
Account details, contact information, usage data, and communications necessary to provide and improve the platform.
How We Use It
To operate the service, support users, deliver notifications, enhance features, and maintain security and performance.
How We Protect It
Through access controls, encryption practices, administrative safeguards, and monitoring designed to reduce risk.
Your Choices
You may update account details, control notifications, and contact us with privacy requests or questions.
1. Scope of This Privacy Policy
This Privacy Policy applies to the SWAPP website, online registration flows, product communications, mobile experiences, and related services we provide. It covers information collected directly from you, information generated through use of our services, and information shared by authorized administrators or organizational contacts.
When churches, ministries, or other organizations use SWAPP, certain data may be managed by the organization itself, including member profiles, event registrations, prayer requests, giving-related records, and internal communication data. In those cases, the organization may determine how specific data is collected, stored, and used within the platform.
By using SWAPP, you acknowledge that digital service delivery requires the collection and processing of information necessary to maintain your account, secure the platform, and deliver requested functionality.
2. Information We Collect
Information You Provide Directly
We may collect information you submit when creating an account, requesting a demo, contacting support, subscribing to updates, or interacting with product features. This may include your name, email address, phone number, organization name, role, password, and other profile details you choose to provide.
Information Collected Automatically
When you use our website or application, we may automatically collect technical and usage data such as IP address, device type, browser information, operating system, pages viewed, feature usage, referring URLs, session duration, and diagnostic logs.
Information from Organizations
If your church, ministry, or administrative team uses SWAPP to manage your profile or engagement, we may receive information from those authorized users as part of the services they configure or maintain.
How We Use Information
We use collected information for legitimate operational, contractual, security, and support purposes. These uses help us provide a stable, secure, and useful platform for churches and their communities.
Service Delivery
To create accounts, authenticate users, deliver features, process requests, and maintain core functionality.
Support & Communication
To respond to inquiries, send service notices, provide onboarding support, and share important account updates.
Security & Integrity
To detect suspicious activity, prevent fraud, enforce access controls, and protect the platform and its users.
Improvement & Analytics
To understand how the service performs, identify errors, improve usability, and develop better experiences.
3. Sharing and Disclosure
We do not sell personal information in the traditional sense. However, we may share information with trusted service providers who help us operate our business, such as hosting, analytics, communications, customer support, and security services. These providers are expected to use information only as needed to perform services on our behalf.
We may also disclose information if required by law, regulation, subpoena, court order, or other legal process, or if we reasonably believe disclosure is necessary to protect the rights, safety, or security of SWAPP, our users, or the public.
If SWAPP is involved in a merger, acquisition, financing, reorganization, or asset transfer, information may be transferred as part of that transaction subject to applicable legal protections.
4. Cookies and Similar Technologies
Our website and digital services may use cookies, pixels, local storage, and similar technologies to remember preferences, improve performance, analyze traffic, and support secure login sessions.
Cookies help us understand how visitors navigate the site, which content is most useful, and where we can improve speed or accessibility. You can typically manage cookie settings through your browser, though disabling certain cookies may affect functionality.
Some third-party tools integrated into our website may also set cookies according to their own privacy policies and settings.
Data Security and Retention
We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work continuously to reduce risk and strengthen our systems.
Access Control
We restrict access to information based on job responsibilities and operational need.
Encryption Practices
We use industry-standard protections where appropriate to help secure transmitted and stored data.
Monitoring
We monitor for errors, unusual behavior, and abuse to preserve platform integrity.
Retention
We retain information only as long as needed for service delivery, legal obligations, and legitimate business purposes.
5. Your Privacy Rights and Choices
Depending on your location and the way you interact with SWAPP, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
You can usually update profile information directly in your account settings or by contacting us. If your information is managed by a church or ministry account administrator, you may need to work with that organization to make certain changes.
To make a privacy request, please contact us using the details provided below. We may need to verify your identity before fulfilling certain requests, and some information may be retained where required by law or for legitimate operational reasons.
6. Children’s Privacy
SWAPP is intended for organizational and community use. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information to us without required consent or oversight, please contact us so we can review and address the issue promptly.
7. Third-Party Links and Integrations
Our website or services may contain links to third-party websites, embedded content, or integrated tools. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before submitting information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we may post a notice on our website, update the effective date, or otherwise communicate the revision as appropriate.
We encourage you to review this page periodically so you remain informed about how we protect and use information.
Contact Information
If you have questions about this Privacy Policy or your information, please contact us through our website contact page or by phone using the details listed in the site header.
Privacy Questions
Request clarification about collection, use, retention, or disclosure practices.
Account Support
Update your account, manage access, or resolve platform-related concerns.
Legal Requests
Submit formal requests related to data rights, compliance, or legal process.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information in the traditional sense. We may share information with service providers necessary to operate and secure the platform, subject to appropriate limitations.
Who controls the data in my church account?
In many cases, your church, ministry, or organizational administrator controls certain account data and determines how it is used within the SWAPP environment, subject to applicable law and our platform requirements.
Can I request access to my data?
Yes. You can contact us to request access, correction, deletion, or other privacy-related assistance. We may need to verify your identity before fulfilling your request.
How long does SWAPP keep my data?
We retain information only as long as necessary for service delivery, security, legal compliance, dispute resolution, and legitimate business purposes.
How do I contact SWAPP about privacy?
You can reach us through the contact page on this website or by using the phone number shown in the header. We welcome privacy questions and data-related requests.