Terms, Privacy, and Platform Use
SWAPP is built to support ministry operations with clarity, security, and accountability. The sections below outline our legal framework, user responsibilities, and data handling practices.
Terms of Use
Understand acceptable use, account rules, service limitations, and permitted access.
Privacy Practices
Learn how personal data, ministry records, and communications are collected and protected.
Security
See the safeguards used to help protect accounts, records, and platform activity.
Disclaimers
Review important service disclaimers, feature availability notes, and liability limitations.
Contact & Support
Find the right path for legal questions, privacy concerns, and policy requests.
1. Acceptance of Terms
By accessing or using SWAPP, you agree to comply with these legal terms and any referenced policies. If you are using SWAPP on behalf of a church, nonprofit, ministry, or other organization, you confirm that you have authority to bind that organization to the applicable terms.
Your continued use of the platform after updates to our policies means you accept the revised version unless otherwise required by law. We may update legal documents from time to time to reflect product changes, operational requirements, regulatory developments, or clarifications in language.
2. Scope of Services
SWAPP provides digital tools for churches and faith-based organizations, including communication, giving, event coordination, outreach, prayer management, member engagement, and CRM functionality. Features may vary by account type, subscription plan, configuration, or release version.
We strive to provide reliable and useful services, but we do not guarantee that every feature will be available at all times or in all jurisdictions. Planned maintenance, third-party service interruptions, and technical events may temporarily affect availability.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You should use strong passwords, limit administrator access to authorized personnel, and review account permissions regularly.
If you suspect unauthorized access, account misuse, or a security incident, notify us promptly so we can help investigate and take appropriate protective measures.
4. Acceptable Use
You agree not to misuse the platform, attempt unauthorized access, interfere with service operation, upload malicious content, or use SWAPP in a way that violates law, infringes rights, or compromises other users or organizations.
Churches and ministries are responsible for content they publish through the platform, including announcements, messages, profile details, giving campaigns, and event information. You must ensure that all content is lawful and properly authorized.
Privacy, Data Handling, and Compliance
Personal Information
We may process names, contact details, login credentials, device and usage information, and ministry-related records necessary to operate the service, authenticate users, deliver notifications, and provide support.
Ministry Data
Churches often enter sensitive operational information such as member directories, prayer requests, giving records, attendance information, and communications. We treat this data as organizational content and handle it according to the applicable agreement and privacy obligations.
Third-Party Services
Some functionality may rely on external providers for hosting, analytics, messaging, payments, or email delivery. Those services may process data according to their own terms and policies, which we encourage you to review independently.
Compliance Considerations
We aim to support responsible data practices and encourage customers to collect, store, and share information in accordance with applicable privacy laws, consent requirements, and organizational policies.
Intellectual Property and Content Ownership
Our Platform
SWAPP, including its software, interface, documentation, branding, and underlying technology, is protected by intellectual property laws. Except for the rights expressly granted in a subscription or written agreement, no ownership rights are transferred to you.
Your Content
You retain ownership of the content you upload or create, subject to any licenses necessary for us to host, process, display, transmit, and back up that content in connection with providing the service.
Brand Usage
You may not use SWAPP trademarks, logos, or trade dress in a misleading manner or in a way that suggests endorsement, affiliation, or sponsorship without prior written permission.
Billing, Subscriptions, and Service Changes
Subscriptions
Paid plans, trial access, renewal terms, and cancellation conditions may be governed by the order form, online checkout flow, or written service agreement applicable to your account.
Fees and Adjustments
We may revise pricing, package structure, or available features with advance notice when required by law or contract. Any change will be communicated through the appropriate channel.
Service Modifications
We reserve the right to enhance, modify, suspend, or discontinue features to maintain performance, security, compliance, or product integrity. Where practical, we aim to provide reasonable notice of material changes.
Warranty Disclaimer and Limitation of Liability
No Warranty
To the fullest extent permitted by law, SWAPP is provided on an “as is” and “as available” basis. We do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose in every circumstance.
Limitation of Damages
Where permitted, our liability may be limited for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the platform, even if we were advised such damages might occur.
User Responsibility
You remain responsible for managing your own backups, access controls, data retention practices, and compliance obligations. We encourage organizations to maintain internal controls and review exports or records as needed.
Contact for Legal Questions
If you have questions about this page or need to request clarification regarding our terms, privacy practices, or platform policies, please contact our team directly. For churches and organizations with special contractual needs, we recommend reaching out before onboarding so we can review any required documentation or service terms.
You may contact us at any time for questions related to account access, data handling, or legal notices. We will do our best to respond promptly and route your request to the appropriate team.
Frequently Asked Questions
Is this page a substitute for legal advice?
No. This page provides general information about SWAPP’s legal and policy framework. It is not legal advice. For advice on your specific situation, consult qualified legal counsel.
Do churches own their ministry data?
In most cases, churches and organizations retain ownership of the content they provide, subject to the rights needed for SWAPP to operate, store, process, and display that content in connection with the service.
Can SWAPP change its terms later?
Yes. We may update terms, policies, and disclosures from time to time. When changes are material, we will make reasonable efforts to communicate them through appropriate channels.
How should we handle sensitive member information?
We recommend using strong access controls, limiting administrator permissions, training staff on internal privacy practices, and following applicable laws and organizational policies when handling sensitive records.
Who should I contact for privacy or legal concerns?
Please contact our support or legal contact through the site’s contact page. We will direct your request to the correct team for review and follow-up.