A Privacy Policy Built on Trust
This page explains what information SWAPP collects, how it is used, who can access it, and the choices available to users, churches, and visitors. Our goal is simple: give you clarity and confidence when using our platform.
Transparency
We clearly explain what data is collected and why it matters for your account and ministry operations.
Security
We use administrative, technical, and physical safeguards designed to reduce unauthorized access and misuse.
Control
You can manage account settings, communications preferences, and certain data-sharing choices where applicable.
Compliance
We strive to align our practices with applicable privacy laws, contractual obligations, and industry standards.
Ministry Focus
Our platform is built for churches and organizations that need secure tools for communication and engagement.
Privacy Policy Overview
This summary is designed to help you understand the core principles behind SWAPP’s data practices. It does not replace the full policy, but it provides a practical overview of how your information is handled.
Information We Collect
We may collect information you provide directly, such as name, email, phone number, account credentials, ministry details, and support requests.
Usage Data
We may collect technical and usage information including device type, browser information, IP address, pages visited, and app interactions.
Church & Organization Data
If you use SWAPP on behalf of a church or organization, we may process content, contacts, events, messaging, giving-related records, and ministry workflows.
How We Use Data
We use information to operate the service, authenticate users, improve features, provide support, communicate updates, and maintain platform integrity.
Sharing & Disclosure
We do not sell personal information. We may share data with service providers, payment processors, or where required by law or to protect rights.
Data Retention
We retain information only as long as necessary for legitimate business, legal, security, and operational purposes, unless a longer retention period is required.
What SWAPP May Collect
Depending on how you interact with the platform, SWAPP may collect the following categories of information:
- Account and profile information you submit during registration or usage
- Contact details such as name, email, and phone number
- Organization details, church name, role, and ministry preferences
- Messages, prayer requests, forms, and other content you submit
- Billing and transactional information related to purchases or subscriptions
- Device, browser, analytics, and log data used for security and performance
How We Use Information
We process data to provide and improve our services, including:
- Creating and managing user accounts
- Delivering app functionality and communication tools
- Responding to support requests and troubleshooting issues
- Sending service announcements, administrative updates, and relevant notices
- Measuring performance, diagnosing problems, and optimizing the platform
- Protecting users, accounts, and systems from fraud or abuse
Data Sharing, Security, and Your Rights
We aim to process only the data necessary to support your use of SWAPP while keeping your information secure and accessible in a controlled, lawful way.
Service Providers
We may share limited data with vendors that help us host, maintain, support, analyze, or secure the platform. These providers may only use data as instructed by SWAPP.
Legal Requirements
We may disclose information when necessary to comply with legal obligations, enforce agreements, respond to lawful requests, or protect the safety of users and systems.
Security Measures
We implement reasonable safeguards intended to reduce risks such as unauthorized access, disclosure, alteration, or destruction of data. No system is completely risk-free.
Your Choices
You may request updates to certain personal information, manage communications preferences, or contact us regarding privacy-related questions and concerns.
Children’s Privacy
SWAPP is not intended for children under 13, and we do not knowingly collect personal information from children without appropriate authorization.
International Use
If you access SWAPP outside the United States, your information may be processed and stored in jurisdictions with different privacy laws.
Keeping Your Ministry Data Protected
Churches and ministries trust SWAPP with sensitive communication, prayer, and engagement workflows. That trust matters. We continually work to preserve confidentiality, availability, and integrity across our systems and processes.
Access Management
We use role-based access controls and administrative limits to reduce unnecessary exposure of sensitive information.
Monitoring
Our systems may use logs, alerts, and monitoring tools to identify suspicious activity and support incident response.
Backup Practices
We use backup and recovery practices to help preserve data availability and reduce the impact of operational disruption.
Vendor Review
We evaluate third-party tools and service relationships to help ensure appropriate handling of data throughout the technology stack.
Ongoing Improvement
We may update safeguards and policies over time to respond to new threats, new features, and changing legal requirements.
Policy Updates and Contact Information
We may update this privacy policy from time to time to reflect changes in our practices, products, or legal obligations. When material changes occur, we will take reasonable steps to notify users.
How to Contact Us
If you have questions about this policy, your data, or your privacy rights, please contact our team through the website contact form or via the contact information provided in the site header and footer. We will make reasonable efforts to respond promptly and help resolve your concerns.
Frequently Asked Questions
Do you sell my personal information?
No. SWAPP does not sell personal information.
What information do you collect?
We may collect account, contact, usage, content, billing, and device information depending on how you use the platform.
How is my data protected?
We use reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access and misuse.
Can I request changes to my information?
Yes. You can contact us to request updates, corrections, or help with account-related privacy concerns where applicable.
Who can see church data?
Access is limited based on role, permissions, and system configuration. Organizations should also manage internal access responsibly.
Will this policy change?
We may update this policy as our service evolves or as laws change. We encourage periodic review of this page.