Your Trust Matters to Us
SWAPP is designed for churches and ministries that need powerful tools without sacrificing confidentiality, security, or control. We aim to keep the privacy practices below clear, transparent, and easy to understand.
Transparency
Know what information is collected and why.
Security
We use safeguards to help protect sensitive ministry data.
Control
We work to give organizations meaningful control over their data.
Compliance
We strive to support legal and operational privacy obligations.
Information We Collect
We collect information in a few different ways, depending on how you interact with SWAPP. Some data is provided directly by churches, leaders, members, or visitors. Some data is collected automatically when you use our website or app.
Account and Contact Information
We may collect your name, email address, phone number, organization name, role, login credentials, and communication preferences.
Church and Ministry Content
Depending on how your organization uses SWAPP, we may process prayer requests, giving records, event registrations, messages, notes, and follow-up information.
Device and Usage Data
We may collect technical information such as IP address, browser type, device identifiers, pages viewed, clicks, referring URLs, and session activity.
Payment and Billing Data
If you purchase services, billing-related information may be handled by our payment processors. We do not intend to store unnecessary sensitive payment credentials on our own systems.
How We Use Information
We use collected information to provide and improve our services, support ministry workflows, and maintain a secure platform. Specifically, SWAPP may use data to operate the app, authenticate users, process transactions, respond to support requests, send service communications, analyze performance, and detect abuse or unauthorized activity.
Service Delivery
Enable core app functions such as messaging, CRM workflows, giving, events, and member engagement.
Support and Communication
Respond to inquiries, notify users about account changes, and share operational updates.
Analytics and Improvement
Measure usage patterns and make the platform faster, more reliable, and more useful.
Security and Fraud Prevention
Protect accounts, prevent abuse, and help maintain the integrity of the platform.
Legal Basis and Legitimate Interest
Where applicable, we process information based on contract performance, legitimate interests, consent, or legal obligations. Churches and organizations using SWAPP remain responsible for ensuring they have the appropriate rights and notices for the personal data they provide to the platform.
Security Measures
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the information we handle. While no system can be guaranteed 100% secure, we work continuously to reduce risk and protect against unauthorized access, loss, misuse, or disclosure.
Access Controls
We limit access to personal data to authorized personnel and service providers with a legitimate need.
Encryption and Transport Security
We use security practices intended to protect data in transit and, where appropriate, at rest.
Monitoring and Maintenance
We monitor systems for suspicious activity and regularly maintain our infrastructure and applications.
Incident Response
If we become aware of a data incident, we will act in accordance with applicable laws and our internal response procedures.
Data Retention and Deletion
We retain personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods can vary depending on the type of data, the account relationship, and legal requirements.
Organization Requests
Churches and ministries may request deletion or export of certain data subject to contractual, legal, and technical limitations. We may need to keep some information for security, backup, audit, or compliance purposes.
Your Rights and Choices
Depending on your location and relationship with SWAPP, you may have certain privacy rights, such as the right to access, correct, delete, restrict, or object to some processing of your personal data. You may also have the right to request a copy of certain data or withdraw consent where processing is based on consent.
Access and Correction
You may request access to certain personal data or ask us to correct inaccuracies.
Deletion Requests
You may request deletion of certain data, subject to applicable obligations and exceptions.
Communication Preferences
You can opt out of non-essential communications where permitted by law.
Local Privacy Laws
We aim to support obligations under laws that may apply, including state, national, and regional privacy frameworks.
Children’s Privacy
SWAPP is intended for churches, ministries, leaders, and authorized users. We do not knowingly collect personal information from children without appropriate authorization and consent as required by applicable law. If you believe a child has provided personal data to us without proper authorization, please contact us so we can review and address the matter.
International Use and Data Transfers
If you access SWAPP from outside the region where our infrastructure or providers are located, your information may be transferred to, stored in, or processed in other jurisdictions. We take steps intended to protect transferred data consistent with applicable legal requirements.
Contact Us
If you have questions about this Privacy Policy, your data, or your rights, please contact us through our website or by phone at (616) 914-8392. We will make reasonable efforts to respond promptly and help address your concerns.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. When we do, we will revise the effective details as appropriate and encourage you to review the policy periodically.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information.
Who controls the data entered into a church account?
In many cases, the church or organization using SWAPP controls or directs the data they enter. Authorized administrators may access information according to their account permissions and internal policies.
How do you protect sensitive ministry data?
We use access controls, security monitoring, and other safeguards designed to protect information. We also encourage organizations to use strong passwords and limit access to trusted personnel.
Can I request deletion of my information?
You can contact us to request deletion or review of information, and we will evaluate the request under applicable laws, contractual obligations, and technical constraints.
Do you use cookies or analytics?
We may use cookies and similar technologies to operate the website, improve user experience, and understand how visitors interact with our pages.
How will I know if this policy changes?
We may update this policy periodically. Material changes may be communicated through the website or other appropriate channels.