Privacy & Data Protection

How SWAPP Protects Your Information

This Privacy Policy explains how SWAPP collects, uses, stores, and protects personal information when you visit our website, use our services, or interact with our church app and CRM tools.

Your Privacy Matters

SWAPP is built to help churches and organizations communicate, organize, and serve with confidence. That includes handling data responsibly, minimizing unnecessary collection, and protecting information with modern security practices.

Information We Collect

We may collect account details, contact information, support requests, website analytics, and usage data needed to operate our services.

How We Use Data

We use information to provide access, improve performance, respond to inquiries, maintain security, and deliver product updates or support.

Data Sharing

We do not sell personal information. We only share data with trusted service providers, authorized users, or when required by law.

Security Safeguards

We implement reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access or misuse.

Your Rights

You may request access, correction, deletion, or updates to certain information, subject to legal and operational limitations.

Privacy Policy Details

This section provides a more detailed explanation of how SWAPP handles personal information across our website, mobile app, and related services.

1. Information You Provide

When you register, contact us, request support, or use features within our app, you may provide your name, email address, phone number, organization details, and any information included in messages or form submissions.

2. Information Collected Automatically

We may automatically collect device details, browser type, IP address, pages visited, time spent on pages, referral data, and similar analytics to improve website performance and service reliability.

3. Information from Churches and Administrators

If you are part of a church or organization using SWAPP, authorized administrators may submit or manage information about members, attendees, donors, volunteers, or staff in accordance with their own policies and permissions.

4. Service Providers

We may use trusted third-party vendors to host data, process communications, monitor analytics, secure systems, or support product operations. These providers are expected to maintain appropriate confidentiality and security measures.

5. Communications

We may contact you about your account, technical updates, service notices, support requests, or relevant product information. You may also receive notifications related to administrative or security matters.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential functionality, remember preferences, measure performance, and understand how visitors interact with content.

How We Protect and Retain Information

Security and data stewardship are core to how we operate. We work to protect information while retaining it only as long as needed for legitimate business, legal, or operational purposes.

Access Control

We limit access to personal information to authorized personnel and approved providers who need the data to perform their responsibilities.

Operational Security

We use protective measures designed to reduce the risk of unauthorized access, alteration, disclosure, or destruction of data.

Retention Periods

We keep information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Us About Privacy

Your Choices and Rights

Depending on your location and relationship with SWAPP, you may have rights related to the personal information we process.

Access

You may request confirmation of whether we hold personal information about you and ask for a copy in an appropriate format.

Correction

You may request that inaccurate or incomplete information be corrected where appropriate and permitted by law.

Deletion

You may request deletion of certain personal data, subject to our legal, contractual, and operational obligations.

Communication Preferences

You may opt out of non-essential promotional communications by following the instructions included in our messages.

Organization-Managed Data

If your information is managed by a church or organization, please contact that organization first for data requests tied to its account.

Children’s Privacy

SWAPP is not intended for children under 13 without appropriate consent and supervision, where applicable. If we learn that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address the matter.

International and Legal Considerations

Because SWAPP may be used by organizations in different regions, privacy laws may vary. We aim to comply with applicable privacy and data protection requirements relevant to our services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When changes are material, we may post a notice on our website or provide other appropriate notice. Your continued use of SWAPP after changes become effective means you acknowledge the updated policy.

Frequently Asked Questions

Do you sell my personal information?

No. SWAPP does not sell personal information.

Can I request deletion of my data?

Yes, in many cases you can request deletion or removal of certain data, subject to applicable exceptions and legal requirements.

How do churches control member data?

Church administrators manage organization-specific data within their own account permissions and policies, which may determine how records are collected and used.

How can I contact SWAPP about privacy?

You can reach us through our contact page if you have questions about this policy, your rights, or how your information is handled.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us through our support channels.

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