Overview
This Privacy Policy applies to the SWAPP platform, related services, websites, registrations, communications, and any associated features that reference this policy. By using SWAPP, creating an account, submitting information, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information to provide, secure, improve, and personalize our services. Depending on how you interact with SWAPP, this may include:
Account Information
Names, email addresses, phone numbers, passwords, organization details, and profile data provided during registration or account setup.
Content You Submit
Messages, forms, prayer requests, event details, giving records, notes, uploads, and other content entered into the platform.
Device & Usage Data
IP address, browser type, device identifiers, pages viewed, timestamps, referring URLs, and interaction analytics.
Payment Information
Limited billing details necessary to process subscriptions or donations, typically handled by secure third-party payment processors.
How We Use Information
We use the information we collect to operate and improve SWAPP, communicate with users, and support core business functions. This includes:
Service Delivery
To create accounts, authenticate users, provide app functionality, and fulfill requested services.
Customer Support
To respond to inquiries, troubleshoot issues, and send operational notices or service updates.
Analytics & Improvement
To measure usage patterns, optimize performance, and develop new features and workflows.
Security & Compliance
To detect fraud, protect systems, enforce policies, and comply with legal or regulatory obligations.
How We Share Information
We do not sell personal information in the conventional sense. We may share data only in the following circumstances:
- Service Providers: With vendors that support hosting, analytics, communications, payments, security, and customer support.
- Business Operations: With affiliated personnel or contractors who need access to perform work on our behalf.
- Legal Requirements: When required to comply with law, court order, subpoena, or lawful requests from authorities.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets.
- User Direction: When you intentionally direct us to share information or use features that make information visible to others.
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security. We encourage users to protect their account credentials and use strong passwords.
Data Retention
We retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary depending on the type of information, how it is used, and applicable legal requirements.
Your Privacy Choices
Depending on your location and the services you use, you may have rights related to your personal information. These rights may include access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also opt out of certain communications by following unsubscribe instructions or contacting us directly.
To exercise privacy rights or ask questions about your data, please contact us using the information provided on our Contact page. We may need to verify your identity before responding to certain requests.
Cookies & Tracking Technologies
SWAPP and its service providers may use cookies, pixels, local storage, and similar technologies to help the site function, remember preferences, analyze traffic, and improve user experience. You can typically control cookies through your browser settings, though disabling them may affect site functionality.
Children’s Privacy
SWAPP is not intended for children under 13, and we do not knowingly collect personal information from children without appropriate authorization. If we learn that personal information from a child has been collected in violation of this policy, we will take reasonable steps to delete it.
Third-Party Links & Services
Our platform may include links to third-party sites or integrations that are not operated by SWAPP. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before submitting personal information.
International Users
If you access SWAPP from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the service, you understand that your information may be transferred across borders subject to applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the effective date or provide additional notice as appropriate. Your continued use of SWAPP after updates are posted means you accept the revised policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us through our website’s Contact page. We will review your inquiry and respond as soon as reasonably possible.
Frequently Asked Questions
What information does SWAPP collect?
We may collect account details, content you submit, usage data, device information, and limited payment-related information necessary to provide the service.
Does SWAPP sell my personal information?
SWAPP does not sell personal information in the conventional sense. We may share data with service providers and other limited parties as described in this policy.
How can I request access or deletion of my data?
You can contact us through the Contact page to request access, correction, or deletion. We may need to verify your identity before completing the request.
How does SWAPP protect my data?
We use a combination of administrative, technical, and physical safeguards to help protect information, including access controls and secure processing practices.
Can this privacy policy change?
Yes. We may update this policy periodically, and the latest version will apply once posted on our website.