Privacy Built Into Every Layer of SWAPP
We design our systems to support secure ministry operations, responsible data handling, and transparent communication. This privacy page explains our approach in plain language so churches and users understand how data is managed.
Transparency
Clear explanations of what data is collected and why it is needed.
Security
Administrative, technical, and organizational safeguards help protect information.
Control
Churches and authorized users can manage settings, access, and account data.
Compliance
We strive to align our practices with applicable privacy and data protection laws.
Trust
We treat your ministry data with the care and respect it deserves.
1. Information We Collect
SWAPP may collect information in several ways depending on how you interact with the platform, whether you are a church administrator, staff member, volunteer, member, visitor, or website user.
Information You Provide Directly
You may provide personal information when creating an account, submitting forms, contacting support, registering for a church event, making a donation, joining a message group, requesting prayer, or otherwise using SWAPP services.
Examples may include your name, email address, phone number, mailing address, church affiliation, profile photo, communication preferences, and other information you choose to share.
Information Collected Automatically
When you visit our websites or use our services, we may automatically collect technical data such as IP address, device type, browser information, pages visited, session duration, referral source, and activity logs.
We may also use cookies, pixels, analytics tools, and similar technologies to understand usage trends, maintain session state, improve performance, and support secure authentication.
What This Means for Users
Most information is collected only to support account functionality, church operations, communication, and service improvements.
Typical Data Categories
Account details, device data, usage data, support requests, transaction-related information, and ministry engagement records.
2. How We Use Information
We use the information we collect to operate the platform, support church ministry workflows, communicate with users, and deliver a reliable service experience. Our use of data is limited to legitimate business, operational, and support purposes.
Service Delivery
To create and manage accounts, process requests, enable messaging, facilitate event registrations, support giving, and deliver core product features.
Customer Support
To respond to inquiries, troubleshoot technical issues, resolve account questions, and improve response quality.
Platform Improvement
To analyze usage patterns, monitor performance, and enhance user experience, accessibility, reliability, and feature development.
Security and Fraud Prevention
To protect accounts, detect misuse, maintain integrity, investigate suspicious activity, and secure church and member data.
3. How We Share Information
We do not sell personal information. We may share information only in limited circumstances necessary to operate the service, fulfill a request, or comply with legal obligations.
Service Providers
We may use trusted vendors for hosting, analytics, communications, payment processing, software support, and related operational services. These providers are expected to use information only as instructed and subject to appropriate safeguards.
Church Administrators and Authorized Users
If you are associated with a church using SWAPP, your information may be visible to authorized personnel within that organization based on the permissions configured by the church.
Legal and Safety Reasons
We may disclose information if required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect rights, safety, property, or the integrity of the platform.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, data may be transferred as part of the transaction, subject to applicable legal requirements.
Important Note
Access to ministry data is limited to personnel and partners who need it to provide the service or support your organization.
4. Cookies, Analytics, and Tracking Technologies
SWAPP may use cookies and similar technologies to keep you signed in, remember preferences, understand site performance, and improve content relevance. These technologies help us identify technical issues and optimize user experience.
Essential Cookies
Required for login, security, session management, and core site functionality.
Performance Analytics
Help us measure traffic, feature usage, and page performance so we can improve the platform.
Preference Cookies
Store settings that help customize the experience and reduce repetitive inputs.
5. Data Security
We use commercially reasonable safeguards designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Security is an ongoing process that includes administrative policies, access controls, encryption practices, monitoring, and system maintenance.
Security Measures May Include
Role-based access restrictions, secure authentication, transport security, backups, activity logging, and vendor review practices.
No system can guarantee absolute security, but we work continuously to reduce risk and improve protection measures over time.
6. Data Retention
We retain personal information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of data, the nature of the church relationship, and applicable legal or contractual requirements.
Retention Principle
We keep data only as long as reasonably necessary for the purpose for which it was collected or as required by law.
7. Your Privacy Rights and Choices
Depending on your location and relationship to the organization using SWAPP, you may have rights regarding access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable.
Access and Correction
You may request to review or update certain personal information associated with your account.
Deletion Requests
Where legally permitted, you may request deletion of certain information, subject to retention obligations and organizational controls.
Communication Preferences
You may be able to manage email, text, or in-app notification settings through account or church configurations.
Jurisdictional Rights
If privacy laws such as GDPR or CCPA apply, we will honor rights and requests as required by law.
8. Children’s Privacy
SWAPP is intended for use by churches, ministry teams, and users authorized by those organizations. We do not knowingly collect personal information from children except where such collection is directed by a church or guardian in a lawful and appropriate manner.
If you believe a child has provided personal information without appropriate authorization, please contact us so we can investigate and address the matter appropriately.
9. Third-Party Links and Services
Our websites or platform may include links to third-party sites, tools, or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before submitting information.
Need Help?
If you have questions about account privacy, data handling, or ministry permissions, our team can help clarify next steps.
Best Practice
Use strong passwords, limit admin access, and review user permissions regularly.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we do, we will revise the effective date or provide additional notice as appropriate.
Your continued use of SWAPP after an updated Privacy Policy becomes effective means you acknowledge the revised terms to the extent permitted by law.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information. We use data only to provide and improve our services, support churches, and meet legal or operational obligations.
Who can see my information?
Access depends on your relationship to the church using SWAPP and the permissions assigned by that organization. Authorized staff and administrators may access data needed for ministry operations.
Does SWAPP use cookies?
Yes. We use cookies and similar technologies for authentication, security, analytics, and preference management. You may be able to manage these settings through your browser or device.
How can I request access or deletion?
You can contact us through the Contact page to ask about access, updates, or deletion requests. We will review requests in accordance with applicable law and service obligations.
How do you protect ministry data?
We use reasonable security controls such as restricted access, secure transmission methods, system monitoring, and operational safeguards designed to reduce risk.
Will this policy change?
Yes, we may update this policy when needed. We encourage you to review it periodically so you stay informed about our privacy practices.