Privacy Built for Trust
We designed SWAPP to help churches communicate, organize, and serve people with confidence. That means privacy, security, and responsible data handling are core to how the platform operates.
Data Minimization
We collect only the information needed to provide app functionality, support operations, and improve the platform.
Secure Access
Role-based access and account controls help limit visibility to authorized users and approved ministry staff.
Responsible Use
Your information is used to operate features such as messaging, giving, events, follow-up, and support communications.
Protected Storage
We use commercially reasonable safeguards designed to protect data against unauthorized access, alteration, or disclosure.
Church-Focused Design
Our privacy approach is built for church communities, where trust, stewardship, and sensitive communication matter.
How SWAPP Handles Information
This summary is intended to help you understand the types of information that may be processed when churches, admins, volunteers, or members use SWAPP.
Information You Provide
We may process details you enter directly into the platform, such as names, email addresses, phone numbers, prayer requests, forms, registration details, notes, and communication preferences.
Account and Usage Data
We may collect account credentials, login activity, device information, browser type, app usage, timestamps, and performance diagnostics to keep the service reliable.
Church and Ministry Content
Depending on configuration, SWAPP may process sermon content, event details, group information, announcements, outreach records, and giving or participation data.
Support Communications
If you contact us for help, we may retain communications, attachments, and related diagnostic information to respond to questions and maintain service quality.
Why We Use Data
We use information only for legitimate operational purposes that support the services churches and users expect from SWAPP.
Service Delivery
To provide the app, CRM, communications, follow-up tools, event management, and related features that make ministry operations easier.
Platform Improvement
To understand performance, fix bugs, optimize workflows, and develop improvements based on how churches actually use SWAPP.
Support and Administration
To verify accounts, manage subscriptions or access, troubleshoot issues, and respond to customer support requests efficiently.
Security and Fraud Prevention
To detect suspicious activity, protect users, prevent unauthorized access, and maintain the integrity of our systems.
How We Share Information
We do not sell personal information. We may share data only in limited circumstances necessary to provide and protect the service.
Service Providers
We may share information with trusted vendors that help host, secure, analyze, or support the platform under appropriate confidentiality obligations.
Church Administrators
Data entered into a church’s SWAPP environment may be visible to authorized administrators, staff, or volunteers based on account permissions.
Legal Compliance
We may disclose information when required to comply with law, legal process, or valid governmental requests, or to protect rights and safety.
Security Measures
Security is an ongoing process. We implement administrative, technical, and organizational safeguards intended to reduce risk and protect sensitive church and member information.
Our Security Approach
SWAPP uses reasonable industry-standard practices designed to protect data during transmission and storage. Access controls help ensure users only see the information relevant to their role. We also review operational practices to reduce exposure to unauthorized access, misuse, or loss.
While no system can be guaranteed 100% secure, we are committed to continuously improving our safeguards and responding appropriately to emerging risks.
Your Rights and Choices
Depending on your role, location, and the settings of the church using SWAPP, you may have choices regarding how your information is managed.
Access and Updates
You may request access to certain personal information or ask that inaccurate details be corrected, subject to applicable law and account permissions.
Communication Preferences
You can often manage notifications, email preferences, or communication settings within the app or by contacting the church administrator.
Deletion Requests
In some cases, you may request deletion of information. Some records may be retained where required for security, legal, accounting, or operational purposes.
Children’s Privacy
Church platforms sometimes include family and youth-related information. We encourage churches and administrators to handle children’s data carefully and in accordance with applicable laws and policies.
Important Note
If a church uses SWAPP to collect information about minors, the church is responsible for ensuring it has the appropriate authority, notices, and permissions required by law. We recommend that organizations follow their own policies and consult legal counsel where needed.
Data Retention
We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Retention Principles
Retention periods may vary based on the type of data, the church’s configuration, legal requirements, and operational needs. When information is no longer needed, we take steps designed to delete, anonymize, or securely archive it as appropriate.
Third-Party Services
SWAPP may integrate with external tools or services that are necessary for functionality, hosting, analytics, communications, or support.
External Providers
When users interact with third-party services, their own privacy policies and practices may apply. We encourage review of those policies before submitting personal information through any external platform or linked service.
Policy Updates
We may update this Privacy page from time to time to reflect changes in features, legal requirements, or operational practices.
Staying Informed
When changes are material, we may post an updated version on this page and revise the effective date. We encourage churches and users to review the Privacy page periodically to stay informed about how information is handled.
Questions About Privacy?
If you have questions about this Privacy page, your account, or how SWAPP handles information, please reach out to our team.
Contact SWAPP SupportFrequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information. We use data to provide and improve the platform, support churches, and maintain security.
Who can see the information entered into a church’s SWAPP account?
Access depends on the permissions configured by the church. Authorized administrators, staff, or volunteers may be able to view information relevant to their roles.
Can I request that my information be updated or removed?
In many cases, yes. You can contact the church administrator or SWAPP support to ask about access, correction, or deletion requests, subject to applicable law and platform rules.
How does SWAPP protect sensitive church data?
We use a combination of administrative, technical, and organizational safeguards intended to protect data from unauthorized access, loss, or misuse.
Does this Privacy page apply to third-party tools?
If SWAPP connects to other services, those providers may have their own privacy practices. We recommend reviewing any applicable third-party policies separately.