Your Data, Your Ministry, Your Control
SWAPP is designed for churches and organizations that need modern communication tools without sacrificing data protection. This privacy overview is written to help you understand how we handle information in a straightforward, non-legalistic way.
Information We Collect
We may collect account details, contact information, usage activity, device data, and content you provide through forms, messaging, giving, or app interactions.
How We Use Information
We use data to provide the platform, improve performance, deliver customer support, send service communications, and maintain security and reliability.
How We Share Information
We do not sell personal information. We may share data with trusted service providers, payment processors, analytics tools, or as required by law.
Security Practices
We use administrative, technical, and organizational safeguards intended to help protect information from unauthorized access, disclosure, or misuse.
Your Choices
You may request access, correction, deletion, or restriction of certain information, and you can manage communication preferences where applicable.
Privacy by Design
Privacy is not an afterthought at SWAPP. Our goal is to collect only what is needed to operate your account, support your ministry workflows, and keep the platform secure and dependable. We aim to reduce unnecessary data collection and encourage thoughtful data stewardship for every organization using the platform.
Account and Organization Data
When you create an account, we may collect your name, email address, phone number, organization name, role, and login credentials. If you are added to a church or organizational account, administrators may also provide information about your membership, participation, or permissions within that account. This data helps your team coordinate communication, events, follow-ups, giving, and internal records.
Content You Submit
SWAPP may process content you intentionally submit, including messages, prayer requests, event registrations, volunteer signups, contact forms, notes, and administrative records. If your organization enables features like giving or financial reporting, payment-related information may be handled by our payment partners according to their security standards and terms.
Usage, Device, and Technical Information
Like most digital services, we may collect technical data such as IP address, browser type, device identifiers, operating system, app version, pages viewed, time spent in the app, referring URLs, and crash or diagnostic information. This information helps us troubleshoot issues, prevent abuse, and improve user experience.
Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to keep users signed in, remember preferences, analyze performance, and understand how visitors use our website. You may be able to control cookies through your browser settings, though disabling certain cookies may affect functionality.
How We Use Data in Practice
We use information to create and maintain accounts, authenticate users, deliver messages and notifications, support giving and event workflows, provide customer service, measure site and app performance, and protect against fraud or misuse. In some cases, we may also use aggregated or de-identified data for analytics, product development, and service improvement.
Legal Basis and Compliance Considerations
Where applicable, we process personal data based on contract performance, legitimate business interests, consent, or compliance with legal obligations. Organizations using SWAPP remain responsible for their own privacy notices, consent practices, and any disclosures required for their members, donors, or app users.
Service Providers and Third Parties
We may work with hosting providers, analytics services, communication platforms, payment processors, and support vendors to operate SWAPP. These third parties are expected to access information only as necessary to perform services on our behalf and to follow appropriate confidentiality and security obligations.
Data Retention
We retain personal information only as long as needed for the purposes described in this policy, to fulfill legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on the type of data and the nature of the account or service relationship.
Security Measures
We use reasonable safeguards to help protect information, including access controls, secure hosting practices, and monitoring for suspicious activity. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute protection. Users should also protect their passwords and limit access to their accounts and devices.
Children’s Privacy
SWAPP is not intended for children under the age required by applicable law to provide consent for data processing. We do not knowingly collect personal information from children without proper authorization. If you believe a child has provided us information in violation of this policy, please contact us so we can review and take appropriate action.
International and Cross-Border Transfers
If you access SWAPP from outside the region where our systems are hosted, your information may be transferred, stored, or processed in other jurisdictions. By using our services, you understand that your information may be handled in locations that may have different data protection laws than your home country.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or improvements to our practices. When we do, we will revise the effective date or otherwise provide notice as appropriate. Continued use of SWAPP after an update means you acknowledge the revised policy.
Contact Us
If you have questions about this Privacy Policy, your account data, or how SWAPP handles information, please contact us through the website’s contact page. We will do our best to respond promptly and help you understand the choices available to you.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information. We may share information with vendors and service providers that help us deliver and secure the platform, but only as needed to operate the service.
Can I request deletion of my data?
In many cases, yes. You can contact us to request deletion or correction of certain information, subject to legal, contractual, and operational requirements that may require some data to be retained.
Who controls member or donor data in SWAPP?
In most cases, the organization using SWAPP controls the data it enters into the platform. That organization is responsible for determining how member, attendee, volunteer, and donor information is used within its own policies and legal obligations.
How do you protect payment information?
Payment information is typically processed by third-party payment providers that specialize in secure transactions. We do not intend to store full payment credentials unless necessary for a specific feature and permitted by the provider’s security framework.
How will I know if this policy changes?
We may update this page when needed. If changes are significant, we may provide additional notice through the website, email, or in-app communication where appropriate.