Ways to Reach Our Team
Whether you are evaluating SWAPP for the first time or need help after launch, we make it easy to connect with the right person. Choose the path below that best matches your need.
Sales & Demos
See how SWAPP supports giving, messaging, events, prayer, outreach, and church CRM workflows in one place.
Technical Support
Need help with login access, app setup, user permissions, or troubleshooting? Our support team can guide you.
Billing & Account
Questions about subscriptions, invoices, renewal timing, or account changes? Contact us for account assistance.
Partnerships
We welcome ministry partnerships, integrations, and strategic opportunities that help churches grow and serve better.
General Questions
If you are not sure where to start, send us a message and we will route your request to the right contact.
What to Include in Your Message
To help us respond efficiently, include the purpose of your request, your church or organization name, and any relevant details such as your role, timeline, or technical issue. The more context you provide, the faster we can point you in the right direction.
Helpful details for faster support
- Your name and best callback number
- Church or organization name
- Whether you need sales, support, or billing help
- A short description of the issue or goal
- Any screenshots, error messages, or deadlines
Contact Information
Phone: (616) 914-8392
Availability: Standard business hours, with follow-up as soon as possible for urgent requests.
Best for: Demos, onboarding, account assistance, and product questions.
SWAPP is designed for churches that want modern tools without complexity. If you are exploring a church app, CRM, or ministry communication platform, our team is ready to help you understand the best fit for your needs.
Why Churches Contact SWAPP
Our platform brings together communication, engagement, and administration in a single, mobile-friendly experience. Most teams contact us for one of these common reasons.
Launch a New Church App
Get help building a custom experience for members, guests, volunteers, and ministry leaders.
Improve Follow-Up
Learn how SWAPP can help your team track connections, outreach, and next steps with clarity.
Centralize Communication
Unify announcements, prayer, messaging, and event updates to keep people informed and engaged.
Streamline Giving
Discover a simpler way to support secure donations and reporting within a church-focused platform.
A Better Way to Get Started
If you are comparing church software options, SWAPP gives you a straightforward path: ask a question, see a demo, or start a trial. We focus on reducing friction so church leaders can spend more time serving people and less time wrestling with software.
Our team understands the practical realities of ministry operations. That means your contact request is handled with context, urgency, and respect for your time. From first inquiry to final onboarding step, we aim to make the process clear and responsive.
Ready to talk?
Call us now for immediate assistance or start a free trial to see the SWAPP experience firsthand.
Frequently Asked Questions
How do I contact SWAPP?
You can call (616) 914-8392 to speak with our team. You can also use the page links to explore features or start a trial.
What can I contact SWAPP about?
Common topics include product demos, onboarding, technical support, billing, account changes, ministry partnerships, and general questions.
Do you support churches of different sizes?
Yes. SWAPP is built to help churches and ministry teams of many sizes improve communication, follow-up, and engagement.
Should I call before starting a trial?
You do not have to. You can start a free trial anytime, but calling first is a great option if you want guidance on features or setup.
How quickly will someone respond?
We aim to respond as quickly as possible during business hours and will follow up on urgent requests as soon as we can.