Privacy Practices Built on Trust
SWAPP is designed to help churches and organizations manage communication, giving, outreach, and engagement efficiently. We know that trust is essential, and that starts with transparent privacy practices.
Transparency
We clearly explain what data is collected and why.
Security
We use reasonable technical and organizational safeguards.
Control
You can request updates, corrections, or deletion where applicable.
Compliance
We aim to support applicable privacy and data protection laws.
Limited Use
We use information only for legitimate business and service purposes.
Information We Collect
We may collect information in a few different ways depending on how you interact with SWAPP, our website, and our services. The categories below describe the types of information that may be collected, stored, or processed.
Information You Provide
This may include your name, email address, phone number, organization details, account credentials, billing details, messages, support requests, and other information you submit through forms, registrations, or communications.
Account and Usage Data
We may collect login activity, device information, browser type, IP address, pages visited, feature usage, referral data, and other analytics that help us maintain and improve service performance.
Service Content
If you use SWAPP to manage communications, events, giving, outreach, or member engagement, we may process content you store in the platform, including notes, lists, messages, and related administrative data.
How We Use Your Information
We use information to operate our business, deliver our platform, and improve your experience. Common uses include account setup, authentication, customer support, service notifications, analytics, feature development, and security monitoring.
Provide Services
We use your information to create accounts, authenticate users, process requests, and provide the features you use within the platform.
Communicate
We may contact you about account changes, product updates, support issues, onboarding, legal notices, or relevant service announcements.
Improve the Product
Usage insights help us understand what is working well, identify issues, and continue improving speed, reliability, usability, and feature quality.
Cookies, Analytics, and Tracking Technologies
Our website may use cookies, pixels, tags, or similar technologies to support essential site functionality, understand traffic patterns, improve user experience, and measure marketing effectiveness. These tools may collect device and browsing information over time and across websites.
You may be able to adjust browser settings to limit or disable cookies. However, doing so may affect certain features or functionality of the website. Where required by law, we will seek consent before using non-essential tracking technologies.
How We Share Information
We do not sell personal information in the conventional sense. We may share information in limited circumstances to support our operations and meet legal or contractual obligations.
Service Providers
We may share data with trusted vendors that help us host, secure, analyze, support, or operate our services under appropriate confidentiality obligations.
Legal Requirements
We may disclose information if required by law, regulation, legal process, governmental request, or to protect rights, safety, or property.
Business Transfers
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
Data Retention and Security
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods may depend on account status, legal obligations, operational needs, dispute resolution, and recordkeeping requirements.
We implement reasonable safeguards designed to protect against unauthorized access, disclosure, alteration, and destruction. While no system can be guaranteed to be completely secure, we work continuously to maintain a security-conscious environment through access controls, monitoring, and operational best practices.
Your Rights and Choices
Depending on your location and the laws that apply to you, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information. You may also have rights related to portability, consent withdrawal, or marketing preferences.
Access & Correction
You can request access to certain personal information and ask us to correct inaccurate or incomplete data where permitted by law.
Deletion Requests
You may request deletion of your information, subject to legal obligations, contractual requirements, and legitimate business needs.
Marketing Preferences
You can opt out of promotional communications using unsubscribe links or by contacting us directly.
Children’s Privacy
Our website and services are not directed to children under the age required by applicable law for consent, and we do not knowingly collect personal information from children in violation of those laws. If you believe a child has provided personal data to us, please contact us so we can review and take appropriate action.
International Users
If you access SWAPP from outside the United States, your information may be processed in jurisdictions with different data protection laws than your home country. Where required, we take appropriate steps to support lawful cross-border transfers and safeguard personal information consistent with applicable requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational changes, legal requirements, or improvements to our services. When we make changes, we will revise the effective date or otherwise provide notice as required by law. We encourage you to review this page periodically so you remain informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our data practices, please contact us through the website’s contact page or by using the contact information provided by our team.
Frequently Asked Questions
What information does SWAPP collect?
We may collect information you provide directly, account and usage data, device and browser details, and content needed to deliver platform features and support services.
Does SWAPP sell my personal information?
We do not sell personal information in the conventional sense. We may share data with service providers or other third parties only in limited circumstances described in this policy.
How can I request access or deletion?
You can contact us through our website’s contact page to request access, correction, or deletion, subject to applicable laws and any required verification.
How does SWAPP protect my data?
We use administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, or disclosure.
Will this policy change over time?
Yes. We may update this policy as our services, legal obligations, or privacy practices change. The latest version will always be posted on this page.