How Can We Help You Today?
Whether you're exploring SWAPP for the first time or already using the platform, our contact team can help with product questions, onboarding, pricing, technical issues, and account management. We respond with clear next steps so your ministry can keep moving forward.
Sales & Product Demos
Request a walkthrough of the church app, CRM tools, giving workflows, and communication features.
Onboarding & Setup
Need help launching your app, importing data, or configuring features for your ministry team?
Customer Support
Get assistance with login access, user management, notifications, giving, events, or troubleshooting.
Partnerships
Interested in collaboration, integrations, or a custom implementation for your organization?
Billing & Account Questions
Contact us for subscription changes, invoices, renewals, or administrative account updates.
Reach the Right Team Faster
We make it easy to connect with the people who can solve your issue quickly. If you're not sure where to start, choose the option that best matches your need and we'll point you in the right direction.
General Inquiries
Ask about features, pricing, implementation timelines, or whether SWAPP is the right fit for your church.
Technical Support
Experiencing a system issue? Reach out with as much detail as possible so our team can investigate efficiently.
Church Leaders & Administrators
We support pastors, admins, communication directors, and ministry staff who need a dependable church technology partner.
Why Contact SWAPP?
SWAPP is built for churches that want fewer tools, less manual work, and better communication. Our contact process reflects the same philosophy: direct, organized, and easy to use. No complicated ticket maze. No wasted time. Just a clear path to the help you need.
Fast Response Paths
Use the phone, email, or contact form to reach us in the way that works best for your schedule.
Ministry-Focused Guidance
Our recommendations are based on real church workflows, not generic software support scripts.
Implementation Support
If you're launching a new app or improving an existing process, we can help you plan the next step.
Send a Message
Use the form below to reach our team with details about your question, ministry size, current setup, or the features you're most interested in. The more context you provide, the faster we can point you to the right solution.
What to Include
For the quickest answer, include your name, church or organization name, preferred contact method, and a brief description of your request.
Common Reasons People Contact Us
Demo requests, pricing questions, app setup help, access issues, giving questions, event management support, and ongoing technical support.
Contact Details
Phone: (616) 914-8392
Email: [email protected]
Website: theswapp.io
Need an immediate answer? Calling is usually the fastest way to reach a team member during business hours.
Email SupportFrequently Asked Questions
How do I contact SWAPP?
You can contact SWAPP by phone at (616) 914-8392, by email at [email protected], or through the contact form on this page.
What is the fastest way to get support?
Calling us is typically the fastest way to reach the team for time-sensitive questions, account help, or implementation support.
Can I request a demo before signing up?
Yes. If you want to see how SWAPP works for your church, reach out and request a personalized demo from our team.
What kind of issues can you help with?
We can assist with general questions, onboarding, technical issues, product guidance, account changes, and ministry workflow recommendations.
Do you support churches during setup?
Yes. We help churches and ministries get started with SWAPP, configure key features, and understand the best setup for their goals.