Our Privacy Commitment
SWAPP is designed to support churches and ministry teams with communication, giving, events, outreach, prayer, and follow-up tools. In doing so, we may process information such as contact details, account information, device data, app usage data, and content you choose to submit through the platform. We limit our use of this information to the purposes described in this policy and to provide the services you request.
Information We Collect
We collect information you provide directly, information generated through your use of SWAPP, and limited technical information from devices and browsers to keep the service secure and functional.
How We Use Data
We use data to operate the platform, improve performance, support customer service, communicate with you, and help churches manage ministry workflows efficiently.
How We Protect It
We use administrative, technical, and physical safeguards designed to help protect your information against unauthorized access, disclosure, alteration, or destruction.
Your Choices
You may be able to update your account details, opt out of certain communications, and request access, correction, or deletion of your information, subject to applicable law.
How SWAPP Handles Personal Information
This policy is intended to give churches, staff, volunteers, members, and website visitors a clear understanding of how information is collected and processed across our website, registration flow, and software platform. Depending on how you interact with SWAPP, the categories of information we process may vary.
1. Information You Provide Directly
When you contact us, request a demo, create an account, subscribe to updates, complete a form, or use interactive features, you may provide personal information such as your name, email address, phone number, church name, role, billing information, and any message content you submit.
In the course of using the SWAPP platform, you or your organization may also enter ministry-related content, such as member records, prayer requests, event details, communication logs, giving-related information, or other information you choose to store in the application. We process that content only to provide and improve the services we make available to you.
2. Information Collected Automatically
Like most websites and software services, we may automatically collect certain technical information when you visit our site or use SWAPP. This may include IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, session information, and log data related to the performance and security of our systems.
We use this information to diagnose technical issues, monitor service uptime, analyze usage trends, protect against abuse or malicious activity, and improve the overall user experience.
3. Information From Third Parties
We may receive information from third-party service providers that help us operate our business, such as analytics providers, payment processors, hosting providers, customer support tools, or authentication services. We may also receive information from you if you interact with us on social media or through partner referrals.
If your church or organization is the account holder, the organization may provide us with your profile or contact information as part of account administration, user setup, or ministry operations.
How We Use Information
We use personal information only for legitimate business and operational purposes. Our primary goal is to provide a secure, reliable, and useful platform for churches and ministry teams.
To Provide and Maintain the Service
We use information to create accounts, authenticate users, deliver application functionality, manage subscriptions, process payments, and provide support related to the SWAPP platform.
To Communicate With You
We may use your contact details to send service announcements, account updates, onboarding messages, security notices, support responses, and administrative communications.
To Improve the Product
We analyze usage patterns and feedback to troubleshoot issues, refine features, improve navigation, optimize performance, and build better tools for ministry teams.
To Protect Security and Prevent Abuse
We use certain data points to detect suspicious activity, enforce our terms, prevent fraud, and maintain the integrity of our website and application environment.
Sharing and Disclosure of Information
We do not sell personal information in the traditional sense. However, we may share information in limited circumstances necessary to operate SWAPP and support our customers.
Service Providers
We may share information with trusted vendors that perform services on our behalf, including hosting, analytics, email delivery, customer support, payment processing, security monitoring, and software infrastructure. These providers are authorized to use information only as necessary to perform their functions.
Church or Organization Administrators
If you use SWAPP through a church or ministry organization, administrators may have access to certain information associated with your account or activity, depending on the permissions configured by that organization.
Legal Requirements
We may disclose information if required to do so by law, regulation, subpoena, court order, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, safety, or security of SWAPP, our users, or the public.
Business Transfers
If SWAPP is involved in a merger, acquisition, financing, reorganization, asset sale, or similar transaction, information may be transferred as part of that transaction, subject to applicable privacy obligations.
Cookies, Analytics, and Tracking Technologies
We may use cookies, pixels, local storage, and similar technologies to understand how visitors use our website, remember preferences, and measure marketing performance.
Cookies help us maintain session continuity, remember settings, analyze traffic patterns, and improve the performance of pages and features. Analytics tools may collect information about interactions with our website, such as page views, navigation behavior, and referral sources. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used, but some site features may not work properly if you disable them.
Where required by law, we will provide notice and obtain consent for cookies or similar technologies. If you use SWAPP from multiple devices or browsers, your privacy settings may need to be managed separately in each environment.
Data Retention and Security
We retain personal information only for as long as needed to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.
Retention
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal or contractual requirements. When information is no longer needed, we may delete it, anonymize it, or securely archive it in accordance with our retention practices.
Security Measures
We implement reasonable safeguards designed to protect data in transit and at rest, restrict access to authorized personnel, and monitor systems for potential vulnerabilities or unauthorized activity. No method of transmission or storage is completely secure, but we work continuously to reduce risk.
Your Privacy Rights and Choices
You may have rights under applicable privacy laws depending on your location and how you interact with SWAPP. These rights may include access, correction, deletion, portability, restriction, objection, or withdrawal of consent, subject to legal limitations.
Account and Communication Preferences
You can often update your account details through your profile settings or by contacting us directly. You may also be able to opt out of promotional emails by using the unsubscribe link in those messages, though we may still send essential service or account-related communications.
Children’s Privacy
SWAPP is not intended for children under the age required by applicable law to provide consent for data processing. If we learn that we have collected personal information from a child in violation of law, we will take appropriate steps to delete such information.
International Users
If you access SWAPP from outside the country where our servers or service providers are located, your information may be transferred across borders and processed in jurisdictions that may have different data protection laws than your own.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we may revise the effective date and post the updated policy on this page. Your continued use of SWAPP after an update constitutes your acknowledgment of the revised policy, to the extent permitted by law.
If a material change affects how we use or disclose personal information, we will take reasonable steps to provide notice consistent with the significance of the change and applicable legal requirements.
Contact Us
If you have questions about this Privacy Policy, your information, or how SWAPP handles data, please contact us using the details provided on our website. We are committed to responding to privacy-related inquiries in a timely and helpful manner.
Contact SWAPPFrequently Asked Questions
What information does SWAPP collect?
SWAPP may collect the information you provide directly, such as your name and contact details, as well as technical data, usage information, and content submitted through the platform.
Does SWAPP sell my data?
We do not sell personal information in the traditional sense. We may share data only with service providers, administrators, or other parties as described in this policy and as required to operate the service.
Can I request access or deletion of my data?
Depending on your location and applicable law, you may have the right to request access, correction, deletion, or portability of your personal information. Contact us to make a request.
How long do you keep my information?
We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
How do you protect my information?
We use reasonable administrative, technical, and physical safeguards to help protect personal information, but no online system can be guaranteed completely secure.
How will I know if this policy changes?
We may update this page from time to time. If changes are material, we will take reasonable steps to notify you in a manner consistent with applicable law.