Your Privacy Matters to Us
SWAPP is designed to help churches and organizations communicate effectively while respecting the privacy of visitors, users, donors, and members. We believe transparency is essential, so this policy outlines the categories of information we may collect, the reasons we collect it, and the choices available to you.
Transparency
We clearly explain what data is collected and how it is used across our website and services.
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Control
You can contact us about access, updates, and privacy-related requests at any time.
Compliance
We work to align our practices with applicable privacy and data protection requirements.
Information We Collect
The types of information we collect depend on how you interact with SWAPP. Some information is provided directly by you, while other information may be collected automatically through your use of our site or application.
Information You Provide
This may include your name, email address, phone number, organization name, billing details, account preferences, messages, prayer requests, form submissions, and other content you choose to submit through our services.
Information Collected Automatically
When you visit our website or use our platform, we may collect device information, browser type, IP address, pages visited, referring URLs, approximate location data, and usage analytics through cookies or similar technologies.
Information from Third Parties
We may receive information from service providers, payment processors, analytics tools, communication tools, or other third parties that help us operate and improve our products and services.
How We Use Information
We use personal information to operate our services, improve user experience, and communicate with you about relevant updates, support, and account-related matters.
Service Delivery
We use information to create and manage accounts, provide features, process requests, authenticate users, and support the functionality of the SWAPP platform.
Communication
We may use your information to send service notifications, administrative messages, product updates, billing notices, and responses to inquiries or support requests.
Analytics and Improvement
We analyze usage trends and performance data to understand how our website and platform are used so we can improve reliability, usability, speed, and feature design.
Security and Compliance
We use information to detect fraud, prevent abuse, maintain security, enforce our terms, and comply with applicable legal obligations and requests.
How We Share Information
We do not sell personal information. We only share information when necessary to operate our business, deliver services, comply with law, or protect our rights and users.
Service Providers
We may share information with trusted vendors that help with hosting, analytics, payment processing, messaging, customer support, and system maintenance.
Business Operations
Information may be shared in connection with mergers, acquisitions, financing, restructuring, or other business transactions, subject to applicable legal protections.
Legal Requirements
We may disclose information if we believe it is required by law, subpoena, court order, governmental request, or to protect the safety, rights, or property of SWAPP or others.
Cookies and Tracking Technologies
We may use cookies, pixels, local storage, and similar technologies to remember your preferences, understand site usage, and improve the performance of our pages and services.
Essential Cookies
These cookies are necessary for the site to function properly and cannot usually be disabled in our systems.
Analytics Cookies
These help us understand traffic patterns, page performance, and how visitors interact with the website so we can improve the experience.
Preference Cookies
These cookies may remember settings and choices you make so the site feels more personalized on future visits.
Managing Cookies
You can control cookies through your browser settings. Disabling some cookies may affect how certain features work on our website.
Data Security and Retention
We take privacy and security seriously and use reasonable safeguards designed to protect the information under our control. We also retain data only as long as needed for business, legal, and operational purposes.
Security Practices
We use layered security controls, access restrictions, encryption where appropriate, and vendor oversight to reduce the risk of unauthorized access, loss, or misuse.
Retention Principles
We keep information for as long as necessary to provide services, satisfy legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.
Your Rights and Choices
Depending on your location and the applicable law, you may have rights related to your personal information. We are committed to helping you exercise those rights where required.
Access
You may request information about the personal data we maintain about you, subject to applicable limitations and verification requirements.
Correction
You may request that inaccurate or incomplete information be updated or corrected when appropriate.
Deletion
You may request deletion of certain personal information, subject to legal and operational retention requirements.
Communication Preferences
You can opt out of certain marketing communications by following the instructions in the message or contacting us directly.
Children’s Privacy
Our website and services are not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children without appropriate authorization.
Parental or Guardian Concerns
If you believe a child has submitted personal information to us without permission, please contact us so we can investigate and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make updates, we may revise the effective date or provide additional notice where appropriate. We encourage you to review this page periodically so you remain informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please reach out to us using the contact information below.
SWAPP Support
Phone: (616) 914-8392
Website: Contact Page
Privacy Requests: Please include your name, the email address associated with your account, and a clear description of your request so we can respond efficiently.
Frequently Asked Questions
Does SWAPP sell my personal information?
No. SWAPP does not sell personal information. We may share information only as needed to provide services, support operations, comply with legal obligations, or protect our rights.
Can I request access to my data?
Yes. You may contact us to request access to personal information we maintain about you, subject to identity verification and applicable law.
How do cookies work on the SWAPP website?
Cookies help the site function, remember preferences, and measure usage. You can control cookie settings through your browser, though some features may be limited if cookies are disabled.
How long do you keep my information?
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
How can I ask a privacy question?
You can contact us through our contact page or by phone. We will review your request and respond as quickly as reasonably possible.