Your Privacy Matters to SWAPP
This page explains what information we collect, why we collect it, how we use it to support church operations, and the choices you have over your data.
Transparency
We clearly explain what information is collected and how it is used within the SWAPP platform.
Security
We implement technical and organizational safeguards designed to protect your data.
Control
You can request access, correction, deletion, or other privacy-related actions where applicable.
Compliance
We aim to align our privacy practices with applicable laws and responsible data stewardship standards.
Trust
We treat church member and ministry data with the care and respect it deserves.
Information We Collect
We collect only the information reasonably necessary to operate, secure, and improve SWAPP, including account data, usage data, and support communications.
Account Information
When you create an account, we may collect your name, email address, phone number, organization details, and login credentials.
Church & Member Data
Depending on how your organization uses SWAPP, you may upload or manage member records, prayer requests, event details, giving records, and communication histories.
Device & Usage Data
We may collect IP address, browser type, device identifiers, pages viewed, feature usage, timestamps, and diagnostic information to improve reliability and performance.
Support Communications
If you contact us, we may retain emails, chat transcripts, call details, and related information needed to respond to your request and improve service quality.
How We Use Information
We use data to provide core app functionality, authenticate users, manage accounts, support ministry workflows, send important notifications, detect fraud, troubleshoot issues, and improve product features.
Service Operations
Information may be used to process transactions, route messages, manage events, support giving workflows, store records, and deliver app functionality requested by your organization.
Improvement & Analytics
We may analyze aggregated and de-identified usage patterns to understand system performance, identify bottlenecks, and improve usability, accessibility, and app stability.
How We Share Information
We do not sell your personal information. We only share information in limited circumstances necessary to operate the service or comply with legal obligations.
With Service Providers
We may use trusted vendors to host infrastructure, process payments, send email or SMS, provide analytics, or support customer service.
At Your Direction
When you configure SWAPP features or invite team members, selected information may be shared according to your organization’s settings and permissions.
Legal Requirements
We may disclose information if required by law, court order, subpoena, or to protect the rights, safety, and security of our users or business.
Business Transfers
If SWAPP is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction under appropriate safeguards.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of information processed through SWAPP.
Retention
We retain information for as long as necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements.
Access & Correction
Depending on your role and applicable law, you may request access to, correction of, or deletion of personal information by contacting us directly.
Cookies & Tracking
We may use cookies or similar technologies to authenticate users, remember preferences, measure performance, and improve the overall experience.
Children’s Privacy
SWAPP is intended for use by organizations and their authorized users. We do not knowingly collect personal information from children without appropriate authorization and consent where required.
Authorized Organizational Use
If a church or ministry uses SWAPP to store information about minors, it is the organization’s responsibility to ensure that it has the proper rights, notices, and permissions to do so. We expect users to comply with applicable children’s privacy laws and internal safeguarding policies.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to know, access, correct, delete, or restrict certain personal information, and to object to some processing activities.
How to Exercise Rights
You can contact us using the information below to submit a privacy request. We may need to verify your identity and authority before fulfilling the request.
Authorized Requests
If you are acting on behalf of a church, organization, or member, we may require proof of authorization before releasing or modifying any account-related information.
Contact Us About Privacy
If you have questions about this Privacy Policy, need to submit a request, or want more information about how SWAPP handles data, please reach out to our team.
Frequently Asked Questions
Does SWAPP sell personal information?
No. SWAPP does not sell personal information. We only share information in limited circumstances needed to provide the service, support operations, comply with law, or complete authorized actions.
Who controls the data stored in SWAPP?
In many cases, the church, ministry, or organization using SWAPP controls the content and determines how information is managed within the platform, subject to our terms and applicable law.
How can I request deletion or correction?
You can contact us through the contact page or by phone. We may ask you to verify your identity and your relationship to the account before processing the request.
Do you use cookies?
Yes. We may use cookies or similar technologies for authentication, preferences, analytics, and performance. You can adjust browser settings to limit certain tracking technologies.
How do you protect church data?
We use reasonable safeguards intended to protect data from unauthorized access, loss, misuse, or alteration. Security practices may evolve as technology and risk conditions change.
Can this policy change?
Yes. We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date when appropriate.